Tech Mahindra Desktop Support Engineer Interview Questions, Process, and Tips

Active Directory is a Microsoft service that manages network resources and user accounts.

• It is used to authenticate and authorize users and computers in a Windows domain

• It provides a centralized location for managing network resources such as printers and servers

• It allows administrators to set policies and permissions for users and groups

• It uses a hierarchical structure of domains, trees, and forests to organize resour...read more

flushDNS is a command used to clear the DNS cache on a computer.

• flushDNS is used to resolve DNS issues on a computer

• It can be executed through the command prompt or terminal

• It clears the DNS cache and forces the computer to retrieve new DNS information

• It can improve internet connectivity and website loading times

A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures.

• A domain is a logical grouping of network resources such as computers, printers, and servers.

• It allows for centralized management of users, computers, and security policies.

• Domains are commonly used in enterprise environments to provide a secure and organized network infrastructure.

• Examples of doma...read more

DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.

• DNS is like a phonebook for the internet

• It helps to locate websites by translating domain names into IP addresses

• DNS servers store information about domain names and their corresponding IP addresses

• DNS can also be used for email routing and other network services

Bitlocker is a full disk encryption feature in Windows operating systems.

• It encrypts entire hard drives to protect data from unauthorized access

• It uses Advanced Encryption Standard (AES) encryption

• It requires a password or smart card to access the encrypted data

• It is available in Windows 10 Pro and Enterprise editions

• It can be managed through Group Policy or Microsoft Endpoint Configuration Manager

Routing is the process of forwarding data packets between different networks. Switching is the process of forwarding data packets between devices on the same network.

• Routing involves determining the best path for data to travel between networks

• Switching involves forwarding data packets between devices on the same network

• Routing is typically done by routers, while switching is typically done by switches

• Examples of routi...read more

The latest OS is macOS Big Sur (11.0.1) for Mac and Windows 10 (20H2) for PC.

• macOS Big Sur was released on November 12, 2020 and features a redesigned interface and improved performance.

• Windows 10 (20H2) was released on October 20, 2020 and includes new features like a refreshed Start menu and improved notifications.

• Other recent OS releases include iOS 14 for Apple mobile devices and Android 11 for Android devices.