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Tech Mahindra Technical Support Manager Interview Questions and Answers

Updated 6 Sep 2022

Tech Mahindra Technical Support Manager Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

To perform tasks and react to situations at work

Interview Preparation Tips

Topics to prepare for Tech Mahindra Technical Support Manager interview:
  • HTML
  • MS Office
  • C language
Interview preparation tips for other job seekers - Market yourself
Job search like it's your job
Apply even if you are not fully qualified

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(6 Questions)

  • Q1. What tools are you using, and what types of applications are you supporting?
  • Q2. What is mean by ITSM , incident management and service request difference, Change management
  • Q3. How do you handle critical operational issues?
  • Q4. Can you please explain what kind of issues you are handling
  • Q5. What is the difference between Average Handling Time (AHT) and After Call Work (ACW), and what is your First Call Resolution (FCR) score?
  • Q6. How will the prioritization of tickets be managed before the Service Level Agreement (SLA)?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Assignment 

Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Round 2 - Technical 

(3 Questions)

  • Q1. I can when in this companey
  • Q2. When apprament letter
  • Ans. 

    The question seems to be asking about the timing of an appointment letter.

    • An appointment letter is typically sent out before a scheduled meeting or interview.

    • It is important to confirm the timing and details mentioned in the appointment letter.

    • If the appointment letter is not received on time, it is advisable to follow up with the sender.

  • Answered by AI
  • Q3. Monday i can jain in this companey

Interview Preparation Tips

Interview preparation tips for other job seekers - wipro companey i can apply in post custmar care extive thanku in hr
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self.
  • Q2. Why want to join this job.
  • Ans. 

    I want to join this job because, I want to grow my career and enhance my skile and being a self independent

  • Answered Anonymously
  • Q3. What is your weakness and strength?
  • Ans. 

    My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.

  • Answered Anonymously
  • Q4. What are your career goals?
  • Q5. Tell me about your family background
  • Ans. 

    A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation

  • Answered Anonymously
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was moderate and there was 1 program

Round 2 - Technical 

(2 Questions)

  • Q1. Introduce yourself?
  • Q2. WHy should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice more on Soft Skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a versant round from Pearson.

Round 2 - One-on-one 

(1 Question)

  • Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
Round 3 - HR 

(1 Question)

  • Q1. Basic salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for Versant as this is the entry point for it.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Coding Test 

It was bad, its terrible company

Round 2 - HR 

(1 Question)

  • Q1. Worst company and worst HR
Round 3 - Technical 

(1 Question)

  • Q1. Most fake company and fake, horrible interview experience
Round 4 - Group Discussion 

Most third class job

Round 5 - One-on-one 

(1 Question)

  • Q1. Waste of time, horrible
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Technical Support Manager interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist and Aptitude Test.

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Tech Mahindra Technical Support Manager Salary
based on 9 salaries
₹2 L/yr - ₹4.8 L/yr
79% less than the average Technical Support Manager Salary in India
View more details

Tech Mahindra Technical Support Manager Reviews and Ratings

based on 3 reviews

2.2/5

Rating in categories

2.2

Skill development

2.2

Work-life balance

2.2

Salary

2.2

Job security

2.2

Company culture

2.2

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2.2

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