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Toyota Service Advisor Interview Questions and Answers

Updated 21 Feb 2025

Toyota Service Advisor Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What are the responsibilities of a service advisor?
  • Ans. 

    A service advisor is responsible for communicating with customers, scheduling service appointments, providing cost estimates, and recommending necessary repairs.

    • Communicating with customers to understand their vehicle issues

    • Scheduling service appointments and coordinating with technicians

    • Providing cost estimates for repairs and maintenance

    • Explaining recommended repairs and maintenance to customers

    • Ensuring customer sati...

  • Answered by AI
  • Q2. How do you promote businesses?
  • Ans. 

    I promote businesses through digital marketing, social media, networking events, and word-of-mouth referrals.

    • Utilize social media platforms such as Facebook, Instagram, and LinkedIn to create engaging content and reach a wider audience

    • Attend networking events and industry conferences to connect with potential clients and partners

    • Implement email marketing campaigns to keep customers informed about promotions and new ser...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Auto technician

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How can you make estimate for damaged or accidental vehicle?
Q2. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q3. How many characters in vehicle identification number?
Q4. Explain about additonal work and replace parts show him
asked in Audi
Q5. How you can setisfy a customer who sont want to get setsfied

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - One week training and customer are valuable person in this job so becareful handling
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Types of engines.???
  • Ans. 

    Types of engines include internal combustion engines, electric motors, and steam engines.

    • Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.

    • Electric motors are used in electric vehicles and hybrid vehicles.

    • Steam engines were commonly used in trains and boats in the past.

  • Answered by AI

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Ask about general questions and experience.
Round 3 - One-on-one 

(1 Question)

  • Q1. Explain about job role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with your self confidence speak boldly.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
  • Q2. About Automobile
  • Q3. Basic knowledge of Automobile
  • Q4. Basic knowledge of machinery
  • Q5. Basic knowledge of customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, give your 100% , don't hesitate be professional

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

Toyota Interview FAQs

How many rounds are there in Toyota Service Advisor interview?
Toyota interview process usually has 1 rounds. The most common rounds in the Toyota interview process are One-on-one Round.
What are the top questions asked in Toyota Service Advisor interview?

Some of the top questions asked at the Toyota Service Advisor interview -

  1. How do you promote business...read more
  2. Auto technic...read more

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Toyota Service Advisor Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Toyota Service Advisor Salary
based on 36 salaries
₹1.5 L/yr - ₹5 L/yr
At par with the average Service Advisor Salary in India
View more details

Toyota Service Advisor Reviews and Ratings

based on 14 reviews

3.9/5

Rating in categories

4.2

Skill development

3.2

Work-life balance

3.2

Salary

3.5

Job security

3.3

Company culture

2.9

Promotions

3.1

Work satisfaction

Explore 14 Reviews and Ratings
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