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Toyota Service Advisor Interview Questions and Answers

Updated 21 Feb 2025

Toyota Service Advisor Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the responsibilities of a service advisor?
  • Ans. 

    A service advisor is responsible for communicating with customers, scheduling service appointments, providing cost estimates, and recommending necessary repairs.

    • Communicating with customers to understand their vehicle issues

    • Scheduling service appointments and coordinating with technicians

    • Providing cost estimates for repairs and maintenance

    • Explaining recommended repairs and maintenance to customers

    • Ensuring customer sati...

  • Answered by AI
  • Q2. How do you promote businesses?
  • Ans. 

    I promote businesses through digital marketing, social media, networking events, and word-of-mouth referrals.

    • Utilize social media platforms such as Facebook, Instagram, and LinkedIn to create engaging content and reach a wider audience

    • Attend networking events and industry conferences to connect with potential clients and partners

    • Implement email marketing campaigns to keep customers informed about promotions and new ser...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Auto technician

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

Interview Questionnaire 

4 Questions

  • Q1. What u know about this company ?
  • Q2. Why you want this job ?
  • Q3. Why you want to be a part of this company ?
  • Q4. What are your expectations from this company

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About automobile related questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Plase don't study about interview.. You must knowledge about your experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Nothing just need a degree
  • Q2. Automobile parts and engineering

I appeared for an interview in May 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What are the main parts of vehicle?
  • Ans. 

    The main parts of a vehicle include the engine, transmission, suspension, brakes, and electrical system.

    • Engine: powers the vehicle and converts fuel into mechanical energy

    • Transmission: transfers power from the engine to the wheels

    • Suspension: supports the vehicle and provides a comfortable ride

    • Brakes: enable the vehicle to slow down or stop

    • Electrical system: powers the vehicle's lights, electronics, and accessories

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You must get knowledge about your interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Subject questions related mechanical engineering
  • Q2. Self introduction what is mechanism Types
  • Ans. 

    Mechanism refers to the process or system by which something operates or functions.

    • Mechanism can refer to the inner workings of a machine or device, such as the mechanism of a clock or the mechanism of a car engine.

    • It can also refer to the process by which something happens, such as the mechanism of action of a medication or the mechanism of evolution.

    • Understanding the mechanism behind something can help in troubleshoo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satisfaction of customer
Service executive
Service customer
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What work do I need to do according to my job?
  • Q2. Can I get a good salary from here?
  • Q3. What facilities will I get for work
  • Q4. What position will I get a job
  • Q5. Will I get a joining letter

Interview Preparation Tips

Interview preparation tips for other job seekers - I have knowledge about mechanical work because as soon as a vehicle comes to the workshop for work, whatever work needs to be done on it is noted down and an estimate of the work is given to the customer and approval is taken.

Toyota Interview FAQs

How many rounds are there in Toyota Service Advisor interview?
Toyota interview process usually has 1 rounds. The most common rounds in the Toyota interview process are One-on-one Round.
What are the top questions asked in Toyota Service Advisor interview?

Some of the top questions asked at the Toyota Service Advisor interview -

  1. How do you promote business...read more
  2. Auto technic...read more

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Toyota Service Advisor Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Toyota Service Advisor Salary
based on 34 salaries
₹1.5 L/yr - ₹4.5 L/yr
At par with the average Service Advisor Salary in India
View more details

Toyota Service Advisor Reviews and Ratings

based on 14 reviews

3.9/5

Rating in categories

4.2

Skill development

3.2

Work-life balance

3.2

Salary

3.5

Job security

3.3

Company culture

2.9

Promotions

3.1

Work satisfaction

Explore 14 Reviews and Ratings
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