Upload Button Icon Add office photos

Tata Motors

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Clear (1)

Tata Motors Service Advisor Interview Questions, Process, and Tips

Updated 2 Mar 2025

Top Tata Motors Service Advisor Interview Questions and Answers

Tata Motors Service Advisor Interview Experiences

9 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - Technical 

(3 Questions)

  • Q1. What is engine and tell about
  • Ans. 

    The engine is the main component of a vehicle that converts fuel into mechanical energy to power the vehicle.

    • The engine is typically located under the hood of a vehicle.

    • It consists of various components such as cylinders, pistons, crankshaft, and camshaft.

    • The engine burns fuel (usually gasoline or diesel) to create combustion, which in turn drives the pistons up and down to generate power.

    • Regular maintenance of the eng...

  • Answered by AI
  • Q2. What is different between two and four stock engine
  • Ans. 

    Two-stroke engines have a power stroke every revolution, while four-stroke engines have a power stroke every other revolution.

    • Two-stroke engines have a simpler design with fewer moving parts compared to four-stroke engines.

    • Two-stroke engines typically produce more power for their size but are less fuel-efficient than four-stroke engines.

    • Four-stroke engines have separate intake, compression, power, and exhaust strokes, ...

  • Answered by AI
  • Q3. How we satisfied our customer
  • Ans. 

    We satisfy our customers by providing exceptional service and exceeding their expectations.

    • Ensuring prompt and efficient communication with customers

    • Listening to their concerns and addressing them effectively

    • Going above and beyond to resolve any issues or concerns

    • Providing personalized recommendations and solutions

    • Following up with customers to ensure satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions very good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Anything question
Round 3 - Technical 

(2 Questions)

  • Q1. Anything questions For related machanical
  • Q2. I have experiences in 2 years

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is important to have knowledge to do a job and along with being a person, a good family is also important

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Related service advisor role
  • Q2. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and professionalism.

    • Listen actively to understand the customer's concerns

    • Communicate clearly and effectively

    • Show empathy and understanding towards the customer's situation

    • Provide solutions or alternatives to address the customer's needs

    • Maintain a positive attitude and remain calm, even in challenging situations

  • Answered by AI
  • Q3. Team work with technician
  • Q4. System knowledge
  • Q5. Approach and convince customer
Round 2 - Aptitude Test 

Mechanical related questions

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Vehicle related
  • Q2. Your product sales
Round 3 - Technical 

(1 Question)

  • Q1. Customer relations

Interview Preparation Tips

Interview preparation tips for other job seekers - Very helpful

Tata Motors interview questions for designations

 Senior Customer Service Advisor

 (1)

 Bodyshop Advisor

 (3)

 Customer Advisor

 (3)

 Floor Supervisor and Service Advisor

 (1)

 Senior Sales Advisor

 (1)

 Service Supervisor

 (1)

 Senior Service Engineer

 (2)

 Customer Service

 (1)

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self completed.
  • Q2. Study your skills what's mca and mca observation

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi sir my name is challa lakshmi my mother name is suneetha my father name is venkateswarulu I am studying in degree in gudur sri swarana adhara bharati college .
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just asked the previous company info
  • Q2. Just asked about the job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self dependent candidate because you're working for yourself.

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view.

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view or service advisor related question

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About experience & work knowledge
  • Q2. Why u want to join eicher

Interview Preparation Tips

Interview preparation tips for other job seekers - One should have knowledge about their experiences & clear view to express & plan to appear that
Contribute & help others!
anonymous
You can choose to be anonymous

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Service Advisor interview?
Tata Motors interview process usually has 1-2 rounds. The most common rounds in the Tata Motors interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Tata Motors Service Advisor interview?

Some of the top questions asked at the Tata Motors Service Advisor interview -

  1. What is different between two and four stock eng...read more
  2. What you know about commerical vehic...read more
  3. What is engine and tell ab...read more
How long is the Tata Motors Service Advisor interview process?

The duration of Tata Motors Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

COMPANY BENEFITS

KNR Constructions

20 benefits

COMPANY BENEFITS

IRB Infrastructure

60 benefits

COMPANY BENEFITS

Dilip Buildcon

304 benefits

COMPANY BENEFITS

Dilip Buildcon

304 benefits

SALARIES

Simplex Infrastructures

SALARIES

Simplex Infrastructures

SALARIES

Simplex Infrastructures

INTERVIEWS

Tata Motors

No Interviews

INTERVIEWS

IndusInd Bank

No Interviews

Tell us how to improve this page.

Tata Motors Service Advisor Interview Process

based on 8 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
Tata Motors Service Advisor Salary
based on 226 salaries
₹1 L/yr - ₹5 L/yr
5% less than the average Service Advisor Salary in India
View more details

Tata Motors Service Advisor Reviews and Ratings

based on 96 reviews

4.3/5

Rating in categories

4.4

Skill development

4.3

Work-life balance

4.1

Salary

4.0

Job security

4.2

Company culture

4.0

Promotions

4.1

Work satisfaction

Explore 96 Reviews and Ratings
Senior Manager
6.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Deputy General Manager
845 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive
817 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Territory Sales Manager
420 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
416 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Tata Motors with

Maruti Suzuki

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Mercedes-Benz Research and Development India

3.8
Compare

Ashok Leyland

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview