Manager - Accounts Payable Interview Questions and Answers

I handle escalations by identifying the root cause, communicating with all parties involved, and finding a solution that satisfies all parties.

• Listen to the concerns of the person escalating the issue

• Gather all necessary information and investigate the issue

• Communicate with all parties involved to understand their perspectives

• Identify the root cause of the issue

• Find a solution that satisfies all parties involved

• Document the issue and solution for future reference