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TVS Mobility
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TVS Mobility Service Advisor Interview Questions and Answers
TVS Mobility Service Advisor Interview Experiences
1 interview found
(2 Questions)
- Q1. What is role of service advisor
- Q2. What is the difference between client and customer
- Ans.
A client is someone who receives professional services, while a customer is someone who purchases goods or services.
Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions
Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered
Examples: A lawyer's client seeks legal advice regularly, w...
(2 Questions)
- Q1. What is your salary expected
- Q2. Tell me about your previous company working experience
- Ans.
I have 3 years of experience as a Service Advisor at a busy auto repair shop.
Managed customer inquiries and concerns efficiently
Scheduled appointments and communicated service recommendations
Worked closely with technicians to ensure timely completion of repairs
Interview questions from similar companies
I applied via Approached by Company and was interviewed before Apr 2021. There was 1 interview round.
(2 Questions)
- Q1. How are engine starting process.
- Ans.
The engine starting process involves several steps to ignite the fuel and air mixture in the engine cylinders.
The ignition key is turned to the 'on' position, which activates the fuel pump and other electrical components.
The starter motor engages the flywheel, which turns the engine over.
Fuel is injected into the cylinders and mixed with air.
The spark plugs ignite the fuel and air mixture, causing combustion and starti...
- Q2. Engine working principal
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.
Coding test is nothing but erroring the notice to pay attention and not to worry the next.
Aptitude is nothing but paying one right one before to mentor once to pay attention to worry.
Assignment is nothing but code to worry the mentor is to tension me the past.
Case study is nothing but to error fast to think to worry the left one is to correct.
Interview Preparation Tips
- Induction topics+
- Gigantt structured course+
(8 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. Why are you looking for a change?
- Q6. What are your strengths and weaknesses?
- Q7. What is your family background?
- Q8. Tell me about yourself.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Where do you see yourself in 5 years?
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. What are your strengths and weaknesses?
- Q7. What is your family background?
- Q8. Tell me about yourself.
Interview Preparation Tips
(1 Question)
- Q1. What is a Service Management?
- Ans.
Service Management is the process of planning, coordinating, and optimizing the delivery of services to meet the needs of customers.
Service Management involves designing, transitioning, delivering, and improving services to ensure they meet customer requirements.
It includes processes, policies, and procedures to manage service delivery and support.
Examples of Service Management frameworks include ITIL (Information Tech...
Service Engineer Interview Questions & Answers
TVS Motor
Ashwani Prakash Sharma
posted on 16 Jun 2024
Selected
(2 Questions)
- Q1. What is you last Company
- Q2. Customer Retention
Interview Preparation Tips
(1 Question)
- Q1. How to handle Mileage concern
- Ans.
Address customer concerns by providing accurate information and solutions.
Listen to the customer's concerns and empathize with their frustration.
Provide accurate information about the mileage of the product in question.
Offer solutions such as maintenance tips or scheduling a service appointment.
Follow up with the customer to ensure their concerns have been addressed.
Selected
(1 Question)
- Q1. General questions about your past experiences and current job role
(1 Question)
- Q1. Technical questions about Automobiles engineering and physco testing
Service Engineer Interview Questions & Answers
Hyundai Motor India Limited
Anonymous
posted on 25 Mar 2024
Selected
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(6 Questions)
- Q1. Electronic service
- Q2. Maicro components
- Q3. Fild effect components
- Q4. Diod is a semi condectar
- Q5. Jinar diod werk for electronic currcit
- Ans.
The question is asking if Jinar worked on electronic circuits.
Yes, Jinar has experience working with electronic circuits.
Jinar has worked on designing and troubleshooting electronic circuits.
Jinar has knowledge of various electronic components and their functions.
- Q6. Transitor npn and PNP bese clector and amiter chiak
Interview Preparation Tips
Pritham Jana
I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Illogical, Just to make a chaos for interviewer entertainment.
- Q2. How will you relocate
(2 Questions)
- Q1. An exam was set to be taken.
- Q2. Completely written with question paper.
Interview Preparation Tips
TVS Mobility Interview FAQs
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TVS Mobility Interviews By Designations
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- TVS Mobility Design Engineer Interview Questions
- TVS Mobility Intern Interview Questions
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TVS Mobility Service Advisor Interview Process
based on 2 interviews
Interview experience
Service Advisor Interview Questions from Similar Companies
TVS Mobility Service Advisor Reviews and Ratings
based on 6 reviews
Rating in categories
|
Service Engineer
52
salaries
|  ₹2 L/yr - ₹5 L/yr |
|
Assistant Manager
40
salaries
| ₹2.9 L/yr - ₹8.5 L/yr |
|
Sales Consultant
19
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
|
Officer
18
salaries
| ₹3.1 L/yr - ₹4.9 L/yr |
|
Deputy Officer
16
salaries
| ₹2 L/yr - ₹4.7 L/yr |
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