Tech Mahindra Interview Questions, Process, and Tips for Freshers

Q1. What is kops cluster
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Q2. How will you configure high availability structure
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Q1. Introduce your self?
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
• Over 5 years of experience in customer support roles

• Skilled in resolving customer complaints and issues in a timely manner

• Excellent communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding custom
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Q2. Tell me about your memorable day.
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My memorable day was when I went on a spontaneous road trip with my friends to a beautiful beach town.
• Woke up early and decided to go on a road trip

• Enjoyed the scenic drive with good music and snacks

• Reached the beach town and spent the day relaxing on the beach and exploring the town

• Had a delicious seafood dinner at a local restaurant

• Watched the sunset over the ocean before heading back home
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Q1. Explaine about E-Commerce?
Ans. 
E-commerce refers to buying and selling goods or services over the internet.
• Online transactions

• Digital payment methods

• Virtual storefronts

• Order fulfillment and delivery

• Customer support and feedback

• Examples: Amazon, eBay, Shopify
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Q2. Are you comfortable in night shift?
Ans. 
Yes, I am comfortable working in night shifts as I have prior experience and can adjust my schedule accordingly.
• I have previous experience working night shifts and have adjusted my schedule accordingly.

• I am a night owl and tend to be more productive during late hours.

• I understand the importance of providing support round the clock and am willing to work in night shifts.

• I have no issues with the night shift timings and
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Aptitude reasoning grammatical

Social media women empowerment

Q1. Project work and testing
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Q2. Technical question
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Q1. Why do we hair you
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Q2. What was the salary expectation
Ans. 
I am looking for a competitive salary based on my experience and qualifications.
• Research industry standards for the position

• Consider my experience and qualifications

• Open to negotiation based on benefits package
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General aptitude test

Q1. Suppose you are a customer support associate and he recieved call where customer says his product is being delayed and he is asking the reason for it
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Q1. Basic interview questions like self introduction, scenarios based question
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Q1. What is role and responsibility, STLC, SDLC , agile , etc
Ans. 
QA Engineer role involves ensuring quality of software through STLC, SDLC, and agile methodologies.
• Role involves testing software to identify defects and ensure quality

• STLC (Software Testing Life Cycle) includes test planning, test design, test execution, and test closure

• SDLC (Software Development Life Cycle) includes requirements, design, development, testing, and deployment

• Agile methodology involves iterative develop...read more
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Q2. Api code response
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Q1. Tell me about yourself in brief
Ans. 
Experienced process trainer with a background in customer service and training development.
• Over 5 years of experience in training employees on processes and procedures

• Strong background in customer service and problem-solving

• Developed training materials and conducted workshops for new hires

• Proficient in using learning management systems and virtual training platforms
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Q2. What's your hobbies and why you want the job
Ans. 
My hobbies include reading, hiking, and cooking. I want this job because I enjoy helping others learn and grow.
• I enjoy reading because it allows me to learn new things and escape into different worlds.

• Hiking is a great way for me to stay active and enjoy nature.

• Cooking is a creative outlet for me and I love trying out new recipes.

• I want this job because I have a passion for teaching and helping others succeed.

• I find fu...read more
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Versant Test, Amcat, on Pmap test

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced process trainer with a passion for helping others succeed.
• Over 5 years of experience in training and development

• Strong communication and interpersonal skills

• Proven track record of improving employee performance through training programs

• Certified in instructional design and adult learning principles
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Q2. Tell me about the social media and e-commerce
Ans. 
Social media and e-commerce are closely intertwined, with many businesses leveraging social platforms for marketing and sales.
• Social media platforms like Facebook, Instagram, and Pinterest are commonly used for e-commerce marketing and advertising.

• Social commerce, where users can purchase products directly through social media platforms, is becoming increasingly popular.

• Influencer marketing on social media has a signif...read more
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Q3. We will give you a case study on a mock call
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