CommVault Technical Support Interview Questions and Answers

The backup process involves copying and storing data to prevent loss in case of system failure.

• Identify critical data to be backed up

• Choose a backup method (full, incremental, differential)

• Select a backup location (external hard drive, cloud storage)

• Schedule regular backups to ensure data is up to date

• Test backups to ensure data can be restored successfully

I have over 5 years of experience in technical support, troubleshooting hardware and software issues for various clients.

• Provided remote technical support to clients via phone, email, and chat

• Diagnosed and resolved hardware and software issues for desktops, laptops, and mobile devices

• Installed and configured operating systems and software applications

• Trained end-users on how to use new technologies and software

• Maintain...read more

My expected salary is competitive and reflective of my experience and skills in technical support.

• Research industry standards for technical support salaries

• Consider my level of experience and expertise in the field

• Factor in the cost of living in the area where the job is located

• Be prepared to negotiate based on benefits and other perks offered

Experienced technical support specialist with strong troubleshooting skills and a passion for helping customers.

• Over 5 years of experience in providing technical support for software and hardware issues

• Proficient in troubleshooting network connectivity problems

• Skilled in resolving customer inquiries and complaints in a timely and professional manner