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Service Management is the process of planning, coordinating, and optimizing the delivery of services to meet the needs of customers.
Service Management involves designing, transitioning, delivering, and improving services to ensure they meet customer requirements.
It includes processes, policies, and procedures to manage service delivery and support.
Examples of Service Management frameworks include ITIL (Information Tech...
I applied via Approached by Company and was interviewed in Nov 2022. There were 3 interview rounds.
I will handle the situation calmly and professionally, ensuring their safety and satisfaction.
Listen to their concerns and empathize with their situation
Offer alternative options or solutions
Ensure their safety and well-being
Maintain a professional demeanor and attitude
Follow company policies and procedures
Provide excellent customer service to ensure their satisfaction
posted on 7 Feb 2024
IC Engine work refers to the process of converting chemical energy into mechanical energy in an internal combustion engine.
IC Engine work involves the combustion of fuel inside the engine to produce power.
The process includes four strokes: intake, compression, combustion, and exhaust.
The work is performed by pistons, connecting rods, crankshafts, and valves.
Examples of IC engines include gasoline engines, diesel engine
There are two types of fuel systems in IC engines: carburetor and fuel injection.
Carburetor fuel system mixes fuel and air before entering the engine.
Fuel injection system directly injects fuel into the combustion chamber.
Examples of carburetor fuel systems include older cars and motorcycles.
Examples of fuel injection systems include modern cars and motorcycles.
I applied via Approached by Company and was interviewed before Apr 2021. There was 1 interview round.
The engine starting process involves several steps to ignite the fuel and air mixture in the engine cylinders.
The ignition key is turned to the 'on' position, which activates the fuel pump and other electrical components.
The starter motor engages the flywheel, which turns the engine over.
Fuel is injected into the cylinders and mixed with air.
The spark plugs ignite the fuel and air mixture, causing combustion and starti...
posted on 14 Feb 2025
I was interviewed in Jan 2025.
SCR stands for Selective Catalytic Reduction, a technology used to reduce nitrogen oxide emissions in diesel engines.
SCR uses a catalyst to convert harmful nitrogen oxides into nitrogen, water, and small amounts of carbon dioxide.
It requires a reducing agent, typically urea, to initiate the chemical reaction.
The urea solution is injected into the exhaust stream where it reacts with the nitrogen oxides in the presence o...
IGBT stands for Insulated Gate Bipolar Transistor. It is a power semiconductor device used for switching applications.
IGBT combines the advantages of both MOSFET and bipolar transistors.
It is commonly used in high power applications such as motor drives, inverters, and power supplies.
IGBTs have three terminals: gate, collector, and emitter.
They are used for switching high voltage and high current loads.
Example: IGBTs a...
posted on 3 Sep 2022
I applied via Job Portal
posted on 18 May 2022
I applied via Walk-in and was interviewed before May 2021. There were 4 interview rounds.
posted on 7 Dec 2024
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Condition monitoring engineer
Service Engineer
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