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Mphasis Technical Support Engineer Interview Questions and Answers

Updated 31 Jul 2024

Mphasis Technical Support Engineer Interview Experiences

6 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Feminism, Pollution, Capitalism, Social, Media

Round 2 - Technical 

(1 Question)

  • Q1. OS Installation

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Q5. How to release previous IP which assign to your device?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Ask about the educational background
Round 2 - Aptitude Test 

It was around 60 mins and very easy question

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on any topic for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication
They mostly look for communication skills

Mphasis interview questions for designations

 Technical Support

 (1)

 Technical Support Executive

 (5)

 Technical Support Associate

 (3)

 Technical Support Officer

 (1)

 Head/VP/GM-Technical Support

 (1)

 Customer Support

 (1)

 Technical Writer

 (1)

 IT Desktop Support Engineer

 (1)

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Communication 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Checked Grammar and fluency.
Round 3 - Technical 

(1 Question)

  • Q1. What is VPN, How doss it work ?
  • Ans. 

    VPN stands for Virtual Private Network, it allows users to securely access a private network over a public network.

    • VPN creates a secure and encrypted connection between the user's device and the private network

    • It masks the user's IP address and location, providing anonymity and privacy

    • VPN can be used to access geo-restricted content, bypass censorship, and enhance security when using public Wi-Fi networks

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Salary Negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be so confident that they can’t see your flaws.

Skills evaluated in this interview

I applied via campus placement at Padmashree Dr DY Patil Arts, Commerce and Science college, Pune and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is ram and rom, what is control panel, shortcuts to open different different things
  • Ans. 

    RAM and ROM are types of computer memory. Control Panel is a settings menu. Shortcuts are quick ways to open programs.

    • RAM stands for Random Access Memory and is used for temporary storage of data that the computer is currently using.

    • ROM stands for Read-Only Memory and is used for permanent storage of data that cannot be changed.

    • Control Panel is a settings menu in Windows that allows users to change various system setti...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Mphasis Technical Support Engineer interview:
  • Ram rom
  • Control Panel
Interview preparation tips for other job seekers - Learn basic computer related things
and have good command over English
never hesitate, get nervous while speaking

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your qualification?
  • Q2. Explain about the projects that you completed while attending the college.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

  • Answered by AI

Skills evaluated in this interview

Mphasis Interview FAQs

How many rounds are there in Mphasis Technical Support Engineer interview?
Mphasis interview process usually has 2-3 rounds. The most common rounds in the Mphasis interview process are HR, Resume Shortlist and Technical.
How to prepare for Mphasis Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mphasis. The most common topics and skills that interviewers at Mphasis expect are Technical Support, Troubleshooting, Service Desk, VOIP and VPN.
What are the top questions asked in Mphasis Technical Support Engineer interview?

Some of the top questions asked at the Mphasis Technical Support Engineer interview -

  1. what is ram and rom, what is control panel, shortcuts to open different differe...read more
  2. What is VPN, How doss it wor...read more
  3. Checked Grammar and fluen...read more

Tell us how to improve this page.

Mphasis Technical Support Engineer Interview Process

based on 3 interviews in last 1 year

Interview experience

4
  
Good

People are getting interviews through

based on 4 Mphasis interviews
WalkIn
Job Portal
Campus Placement
25%
25%
25%
25% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Mphasis Technical Support Engineer Salary
based on 493 salaries
₹1.8 L/yr - ₹6.6 L/yr
17% less than the average Technical Support Engineer Salary in India
View more details

Mphasis Technical Support Engineer Reviews and Ratings

based on 79 reviews

3.1/5

Rating in categories

2.7

Skill development

2.9

Work-Life balance

2.4

Salary & Benefits

3.3

Job Security

2.5

Company culture

1.9

Promotions/Appraisal

2.6

Work Satisfaction

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