Sykes Business Services Of India Team Manager Interview Questions and Answers for Experienced

Experienced team manager with a proven track record of leading successful teams to achieve goals and exceed expectations.

• Led a team of 15 sales representatives to exceed quarterly targets by 20%

• Implemented new training program resulting in 30% increase in employee productivity

• Strong communication and problem-solving skills

• Ability to motivate and inspire team members to reach their full potential

Conflict management between employees requires active listening, empathy, and effective communication.

• Encourage open communication to address issues early on

• Listen to both sides of the conflict without taking sides

• Find common ground and work towards a mutually beneficial solution

• Provide training on conflict resolution techniques

• Follow up to ensure the resolution is effective

Cyber security practices are crucial for protecting sensitive information and preventing cyber attacks.

• Regularly updating software and security systems

• Implementing strong passwords and multi-factor authentication

• Conducting regular security audits and risk assessments

• Providing employee training on cyber security best practices

• Backing up important data regularly

• Monitoring network activity for suspicious behavior