Service Technician

50+ Service Technician Interview Questions and Answers

Updated 12 Jul 2025
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4d ago

Q. Can you tell me something about 3-phase and single-phase power supplies?

Ans.

Three-phase supply consists of three alternating currents, while single-phase supply has only one alternating current.

  • Three-phase supply is commonly used in industrial and commercial settings.

  • Single-phase supply is typically used in residential applications.

  • Three-phase supply provides more power and is more efficient than single-phase supply.

  • Three-phase supply requires three conductors, while single-phase supply requires only two.

  • Examples of three-phase devices include motors...read more

2d ago

Q. If fuses are very economical, why do we use MCBs instead of fuses?

Ans.

MCBs are more reliable and safer than fuses.

  • MCBs can be reset and reused, while fuses need to be replaced after every trip

  • MCBs have a faster response time than fuses, which can prevent damage to equipment

  • MCBs have better overload protection than fuses

  • MCBs are more convenient to use as they do not require replacement every time they trip

  • MCBs are safer as they do not release harmful gases or debris when they trip

Service Technician Interview Questions and Answers for Freshers

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6d ago

Q. How many nuts are there in the alloy wheel of an Ola scooter?

Ans.

There are typically 5 nuts in the alloy wheel of an Ola scooter.

  • Most alloy wheels have 4-6 nuts for securing the wheel to the hub

  • Ola scooters commonly have 5 nuts in their alloy wheels

  • The nuts are used to securely fasten the wheel to the hub

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4d ago

Q. If a bike has trouble starting, what will you check first?

Ans.

The first thing to check when a bike has starting trouble is the battery.

  • Check the battery voltage and connections.

  • Ensure the battery is fully charged.

  • Inspect the battery terminals for corrosion or damage.

  • Test the battery with a multimeter to determine its health.

  • If necessary, replace the battery.

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Q. Popular network operating systems include all of the following EXCEPT:

Ans.

Network operating systems manage network resources; examples include Windows Server, Linux, and Novell NetWare.

  • Windows Server: A widely used OS for managing network resources in enterprise environments.

  • Linux: An open-source OS popular for servers and networking due to its flexibility and security.

  • Novell NetWare: An older network OS that was popular in the 1990s for file and print services.

Q. Difference between hardware and software Drivers How to test hardware components First step of troubleshooting process What is no power, no post, sata drive,SSD drive, HDD drives, RAM, ROM

Ans.

Difference between hardware and software, testing hardware components, troubleshooting process, and common computer components.

  • Hardware refers to physical components of a computer while software refers to programs and applications.

  • Drivers are software programs that allow hardware to communicate with the operating system.

  • Hardware components can be tested using diagnostic tools or by physically inspecting them.

  • The first step of the troubleshooting process is to identify the pro...read more

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Cummins India Ltd logo
On Site Service Technician - Level III 2-4 years
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On Site Service Technician - Level III 3-6 years
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Cummins India Ltd logo
On Site Service Technician - Level III 5-6 years
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3d ago

Q. When painting a plastic object on sheet metal, what are the potential long-term and short-term effects?

Ans.

Applying plastic object paint on sheet metal objects can have both short-term and long-term effects.

  • In the short term, the paint can provide a protective layer against corrosion and damage.

  • In the long term, the paint may start to peel or chip, exposing the sheet metal to potential rust and deterioration.

  • The paint may also affect the thermal conductivity of the sheet metal, potentially impacting its heat dissipation capabilities.

  • The choice of paint and its compatibility with t...read more

2d ago

Q. What is the difference between old and new fan regulators?

Ans.

New fan regulators are more energy-efficient and have additional features compared to old ones.

  • Old fan regulators use resistors to control the speed of the fan, while new ones use electronic circuits.

  • New fan regulators have additional features such as remote control, timer, and speed settings.

  • Old fan regulators are less energy-efficient and can cause the fan to make noise or vibrate.

  • New fan regulators are more reliable and have a longer lifespan compared to old ones.

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6d ago

Q. Why is the current rating not written on electrical appliances?

Ans.

Current rating is not written on electrical appliances to avoid confusion and liability.

  • Current rating may vary depending on the location and voltage of the appliance.

  • Manufacturers may not want to be liable for incorrect usage of the appliance.

  • Current rating can be found in the user manual or on the packaging.

  • Some appliances may have a range of current ratings depending on the mode of operation.

  • Regulations may not require current rating to be displayed on certain types of app...read more

4d ago

Q. Are you comfortable working with axle swing arms on the roadside?

Ans.

Yes, I am confident in working with axel swing arm on road side.

  • I have experience working with axel swing arms in previous roles

  • I am familiar with the necessary tools and techniques for handling axel swing arms

  • I am comfortable working on road side and can adapt to different environments

  • I prioritize safety protocols when working with heavy machinery

Q. How would you rectify a specific issue in an air conditioner?

Ans.

I would diagnose the issue, check for any faulty parts, and repair or replace them as necessary.

  • Diagnose the issue by checking the thermostat, air filter, and electrical connections.

  • Check for any faulty parts such as the compressor, fan motor, or refrigerant leaks.

  • Repair or replace the faulty parts as necessary.

  • Test the air conditioner to ensure it is functioning properly.

  • Provide recommendations to the customer on how to prevent future issues.

5d ago

Q. What is the battery voltage in an Ola scooter?

Ans.

The battery voltage in Ola scooter is typically around 48V.

  • The battery voltage in Ola scooters is usually around 48V.

  • The exact voltage may vary slightly depending on the specific model of the scooter.

  • It is important to check the battery voltage regularly to ensure optimal performance.

4d ago

Q. What type of chiller work have you done?

Ans.

As a service technician, I have to work on various types of chillers such as air-cooled, water-cooled, centrifugal, screw, and absorption chillers.

  • Performing routine maintenance and repairs on chillers

  • Diagnosing and troubleshooting issues with chillers

  • Replacing faulty parts and components

  • Performing leak detection and repair

  • Conducting performance tests and adjusting settings

  • Working with different types of refrigerants

  • Ensuring compliance with safety regulations and standards

  • Pro...read more

5d ago

Q. What is the MCU assembly process for an Ola scooter?

Ans.

The MCU (Motor Control Unit) is assembled to Ola scooters to control the motor and ensure efficient performance.

  • MCU controls the motor of the scooter

  • Ensures efficient performance

  • Regulates speed and power output

  • Monitors battery usage and charging

Q. What is your repair level and experience?

Ans.

I have 5 years of experience as a Service Technician with a repair level of advanced proficiency.

  • 5 years of experience in servicing various equipment and machinery

  • Advanced proficiency in diagnosing and repairing mechanical and electrical issues

  • Certified in handling specialized tools and equipment

  • Familiar with troubleshooting software and hardware problems

  • Experience in conducting preventive maintenance to prevent future breakdowns

6d ago

Q. What is an HMI in Ola scooter work?

Ans.

HMI in Ola scooter work stands for Human Machine Interface, which is the interface through which a user interacts with the scooter's systems.

  • HMI in Ola scooter work refers to the display screen and controls that allow the rider to interact with the scooter's functions.

  • It includes features like speedometer, battery level indicator, mode selection, and settings menu.

  • The HMI may also include touch screen capabilities for easier navigation and control.

  • The design and layout of the...read more

5d ago

Q. What is the function of the HMI in an Ola scooter?

Ans.

HMI work in Ola scooter involves designing and implementing the Human Machine Interface for the scooter's digital display and controls.

  • Designing the layout and functionality of the digital display on the scooter

  • Implementing touch screen capabilities for user interaction

  • Integrating features like navigation, music controls, and vehicle settings into the interface

  • Ensuring user-friendly and intuitive design for easy use while riding

  • Collaborating with software and hardware teams t...read more

Q. How many types of refrigeration gases are there?

Ans.

There are several types of refrigeration gases, including R-22, R-134a, R-404A, and R-410A.

  • Refrigeration gases are used in air conditioning and refrigeration systems to transfer heat.

  • Different types of refrigeration gases have different properties and are used for different applications.

  • Some common types of refrigeration gases include R-22, R-134a, R-404A, and R-410A.

  • R-22 is a hydrochlorofluorocarbon (HCFC) that is being phased out due to its impact on the ozone layer.

  • R-134a ...read more

Q. What are the operating parameters of those gases?

Ans.

The operating parameters of gases depend on their type and intended use.

  • Operating parameters include pressure, temperature, flow rate, and composition.

  • For example, medical gases like oxygen and nitrous oxide have specific purity requirements.

  • Industrial gases like nitrogen and argon may require high pressure and flow rates for certain applications.

  • The operating parameters must be carefully monitored and controlled to ensure safety and efficiency.

  • Different gases may have differ...read more

1d ago

Q. What is the meaning of fitter?

Ans.

A fitter is a skilled worker who assembles, installs, and repairs machinery and equipment.

  • A fitter is responsible for assembling and installing machinery and equipment according to specifications.

  • They may also be involved in repairing and maintaining machinery.

  • Fitters use various tools and techniques to ensure proper fit and functionality.

  • Examples of fitters include HVAC technicians, automotive mechanics, and industrial machinery installers.

Q. What is the working principle of an engine?

Ans.

An engine converts fuel into mechanical energy through combustion, driving pistons and producing motion.

  • Engines operate on the principle of converting chemical energy from fuel into mechanical energy.

  • Internal combustion engines use a cycle of intake, compression, power, and exhaust.

  • Examples include gasoline engines in cars and diesel engines in trucks.

  • The four-stroke cycle is common, involving intake, compression, power stroke, and exhaust.

  • Electric engines convert electrical ...read more

Q. What type of air conditioners do you work on?

Ans.

I work on various types of air conditioners including split, window, central, and portable units.

  • I have experience working on split air conditioners that have an indoor and outdoor unit connected by pipes.

  • I also work on window air conditioners that are installed in a window frame.

  • Central air conditioners are another type I work on that cool an entire building through a duct system.

  • Portable air conditioners are also in my expertise, which can be moved from room to room.

5d ago

Q. Can we use a UPS in place of an inverter?

Ans.

No, UPS and inverter are not interchangeable.

  • UPS is designed to provide backup power for a short duration, while an inverter is designed to provide continuous power.

  • UPS typically has a built-in battery, while an inverter requires an external battery.

  • UPS is commonly used for computers and other electronic devices, while inverters are used for larger appliances like refrigerators and air conditioners.

4d ago

Q. Do you know how to repair machines?

Ans.

Yes, I have experience and knowledge in repairing machines.

  • I have a strong understanding of machine components and their functions.

  • I am skilled in diagnosing and troubleshooting machine issues.

  • I have experience in repairing various types of machines, such as HVAC systems, printers, or industrial equipment.

  • I am familiar with using tools and equipment required for machine repairs.

  • I am knowledgeable in reading technical manuals and schematics to guide me in the repair process.

Q. What is ic engine and ec engine

Ans.

IC engine stands for Internal Combustion engine and EC engine stands for Electric Combustion engine.

  • IC engine is a type of engine that uses fuel combustion to generate power.

  • EC engine is a type of engine that uses electricity to generate power.

  • IC engines are commonly used in automobiles, motorcycles, and small aircraft.

  • EC engines are commonly used in electric vehicles and hybrid vehicles.

  • IC engines require fuel to operate, while EC engines require a source of electricity.

  • IC e...read more

Q. How do you troubleshoot an engine with low power?

Ans.

I would start by checking the air filter, fuel filter, and spark plugs. Then move on to checking the fuel pressure and compression.

  • Check air filter

  • Check fuel filter

  • Check spark plugs

  • Check fuel pressure

  • Check compression

Q. What is a pressure compensator valve?

Ans.

A pressure compensator valve is a type of valve that maintains a constant pressure in a hydraulic system.

  • It is used in hydraulic systems to maintain a constant pressure despite changes in flow rate or load.

  • It works by adjusting the flow of fluid through the valve to maintain a set pressure.

  • Examples include relief valves, flow control valves, and pressure reducing valves.

  • It is important for ensuring the proper functioning and safety of hydraulic systems.

1d ago

Q. What is the function of a capacitor?

Ans.

A capacitor stores electrical energy and releases it when needed.

  • Capacitors are used in electronic circuits to filter out noise and stabilize voltage.

  • They can also be used to store energy in flash cameras and defibrillators.

  • Capacitors come in different types and sizes, with varying capacitance and voltage ratings.

  • They are made of two conductive plates separated by a dielectric material.

  • The capacitance of a capacitor depends on the surface area of the plates and the distance b...read more

Q. What is the full form of BGA?

Ans.

BGA stands for Ball Grid Array, a type of surface-mount packaging used for integrated circuits.

  • BGA stands for Ball Grid Array

  • It is a type of surface-mount packaging used for integrated circuits

  • BGA packages have solder balls arranged in a grid pattern on the underside of the package

5d ago

Q. What are relays and contactors?

Ans.

Relay and contactor are electrical switches that control the flow of electricity in a circuit.

  • Relays are used to switch smaller currents in a circuit, while contactors are used to switch larger currents.

  • Relays are often used in control circuits to turn on or off devices, while contactors are used in power circuits to control motors and other high-power loads.

  • Both relay and contactor have an electromagnetic coil that, when energized, pulls in a set of contacts to make or break...read more

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