ICICI Bank Service Advisor Interview Questions and Answers

I have a Bachelor's degree in Business Administration and have worked as a Deputy Manager at XYZ Pvt. Ltd.

• Bachelor's degree in Business Administration

• Worked as Deputy Manager at XYZ Pvt. Ltd.

• Managed a team of 10 employees

• Implemented new strategies to increase sales by 20%

• Trained new employees on company policies and procedures

AML stands for Anti-Money Laundering. It is a set of laws, regulations, and procedures designed to prevent the generation of income through illegal activities.

• AML is used to prevent money laundering, terrorist financing, and other financial crimes.

• It involves identifying and verifying the identity of customers, monitoring transactions, and reporting suspicious activity.

• AML regulations apply to banks, financial institut...read more

Locker management involves ensuring the security and proper usage of lockers.

• Assign lockers to individuals and keep a record of who has access to which locker

• Regularly inspect lockers to ensure they are in good condition and not being misused

• Implement security measures such as CCTV cameras and access control systems

• Train staff on proper locker usage and security protocols

• Handle lost or forgotten locker keys or combinat...read more

My strengths include leadership, problem-solving, and communication skills.

• I have experience leading teams and delegating tasks effectively.

• I am able to analyze complex problems and come up with practical solutions.

• I am a clear and concise communicator, able to convey ideas and instructions effectively.

• I am adaptable and able to work well under pressure.

• I am highly organized and able to prioritize tasks to meet deadlin

I was previously working as a Senior Executive at XYZ Pvt. Ltd.

• Managed a team of 10 executives and ensured timely completion of projects

• Developed and implemented strategies to increase sales by 20%

• Collaborated with cross-functional teams to improve customer satisfaction

• Trained new hires and conducted performance evaluations

• Maintained accurate records and generated reports for management

• Implemented cost-saving measures