Concentrix Corporation Technical Support Interview Questions and Answers

Q1. Define roles of active directory
Ans. 
Active Directory is a directory service that stores information about objects on a network.
• Centralized management of network resources

• Authentication and authorization of users and computers

• Group policy management

• Domain name system (DNS) management

• Replication of data between domain controllers

• Integration with other Microsoft services like Exchange and SharePoint
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Q2. What is SMTP and define the use?
Ans. 
SMTP stands for Simple Mail Transfer Protocol. It is a protocol used for sending and receiving email messages.
• SMTP is responsible for sending email messages from one server to another.

• It uses port 25 to communicate with other servers.

• SMTP also provides error messages if the email cannot be delivered.

• Examples of SMTP servers include Gmail, Yahoo, and Outlook.

• SMTP is a text-based protocol that uses commands and responses
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It was versant test, where you will get some optional questions you have to mark correctly based on that you will mark

Q1. Basic technical question related to window troubleshooting
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Q2. Slow performance issue
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Q3. Hard disk related issue
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Q4. Blue screen error
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Q5. Disk defragmentation
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