TVS Mobility Service Engineer Interview Questions and Answers

Q1. What is a Service Management?
Ans. 
Service Management is the process of planning, coordinating, and optimizing the delivery of services to meet the needs of customers.
• Service Management involves designing, transitioning, delivering, and improving services to ensure they meet customer requirements.

• It includes processes, policies, and procedures to manage service delivery and support.

• Examples of Service Management frameworks include ITIL (Information Tech...read more
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Q1. All tvs tow wheelers technical knowledge and supervision
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Q1. Hydraulic system & Engine
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Coding test is nothing but erroring the notice to pay attention and not to worry the next.

Aptitude is nothing but paying one right one before to mentor once to pay attention to worry.

Assignment is nothing but code to worry the mentor is to tension me the past.

Case study is nothing but to error fast to think to worry the left one is to correct.

Q1. Why you leaving your last job?
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Q1. How will you deal with drink coustmer
Ans. 
I will handle the situation calmly and professionally, ensuring their safety and satisfaction.
• Listen to their concerns and empathize with their situation

• Offer alternative options or solutions

• Ensure their safety and well-being

• Maintain a professional demeanor and attitude

• Follow company policies and procedures

• Provide excellent customer service to ensure their satisfaction
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Q1. What is mange 5s
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5S is a methodology for organizing a workplace, especially a shared workplace, to improve efficiency and effectiveness by eliminating waste.
• Sort: Separate needed tools, materials, and instructions from unneeded ones.

• Set in order: Arrange items so they are easy to use and label them to eliminate searching.

• Shine: Clean the workspace and equipment to maintain it in good condition.

• Standardize: Establish procedures and sche...read more
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Q2. What is mange manpower
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Managing manpower involves overseeing the allocation, scheduling, and supervision of employees to ensure efficient and effective utilization of resources.
• Allocate tasks and responsibilities to employees based on their skills and availability

• Create schedules to ensure adequate coverage and productivity

• Supervise and monitor employees to ensure they are performing their duties effectively

• Provide training and support to em
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Q1. What is you last Company
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Q2. Customer Retention
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