Tech Mahindra Interview Questions, Process, and Tips for Freshers

Ideas sharing communication skills Improved

Ideas sharing understand the different type of people mindset

Q1. About ur self and family background
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Q2. What is my job role
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Q3. What is my salary
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Q4. Job role and designation
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Q5. This work is conforatable or not
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Q6. Are u interested for working in this company
Ans. 
Yes, I am interested in working in this company.
• I am excited about the opportunity to work in a customer care role.

• I believe my skills and experience align well with the requirements of the position.

• I am eager to contribute to the success of the company.

• I am looking forward to being a part of a dynamic team and learning new things.
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Q1. Self introduction
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Q2. About previous job experience
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Q1. Tell us about yourself?
Ans. 
Experienced customer service professional with a passion for building relationships and driving customer loyalty.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven track record of increasing customer retention rates

• Passionate about delivering exceptional customer experiences

• Previous experience in implementing customer loyalty programs
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Q2. Why are you applying for this?
Ans. 
I am passionate about building strong relationships with customers and helping them achieve their goals.
• I have a background in customer service and enjoy working with people.

• I believe in the importance of retaining customers and ensuring their satisfaction.

• I am excited about the opportunity to make a positive impact on customer retention at this company.
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Q1. Tell us about you more?
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I am a dedicated and experienced customer retention executive with a proven track record of increasing customer loyalty and satisfaction.
• I have X years of experience in customer retention roles

• I have successfully implemented strategies to reduce customer churn by X%

• I excel in building strong relationships with customers through personalized communication and follow-up

• I am proficient in analyzing customer data to identi
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Q2. What do you like and tell us a few words on it? eg: book; tell us about the book
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Q1. They give you 4 topic and you have to choose one for writing process.
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Basic aptitude questions

Q1. Agile, stlc, sdlc
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Q2. Difference between regression, sanity and smoke
Ans. 
Regression, sanity, and smoke testing are different types of software testing.
• Regression testing is done to ensure that new code changes do not negatively impact existing functionality.

• Sanity testing is a narrow and focused testing to quickly determine if a new functionality is working as expected.

• Smoke testing is a preliminary testing to check if the software build is stable enough for further testing.

• Regression testi...read more
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Q1. Discussion about job location
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Q2. Salary expectations
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Normal aptitude Questions

Q1. Explain yourself and what work have u done
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Q2. How will you be useful for this org
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Q1. What is DNS in linux environment
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DNS in Linux environment is a system that translates domain names to IP addresses.
• DNS stands for Domain Name System

• It is responsible for translating human-readable domain names (like google.com) into IP addresses (like 172.217.7.238)

• DNS servers store DNS records which contain information about domain names and their corresponding IP addresses

• Linux systems use DNS to resolve domain names to IP addresses when connecting
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Q2. What is apipa address in windows server
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APIPA address in Windows Server is a self-assigned IP address when DHCP server is not available.
• APIPA stands for Automatic Private IP Addressing

• It is a feature in Windows that automatically assigns an IP address in the range of 169.254.0.1 to 169.254.255.254 when a DHCP server is not available

• APIPA is used to ensure that a device can still communicate on a network even if a DHCP server is not present
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