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PokerStars Customer Advisor Interview Questions and Answers
PokerStars Customer Advisor Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and customer-focused individual with a strong background in sales and customer service.
Experienced in providing excellent customer service
Skilled in sales techniques and product knowledge
Strong communication and problem-solving skills
Ability to work well in a team and independently
- Q2. What is your Weakness
- Ans.
My weakness is that I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to spend too much time on tasks to ensure they are perfect
I can be overly self-critical and struggle to accept praise
I am working on finding a balance between striving for excellence and being realistic about my capabilities
Typing and aptitude test along with some grammar checking questions
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and customer-focused individual with a strong background in sales and customer service.
Experienced in handling customer inquiries and resolving issues
Skilled in promoting products and services to meet customer needs
Strong communication and interpersonal skills
Ability to work well under pressure and in a fast-paced environment
- Q2. What is KYC and why do we need it
- Ans.
KYC stands for Know Your Customer, it is a process used by companies to verify the identity of their clients.
KYC is a regulatory requirement to prevent fraud, money laundering, and terrorist financing.
It involves collecting personal information and verifying it through documents like ID cards, passports, and utility bills.
KYC helps companies build trust with their customers and comply with legal obligations.
Examples of...
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I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
Its a really simple exam so dont be penic but keep your basic knowalge
Interview Preparation Tips
Rizwan Ali
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself
- Q2. A situation based question
- Q3. Salary expectations.
Versant round - Grammer, listening, email writing, speed test
(2 Questions)
- Q1. Same as HR round & background
- Q2. A situation based question
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me how do u recognise Revenue
- Q2. Finance lease vs operating lease
Selected
I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.
About the company and related legal issues
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
What is share assignment
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Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. What is AML kyc
- Ans.
AML KYC stands for Anti-Money Laundering and Know Your Customer. It is a set of regulations and procedures designed to prevent financial crimes.
AML KYC involves verifying the identity of clients and assessing their risk of money laundering or terrorist financing.
It requires financial institutions to monitor transactions, report suspicious activities, and keep detailed records.
Examples of AML KYC measures include custom...
- Q2. What AML KYC Will Do
- Ans.
AML KYC helps prevent money laundering and fraud by verifying the identity of customers and monitoring their transactions.
Verifies the identity of customers to ensure they are not involved in money laundering or other illegal activities
Monitors transactions to detect suspicious activity and report it to authorities
Helps financial institutions comply with regulations and avoid penalties
Uses a combination of technology, ...
Interview Preparation Tips
- AML kyc
A case study is a detailed study of a specific subject, such as a person, group, place,event,organization,or phenomenon.case studies are commonly used in social, education, clinical,and business research
Aptitude tests for competitive examination, entrance examination,and recruitment interview: Take various online tests and find out how well...
(5 Questions)
- Q1. Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy
- Q2. Tell me about yourself.
- Q3. Why did you leave your last job?
- Q4. What are about yourself
- Q5. Why should we hire you
(1 Question)
- Q1. Java bake end development
Rakesh Yaragatapu
English and advisor role
(2 Questions)
- Q1. Communication skills
- Q2. What is advisor role
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PokerStars Customer Advisor Interview Process
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