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Swiggy Chat Support Executive Interview Questions and Answers

Updated 1 Nov 2023

Swiggy Chat Support Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Description of work.

Round 3 - Assignment 

MCQ and filling blanks on English grammar and email writing.

Round 4 - HR 

(6 Questions)

  • Q1. Describe yourself
  • Q2. Why do you want to work
  • Q3. Details of personal information and qualifications
  • Q4. Are you willing to work on flexible shift
  • Q5. Salary expectation and questions on it
  • Q6. Availability for training
  • Ans. 

    I am available for training full-time during weekdays and can adjust my schedule if needed.

    • Available for training full-time during weekdays

    • Can adjust schedule if needed

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Swiggy Chat Support Executive interview:
  • Soft Skills
  • Communication Skills
  • customer support
  • Customer Satisfaction
  • Time Management
  • Salary Negotiation
Interview preparation tips for other job seekers - Got the job through walk in from a job consultancy. Reach out to genuine local consultancy services to ask on the job vacancy details and salary. I recommend that it is good for improving some soft skills and for immediate money. Good for long term too.

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  Why English should be business language?
  • Ans. 

    English should be the business language due to its global reach and effectiveness in communication.

    • English is the most widely spoken language in the world, making it a common medium for international business communication.

    • English is the language of technology, science, and commerce, enabling seamless collaboration and exchange of ideas.

    • Using English as the business language ensures a level playing field for all partic...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive not create hesitation.

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself . Why you wants to work ? Role play activity . Situational test and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself , be confident . Don't get panic .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Work  process 

(2 Questions)

  • Q1. 5s must be follow
  • Q2. Always in discipline at operational work
Round 3 - Group Discussion 

All operational floor discussion

Round 4 - Group Discussion 

Floor handling, management, all inventory

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was very easy, asked only outbound and inbound process and also all operational floor management
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the full form of RTO
  • Ans. 

    RTO stands for Regional Transport Office.

    • RTO is a government organization responsible for vehicle registration and driver licensing.

    • Each state in India has its own RTO.

    • Examples include MH RTO for Maharashtra and KA RTO for Karnataka.

  • Answered by AI
  • Q2. What is the full form of SRN
  • Ans. 

    SRN stands for Student Reference Number.

    • SRN is a unique identification number assigned to students in educational institutions.

    • It is used for tracking student records, enrollment, and academic progress.

    • For example, in a university, each student is assigned a SRN for identification purposes.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Discussion Anything with related point

Round 3 - Assignment 

After taken the interview will created assement

Round 4 - One-on-one 

(1 Question)

  • Q1. Anythink ask to work related
Round 5 - Technical 

(1 Question)

  • Q1. Need to preffer for joining
Round 6 - HR 

(1 Question)

  • Q1. HR need to clarification about experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing is failure to part of carredr if you are know anything can eligible for multiple task

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself . Why you wants to work ? Role play activity . Situational test and many more

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself , be confident . Don't get panic .

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical domain related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and if you are nervous tell the manager and he’ll bring you into your comfort zone
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Assignment 

Basic grammar and aptitude assessment.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Can you provide an introduction to your work experience?
  • Q2. How do you develop a strategy for managing regular defaulters?
  • Q3. What factors influence the efficiency of a standard operating procedure (SOP)?
  • Q4. How do you monitor key performance indicators (KPIs)?
  • Q5. What strategies do you employ to manage attrition and shrinkage within your team?

Swiggy Interview FAQs

How many rounds are there in Swiggy Chat Support Executive interview?
Swiggy interview process usually has 4 rounds. The most common rounds in the Swiggy interview process are Resume Shortlist, Group Discussion and Assignment.
What are the top questions asked in Swiggy Chat Support Executive interview?

Some of the top questions asked at the Swiggy Chat Support Executive interview -

  1. Why English should be business languag...read more
  2. Availability for train...read more

Tell us how to improve this page.

Swiggy Chat Support Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Swiggy Chat Support Executive Salary
based on 25 salaries
₹1.8 L/yr - ₹3.8 L/yr
18% less than the average Chat Support Executive Salary in India
View more details

Swiggy Chat Support Executive Reviews and Ratings

based on 4 reviews

3.9/5

Rating in categories

3.9

Skill development

3.5

Work-life balance

3.5

Salary

4.2

Job security

4.2

Company culture

3.9

Promotions

3.5

Work satisfaction

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