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Tata AIG Service Engineer Interview Questions, Process, and Tips
Tata AIG Service Engineer Interview Experiences
1 interview found
I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What are the compulsory policy excess in four wheeler private vehicles?
- Ans.
The compulsory policy excess in four wheeler private vehicles varies based on the vehicle's engine capacity.
For vehicles with engine capacity less than 1500cc, the compulsory policy excess is Rs. 1000
For vehicles with engine capacity between 1500cc and 2000cc, the compulsory policy excess is Rs. 2000
For vehicles with engine capacity above 2000cc, the compulsory policy excess is Rs. 7500
- Q2. What are the body panels in a car we can see from outside?
- Ans.
The body panels in a car that can be seen from outside include the hood, doors, fenders, roof, trunk, and bumpers.
Hood: Covers the engine compartment
Doors: Provide access to the interior
Fenders: Located above the wheels
Roof: Covers the passenger compartment
Trunk: Provides storage space
Bumpers: Protect the front and rear of the car
- Q3. What type of paints used in four wheelers?
- Ans.
The type of paints used in four wheelers vary depending on the purpose and desired finish.
Automotive paints are typically classified into three types: solid, metallic, and pearl.
Solid paints are single-color paints that provide a glossy finish.
Metallic paints contain small metallic flakes that create a sparkling effect.
Pearl paints have a translucent appearance and contain ceramic crystals for a shimmering effect.
Other...
- Q4. There are three types of paints used in a car, 1k paint, 2k paint, 3k paint
- Ans.
1k, 2k, and 3k paints are used in cars.
1k paint is a single-component paint that dries quickly and is easy to apply.
2k paint is a two-component paint that requires a hardener to be added before application.
3k paint is a three-component paint that requires a hardener and a clear coat to be added before application.
The type of paint used depends on the desired finish and level of durability.
For example, 1k paint may be u...
- Q5. What is compulsary policy excess in a two wheeler?
- Ans.
Compulsory policy excess is the amount that the policyholder has to pay in case of a claim in a two-wheeler insurance policy.
It is a fixed amount that is pre-decided by the insurance company.
It is applicable for every claim made by the policyholder.
The policyholder has to pay this amount before the insurance company starts paying for the claim.
It is a way for the insurance company to reduce the number of small claims m...
- Q6. It is 100 rs.
Interview Preparation Tips
If any one is sounded good in technically it will help a good for fit in this industry.
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Anonymous
posted on 26 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Can you tell me about yourself?
- Ans.
I am a dedicated and friendly customer service associate with 5 years of experience in handling customer inquiries and resolving issues.
Experienced customer service associate
Skilled in handling customer inquiries and resolving issues
Friendly and dedicated
Strong communication skills
Proficient in using CRM software
- Q2. What is the NPS ?
- Ans.
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.
Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...
- Q3. How do you achieve excellence in customer service?
- Ans.
Achieving excellence in customer service involves listening to customers, being empathetic, resolving issues promptly, and going above and beyond to exceed expectations.
Listen actively to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Resolve issues promptly and efficiently to ensure customer satisfaction
Go above and beyond by offering personalized solutions ...
- Q4. What are the reasons that prompted you to switch jobs?
- Ans.
Seeking career growth and new challenges.
Desire for career advancement
Opportunity for professional development
Seeking new challenges and experiences
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Mahananda Maity
posted on 10 Aug 2024
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced Service Advisor with a passion for customer service and problem-solving.
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- Q2. Information about company
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Anonymous
posted on 22 Oct 2024
Selected
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(1 Question)
- Q1. They explained a stressful situation and asked how i would react.
I applied via Walk-in
(2 Questions)
- Q1. No reason for rejection
- Q2. Rejected by manager in Last round
Selected
I applied via LinkedIn and was interviewed in Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. What are your skills and what are your weakness?
- Q2. Skills - I can work on multiple project at same time. Weekness - I can not say no to help Or any assistance required
Selected
I applied via Campus Placement and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Give a self introduction for 2 minutes
- Q2. Why do you want to join this company?
Ukraine war and its impact on the economy
(3 Questions)
- Q1. Self introduction for 2 min
- Q2. Sell a paper pen to the HR
- Ans.
I would highlight the durability, eco-friendliness, and unique design of the paper pen to appeal to the HR's interest.
Emphasize the durability of the paper pen, mentioning how it can last longer than traditional pens.
Highlight the eco-friendly aspect of the paper pen, explaining how it is made from recycled materials.
Point out the unique design of the paper pen, showcasing its sleek and modern look.
Mention any addition...
- Q3. Why did u apply for this job role
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Anonymous
posted on 28 Jun 2022
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
The test was related with basic questions of English grammar, reasoning and typing skill test was included in it to check the speed. The timing to complete the test was 45 mins. I learnt lot many things from the test.
(3 Questions)
- Q1. I have one n one round with the manager.
- Q2. 1. What do you know about customer service? 2. Scenario based question 3. Why you want to join Guardian?
- Q3. 1. Why you want to leave your current job? 2. Family background, introduction
Interview Preparation Tips
- Reasoning
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- English grammar
All the best to all☺️
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posted on 12 Apr 2024
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Anonymous
posted on 7 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About myself , regarding experience,how familiar with operational work,
Interview Preparation Tips
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Tata AIG Service Engineer Reviews and Ratings
based on 1 review
Rating in categories
|
Channel Sales Manager
996
salaries
|  ₹2 L/yr - ₹8 L/yr |
|
Relationship Manager
883
salaries
| ₹2.2 L/yr - ₹7.5 L/yr |
|
Deputy Manager
471
salaries
| ₹2.3 L/yr - ₹8.6 L/yr |
|
Senior Manager
467
salaries
| ₹4.8 L/yr - ₹20 L/yr |
|
Manager
457
salaries
| ₹3.7 L/yr - ₹11 L/yr |
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