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Tech Mahindra Customer Care Representative Interview Questions and Answers for Freshers
Tech Mahindra Customer Care Representative Interview Experiences for Freshers
1 interview found
I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
Interview Preparation Tips
Customer Care Representative Jobs at Tech Mahindra
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I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. VERSANT TEST(English language and voice test)
- Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
- Q3. Salary discussion
Interview Preparation Tips
Experience: Just asks to speak about our selves to test our English language skills
Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements
General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What's your salary expectations
- Q2. What's your strength and weakness
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is wipro
I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Why do you think you are appropriate for this job?
- Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
- Q3. Why this job is important for you?
- Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Convenient for night shift
- Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. They would ask you about the reason for choosing this job
They would ask you about trick question
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
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based on 8 reviews
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