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Kia Motors Service Advisor Interview Questions and Answers

Updated 5 Jun 2024

Kia Motors Service Advisor Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain
  • Ans. 

    Step by step explanation of a process or procedure.

    • Start by outlining the main steps of the process

    • Provide detailed instructions for each step

    • Include any important tips or warnings

    • Conclude with a summary of the entire process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.

I applied via Company Website and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How many development tools have you used
  • Ans. 

    I have used multiple development tools throughout my career.

    • I have experience with IDEs such as Eclipse, Visual Studio, and IntelliJ IDEA.

    • I have used version control systems like Git and SVN.

    • I am familiar with build tools like Maven and Gradle.

    • I have worked with debugging tools like Chrome DevTools and Xdebug.

    • I have used testing frameworks like JUnit and Selenium.

  • Answered by AI
Round 3 - Service 

(1 Question)

  • Q1. .what is customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • It involves actively listening to customers and addressing their concerns

    • Providing timely and accurate information about products or services

    • Being courteous and respectful in all interactions

    • Going above and beyond to exceed customer expectations

    • Resolving issues and complaints in a prompt and satisfactory manner

  • Answered by AI
Round 4 - Coding Test 

How to choose an online coding interview tool

Interview Preparation Tips

Topics to prepare for Kia Motors Service Advisor interview:
  • Corporate Social Responsibility
  • Your portfolio
Interview preparation tips for other job seekers - Market yourself. .....
Job search like it's your job. ...
Know yourself and what you want. ..

Skills evaluated in this interview

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly experienced Service Advisor with a strong background in customer service and automotive knowledge.

    • Over 10 years of experience in the automotive industry

    • Extensive knowledge of vehicle maintenance and repair

    • Proven track record of providing exceptional customer service

    • Strong communication and problem-solving skills

    • Ability to multitask and prioritize effectively

    • Experience in handling customer complaints and r...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills and
customer transprency

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1-Introduction,2-Technical,3-sift skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous,Be polite, and well in communication.

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Ask about general questions and experience.
Round 3 - One-on-one 

(1 Question)

  • Q1. Explain about job role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with your self confidence speak boldly.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the service advisor role

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice

Kia Motors Interview FAQs

How many rounds are there in Kia Motors Service Advisor interview?
Kia Motors interview process usually has 2-3 rounds. The most common rounds in the Kia Motors interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Kia Motors Service Advisor interview?

Some of the top questions asked at the Kia Motors Service Advisor interview -

  1. How many development tools have you u...read more
  2. .what is customer serv...read more
  3. Step by Step Expl...read more

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Kia Motors Service Advisor Interview Process

based on 8 interviews

Interview experience

4.9
  
Excellent
View more
Kia Motors Service Advisor Salary
based on 64 salaries
₹1.2 L/yr - ₹5 L/yr
16% less than the average Service Advisor Salary in India
View more details

Kia Motors Service Advisor Reviews and Ratings

based on 15 reviews

4.8/5

Rating in categories

4.8

Skill development

4.5

Work-life balance

4.5

Salary

4.4

Job security

4.6

Company culture

4.4

Promotions

4.8

Work satisfaction

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