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4.2

based on 11.6k Reviews

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Tata Motors Customer Advisor Interview Questions and Answers

Updated 13 Jun 2024

Tata Motors Customer Advisor Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic questions like about my self
  • Q2. About work experience
Round 2 - Aptitude Test 

Aptitude and attitude

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Case handling and basic questions about cars
  • Q2. What car models are present currently in tata motors
  • Ans. 

    Tata Motors currently offers a range of car models including the Tiago, Tigor, Nexon, Harrier, and Safari.

    • Tiago

    • Tigor

    • Nexon

    • Harrier

    • Safari

  • Answered by AI

Customer Advisor Interview Questions Asked at Other Companies

Q1. What do you understand by BPO?
asked in Tata Motors
Q2. What car models are present currently in tata motors
Q3. What is customer service?
asked in PokerStars
Q4. What is KYC and why do we need it

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is role of service advisor
  • Q2. What is the difference between client and customer
  • Ans. 

    A client is someone who receives professional services, while a customer is someone who purchases goods or services.

    • Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions

    • Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered

    • Examples: A lawyer's client seeks legal advice regularly, w...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expected
  • Q2. Tell me about your previous company working experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain
  • Ans. 

    Step by step explanation of a process or procedure.

    • Start by outlining the main steps of the process

    • Provide detailed instructions for each step

    • Include any important tips or warnings

    • Conclude with a summary of the entire process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About the vehicle amd how to handle customer services

Round 2 - Coding Test 

How to handling customer complain about her vehicle

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Bodyshop Advisor interview:
  • Customer Service Management
  • Basic knowledge
Interview preparation tips for other job seekers - The solution to vehicle problem depend on the specific issue but common solution include regular maintenance repair and replacements regular maintenance can prevent many problem such as oil change tire rotation and brake inspection repair be necessary for issues such as engin problem transmission issues or electrical malfunction replacement may be needed for parts that wear out over time such batteries tires or brake pads.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Group Discussion 

Working Experience and working planning for Team

Interview Preparation Tips

Interview preparation tips for other job seekers - Working Experience

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Any bodyshop related question
Round 2 - Technical 

(3 Questions)

  • Q1. What is 4 stok
  • Ans. 

    4 stok refers to a type of inventory management system where products are constantly replenished to maintain a minimum stock level.

    • 4 stok is a method used to ensure that products are always available for customers

    • It involves monitoring inventory levels and restocking when they reach a predetermined minimum level

    • This system helps prevent stockouts and ensures smooth operations

  • Answered by AI
  • Q2. Gear system car
  • Q3. How many fogg in this car
  • Ans. 

    The number of fog lights in a car varies depending on the make and model.

    • The number of fog lights can range from zero to four, with most cars having two fog lights.

    • Some high-end luxury cars may have additional fog lights for enhanced visibility.

    • To determine the exact number of fog lights in a specific car, it is necessary to refer to the car's specifications or inspect the vehicle.

    • Examples: Some cars have no fog lights...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Team work is very urgent is this trak.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Customer Advisor interview?
Tata Motors interview process usually has 1-2 rounds. The most common rounds in the Tata Motors interview process are HR and Aptitude Test.
What are the top questions asked in Tata Motors Customer Advisor interview?

Some of the top questions asked at the Tata Motors Customer Advisor interview -

  1. What car models are present currently in tata mot...read more
  2. Case handling and basic questions about c...read more

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Tata Motors Customer Advisor Salary
based on 186 salaries
₹0.9 L/yr - ₹4.3 L/yr
15% less than the average Customer Advisor Salary in India
View more details

Tata Motors Customer Advisor Reviews and Ratings

based on 53 reviews

4.2/5

Rating in categories

4.2

Skill development

3.7

Work-life balance

3.3

Salary

3.2

Job security

3.6

Company culture

3.1

Promotions

3.7

Work satisfaction

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