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Cognizant Technical Support Interview Questions and Answers

Updated 2 Dec 2022

1 interview found

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Technical Support Interview Questions

user image Anonymous

posted on 2 Dec 2022

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Basic questions, qualifications
  • Q2. My experience related questions, my biodata, my college experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good service, thank you for this type service. This is wonderful platform for job search person

Technical Support Jobs at Cognizant

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Interview questions from similar companies

Technical Support Interview Questions

Tech Mahindra user image Jyotsnarani Tudu

posted on 7 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via campus placement at Bengal Engineering College (BEC)

3 Interview Rounds

1

Aptitude Test Round

It comes with multiple choice. There you have to be taken the text within the time period and subject arrivals are mathematics, English and basic general knowledge.

2

Group Discussion Round

In the group discussion, there they will provide you some words and then you have to explain the same within 2-5 minutes so that they can check your communication skills. They might ask like" women empowerment", "government", " global crisis" etc.

3

HR Round (2 Questions)

  • Q1. HR round is the final round where they might ask you about your expectations, dreams, etc.
  • Q2. 1. What's your salary expectation? 2. Where you see yourself in the next 5 years ? 3. Tell me about your family? 4. What's your strength and weakness?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Technical Support interview:
  • Women empowerment
  • Technical Skills
  • Global crisis
  • General knowledge
  • Professional Activities
  • Communication Skills
Interview preparation tips for other job seekers - Don't be too oversmart during the interview, answer the questions politely and make sure the given answer is correct. Behaves like professional and don't do anything stupid. Make an ey contact with the interviewer during answering the questions, etc.

Technical Support Interview Questions

Tech Mahindra user image Sangeeta Patra

posted on 24 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2023.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. About yourself and educational qualification
  • Q2. Describe about your hometown
  • Q3. Your hometown is famous for what?
2

HR Round (3 Questions)

  • Q1. About yourself and educational qualification
  • Q2. Your expectations from our company
  • Q3. Why you choosed our company
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2023.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Self Introduction, If you have any Work Experience or Educational Qualification Details?
  • Q2. General Topics like what is your Favorite Color?
  • Q3. What is your favorite Movie or last movie that you have watched?
2

Technical Round (2 Questions)

  • Q1. General questions about the role for which you have applied?
  • Q2. How long will you work if I give you the opportunity?
3

One-on-one Round (2 Questions)

  • Q1. Self Introduction, Are u okay with Night shifts and Timing ?
  • Q2. Are you okay with CTC? Do you have any questions to ask about the company you can Feel free to ask.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to advise Job seekers to prepare well with resume and be confident :)
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About your self and background experience
3

Assignment Round

Online test about listening writing reading

4

One-on-one Round (1 Question)

  • Q1. Customer service mean to you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - almost got it but made a mistakes. will try next time.

I applied via Walk-in and was interviewed before Apr 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.
3

One-on-one Round (1 Question)

  • Q1. Telephonic round by client
4

Aptitude Test Round

Typing, aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good to go with the job. Asked good questions, easy to communicate.

Technical Support Interview Questions

Wipro user image Anonymous

posted on 11 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019.

5 Interview Rounds

Interview Questions

  • Q1. Tell me about recently watched movie my name strength weakness Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Difficulty in rounds
criteria
salary

I was interviewed before Sep 2016.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Resume Shortlist
Experience: Attended the interview through a recruitment firm
Tips: Na

Round: Group Discussion
Experience: Discussion was about GK topics
Tips: Na
Duration: 1 hour 15 minutes

Round: Test
Experience: Questions on GK, reasoning, English grammar, science
Tips: Na
Duration: 1 hour
Total Questions: 100

Round: HR Interview
Experience: I was able to impress the HR to answer all the questions asked
Tips: Na

I was interviewed before Sep 2016.

4 Interview Rounds

Interview Questions

  • Q1. About myself & hold on English speaking Add Answer
  • Q2. Where you find yourself after 5 years in this company Add Answer

Interview Preparation Tips

Round: HR Interview
Experience: Its was a casual round where my resume was checked & i was asked few question on then our country growth & why i wanted to join Infosys, wherein they also checked my slang and how well i was speaking English language.
Tips: Always carry Confidence & Smile.

Round: Group Discussion
Experience: We in group of 20 members, were put a question by Interviewer about what is required Hard or Smart work on floor, everyone gave their suggestion & when it was my turn I replied saying.

Both are required based on situation in query or issue 'Smartness' required & if assume need meet Target 'Hard work'

Tips: Presences of mind required.
Duration: 1 hour

Round: Technical + HR Interview
Experience: This as i remember was my final round and was asked this question.

And my reply.
Dear Sir, i am just seeing off today, if i get selected then i am going to plan for tomorrow, then when comes tomorrow i will plan for day after, i walk step by step.
Tips: Don't try to be over smart, just reply to point.

I was interviewed in Apr 2017.

1 Interview Round

Interview Preparation Tips

Round: Group Discussion
Duration: 30 minutes

Skills: Technical Skills
College Name: Ramanujan college

Cognizant Interview FAQs

How many rounds are there in Cognizant Technical Support interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist and HR.
How to prepare for Cognizant Technical Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Technical Voice Process, Technical Support, Troubleshooting, Line Inspection and international voice.

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Cognizant Technical Support Salary
based on 25 salaries
₹1.8 L/yr - ₹7.1 L/yr
At par with the average Technical Support Salary in India
View more details
Technical Support Role

Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

Hiring For Technical support - Trouble shooting -HYD

Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

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