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Concentrix Corporation Customer Advisor Interview Questions and Answers
Concentrix Corporation Customer Advisor Interview Experiences
6 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.
Assignment was essay writing on computer
(1 Question)
- Q1. Typing speed , active listening, logical thinking
(1 Question)
- Q1. Introduction , English speaking test , background, experience or fresher
I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.
(6 Questions)
- Q1. Basic Grammer, repeat a recorded voice, essay on a topic of 200 words
- Q2. What is customer service?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples include answering phone calls, responding to emails, and
- Q3. What do you understand by BPO?
- Ans.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
This can include functions such as customer service, accounting, and human resources.
BPO is often used to reduce costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
BPO can be done domestically or internationally, with countries like India and the ...
- Q4. Given a situation like last sunday went to the mall , describe it.
- Q5. 3 round is versant test
- Q6. Last round is video call round
Interview Preparation Tips
- Customer Service
- bpo
- Communication Skills
I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 3 interview rounds.
Test for both Voice or non Voice.
(1 Question)
- Q1. Normal questions just to check your communication skills.
Typing and the character assessment; Need 30 wpm speed and 90% of accuracy.
Interview Preparation Tips
What people are saying about Concentrix Corporation
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me something about yourself?
- Q2. What makes you different from others?
- Q3. Why should we hire you?
Interview Preparation Tips
Concentrix Corporation interview questions for designations
I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1.Tell me about your school life
- Q2. Gave a situation that if you see an accident which already took place on a highway so how will you the victim/deceased
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why do you want to join this company??
- Q2. Are you comfortable to work under pressure?
- Q3. What is your goal ?
Interview Preparation Tips
Interview questions from similar companies
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
Its a really simple exam so dont be penic but keep your basic knowalge
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
- Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
(2 Questions)
- Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
- Q2. Asked how much comfortable can I be doing this job offered.
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Advisory Consultant Interview Questions & Answers
Conneqt Business Solutions
Syed Ahmed
posted on 28 Aug 2023
Selected
I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.
Multiple Aptitude and general questions
Multiple questions related to role and responsibilities
(1 Question)
- Q1. How will you work with stressed atmosphere will you give contribution in company betterment and how long will you work
- Ans. All right here is your interview
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Concentrix Corporation Customer Advisor Interview Process
based on 3 interviews
1 Interview rounds
- HR Round
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Concentrix Corporation Customer Advisor Reviews and Ratings
based on 70 reviews
Rating in categories
|
Customer Service Executive
3.7k
salaries
|  ₹0.9 L/yr - ₹7.8 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Senior Representative
3k
salaries
| ₹1.6 L/yr - ₹6.2 L/yr |
|
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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