Upload Button Icon Add office photos

Tata Motors

Compare button icon Compare button icon Compare
4.2

based on 11.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Tata Motors Service Advisor Interview Questions and Answers

Updated 23 May 2024

Tata Motors Service Advisor Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Anything question
Round 3 - Technical 

(2 Questions)

  • Q1. Anything questions For related machanical
  • Q2. I have experiences in 2 years

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is important to have knowledge to do a job and along with being a person, a good family is also important
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Related service advisor role
  • Q2. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and professionalism.

    • Listen actively to understand the customer's concerns

    • Communicate clearly and effectively

    • Show empathy and understanding towards the customer's situation

    • Provide solutions or alternatives to address the customer's needs

    • Maintain a positive attitude and remain calm, even in challenging situations

  • Answered by AI
  • Q3. Team work with technician
  • Q4. System knowledge
  • Q5. Approach and convince customer
Round 2 - Aptitude Test 

Mechanical related questions

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Vehicle related
  • Q2. Your product sales
Round 2 - Technical 

(1 Question)

  • Q1. Customer relations

Interview Preparation Tips

Interview preparation tips for other job seekers - Very helpful
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self completed.
  • Q2. Study your skills what's mca and mca observation

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi sir my name is challa lakshmi my mother name is suneetha my father name is venkateswarulu I am studying in degree in gudur sri swarana adhara bharati college .

Tata Motors interview questions for designations

 Senior Customer Service Advisor

 (1)

 Bodyshop Advisor

 (3)

 Customer Advisor

 (2)

 Floor Supervisor and Service Advisor

 (1)

 Senior Sales Advisor

 (1)

 Service Supervisor

 (1)

 Senior Service Engineer

 (2)

 Customer Service

 (1)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Just asked the previous company info
  • Q2. Just asked about the job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self dependent candidate because you're working for yourself.

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view.

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view or service advisor related question

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is role of service advisor
  • Q2. What is the difference between client and customer
  • Ans. 

    A client is someone who receives professional services, while a customer is someone who purchases goods or services.

    • Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions

    • Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered

    • Examples: A lawyer's client seeks legal advice regularly, w...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expected
  • Q2. Tell me about your previous company working experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain
  • Ans. 

    Step by step explanation of a process or procedure.

    • Start by outlining the main steps of the process

    • Provide detailed instructions for each step

    • Include any important tips or warnings

    • Conclude with a summary of the entire process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Service Advisor interview?
Tata Motors interview process usually has 1-2 rounds. The most common rounds in the Tata Motors interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Tata Motors Service Advisor interview?

Some of the top questions asked at the Tata Motors Service Advisor interview -

  1. What you know about commerical vehic...read more
  2. How to handle custo...read more
  3. Anything questions For related machani...read more

Tell us how to improve this page.

People are getting interviews through

based on 8 Tata Motors interviews
Company Website
WalkIn
Job Portal
Referral
38%
25%
25%
13%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Tata Motors Service Advisor Salary
based on 247 salaries
₹1 L/yr - ₹5 L/yr
7% less than the average Service Advisor Salary in India
View more details

Tata Motors Service Advisor Reviews and Ratings

based on 94 reviews

4.3/5

Rating in categories

4.4

Skill development

4.2

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.2

Company culture

4.0

Promotions/Appraisal

4.1

Work Satisfaction

Explore 94 Reviews and Ratings
Senior Manager
6.2k salaries
unlock blur

₹6.7 L/yr - ₹28.5 L/yr

Executive
825 salaries
unlock blur

₹2.9 L/yr - ₹12.2 L/yr

Deputy General Manager
782 salaries
unlock blur

₹13 L/yr - ₹47 L/yr

Manager
424 salaries
unlock blur

₹6 L/yr - ₹21 L/yr

Territory Sales Manager
424 salaries
unlock blur

₹8 L/yr - ₹25 L/yr

Explore more salaries
Compare Tata Motors with

Maruti Suzuki

4.2
Compare

Mahindra & Mahindra

4.1
Compare

Mercedes-Benz Research and Development India

3.9
Compare

Ashok Leyland

4.1
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview