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Kia Motors Service Advisor Interview Questions and Answers

Updated 5 Jun 2024

Kia Motors Service Advisor Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain
  • Ans. 

    Step by step explanation of a process or procedure.

    • Start by outlining the main steps of the process

    • Provide detailed instructions for each step

    • Include any important tips or warnings

    • Conclude with a summary of the entire process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.

I applied via Company Website and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How many development tools have you used
  • Ans. 

    I have used multiple development tools throughout my career.

    • I have experience with IDEs such as Eclipse, Visual Studio, and IntelliJ IDEA.

    • I have used version control systems like Git and SVN.

    • I am familiar with build tools like Maven and Gradle.

    • I have worked with debugging tools like Chrome DevTools and Xdebug.

    • I have used testing frameworks like JUnit and Selenium.

  • Answered by AI
Round 3 - Service 

(1 Question)

  • Q1. .what is customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • It involves actively listening to customers and addressing their concerns

    • Providing timely and accurate information about products or services

    • Being courteous and respectful in all interactions

    • Going above and beyond to exceed customer expectations

    • Resolving issues and complaints in a prompt and satisfactory manner

  • Answered by AI
Round 4 - Coding Test 

How to choose an online coding interview tool

Interview Preparation Tips

Topics to prepare for Kia Motors Service Advisor interview:
  • Corporate Social Responsibility
  • Your portfolio
Interview preparation tips for other job seekers - Market yourself. .....
Job search like it's your job. ...
Know yourself and what you want. ..

Skills evaluated in this interview

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied

I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly experienced Service Advisor with a strong background in customer service and automotive knowledge.

    • Over 10 years of experience in the automotive industry

    • Extensive knowledge of vehicle maintenance and repair

    • Proven track record of providing exceptional customer service

    • Strong communication and problem-solving skills

    • Ability to multitask and prioritize effectively

    • Experience in handling customer complaints and r...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills and
customer transprency

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Anything question
Round 3 - Technical 

(2 Questions)

  • Q1. Anything questions For related machanical
  • Q2. I have experiences in 2 years

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is important to have knowledge to do a job and along with being a person, a good family is also important

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell about your experience
  • Ans. I had multiple worked in service like as convinced to customer from service to bodyshop for repair
  • Answered Anonymously
  • Q2. Are you married?

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing in this

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

I was interviewed in Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Case Study 

You have to prepare a case study of your profession in very well mannered

Round 3 - Group Discussion 

Group discussion is as much as important bcoz you don't who will be selected and it also helps you to create network

Interview Preparation Tips

Interview preparation tips for other job seekers - My only advice is when it is your first job don't get offend if you earn less just focus on learning and become master of your field once so that after sometime any company you joined you will demand your salary on your skill basis

I applied via Newspaper Ad and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? ...
  • Ans. 

    I applied to this role because of my passion for providing excellent customer service and my strong communication skills.

    • Passion for providing excellent customer service

    • Strong communication skills

    • Enjoy working with people

    • Ability to handle challenging situations

    • Previous experience in a customer service role

    • Interest in the automotive industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

Kia Motors Interview FAQs

How many rounds are there in Kia Motors Service Advisor interview?
Kia Motors interview process usually has 2-3 rounds. The most common rounds in the Kia Motors interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Kia Motors Service Advisor interview?

Some of the top questions asked at the Kia Motors Service Advisor interview -

  1. How many development tools have you u...read more
  2. .what is customer serv...read more
  3. Step by Step Expl...read more

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Kia Motors Service Advisor Interview Process

based on 7 interviews

Interview experience

4.9
  
Excellent
View more
Kia Motors Service Advisor Salary
based on 68 salaries
₹1.2 L/yr - ₹5 L/yr
16% less than the average Service Advisor Salary in India
View more details

Kia Motors Service Advisor Reviews and Ratings

based on 13 reviews

4.8/5

Rating in categories

4.8

Skill development

4.5

Work-life balance

4.5

Salary

4.4

Job security

4.5

Company culture

4.3

Promotions

4.8

Work satisfaction

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