Concentrix Corporation Team Manager Interview Questions and Answers

Q1. Previous team management experience?
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Q2. How to handle a low performing team member?
Ans. Perform periodic review. Increase review of work to 100%. Share continue feedback.
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Q1. Tell me about your self?
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Q2. They check communication.
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Basic Calculations based on logic, reasoning.

Q1. Operations Management takes on behavioural interview.
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Q2. They are checking whether you will able to work in night shift.
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Q1. What is your previous job profile?
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Q2. What's do you konw about excel ?
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Q3. What do you know about communication with banking customers ?
Ans. 
Communication with banking customers involves effective listening, clear messaging, and building trust.
• Active listening to understand customer needs and concerns

• Using clear and concise language to explain banking products and services

• Building trust through transparency and follow-up

• Providing personalized solutions to meet customer needs

• Handling complaints and resolving issues promptly and professionally
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Q1. Job profile was explained partly.
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Q2. Expected ctc was discussed, virtual round.
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My previous job profiles and experiences were discussed.

Q1. Tell me about yourself
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Q1. Checked about current roles and few scenario based questions
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Q2. How do handle conflict management How do take one on one
Ans. 
I handle conflict management by addressing issues directly and promoting open communication.
• Address conflicts promptly and directly

• Encourage open communication between parties involved

• Listen actively to understand all perspectives

• Seek common ground and work towards a mutually beneficial solution

• Follow up to ensure resolution and prevent future conflicts
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Q1. Waste company pls don't go
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Q2. What is your name
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Q1. What is your previous job
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Q1. Profile briefing
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Q2. Work experience
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Q1. Profile briefing
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Q2. Work experience and why should thy hire us
Ans. 
I have over 5 years of experience in team management and have consistently delivered results. You should hire me because of my proven track record of leading successful teams.
• I have successfully managed a team of 15 individuals in my previous role, leading them to exceed quarterly targets by 20%

• I have strong communication and interpersonal skills, which have helped me effectively resolve conflicts within the team and i...read more
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