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Startologic Technologies Customer Service Associate Interview Questions and Answers

Updated 5 Jun 2024

1 interview found

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Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

I applied via Campus Placement

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How do you introduce yourself?
  • Q2. What brings you in here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and confident. Don't be hasty in answering questions take a sec or two to structure your answer. Make eye contact with the interviewer. Avoid uhs and ums.
Don't look up and down or side ways when don't know the answer rather say " Sorry i don't know the answer ".
There many more tips like, the way you enter the room, the way you sit on the chair everything.
How you dress is also essential. Jo dikhta hai wohi bikta hai so look presentable.
Wear proper formals. Usually white shirt and black pant are preferred.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

2

Technical Round (5 Questions)

  • Q1. What is your understanding of emotional intelligence?
  • Q2. What is the role of technical customer service?
  • Q3. What is the difference between customer service and technical support?
  • Q4. What are technical skills in customer service?
  • Q5. What is customer satisfaction?

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Associate interview:
  • medical coding
  • MATLAB
  • Database Administration
Interview preparation tips for other job seekers - Please give this a try, and you will gain valuable experience regarding interviews.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
5
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

Versant Pearson test

2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Accenture
  • Q3. What does customer service means to you
  • Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is the sallary
  • Q2. Freelancers language
  • Q3. What is you job time
  • Q4. What is the training
  • Q5. Local language allow or not
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Jun 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Are you ready to work in shifts?
2

One-on-one Round (2 Questions)

  • Q1. Tell me about ur city in hindi.
  • Q2. What is customer service, empathy?
3

Assignment Round

Amcat test ..In this test versant test is there, logical reasoning

4

Versant round and mock call Round (1 Question)

  • Q1. Pitch to customer who comes to you for refund issue.
Interview experience
5
Excellent
Difficulty level
Easy
Duration
-
Result
Selected Selected

I applied via Walk-in

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What is phone Banking?
  • Q2. Tell me about your city and what is most famous in your city?
  • Q3. Tell me about yourself?
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Normal myself questions
2

Technical Round (2 Questions)

  • Q1. Normal technical round
  • Q2. Computer round to check typing speed and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key afterall

Customer Service Associate Interview Questions

TCS user image Soumya Chatterjee

posted on 9 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself and the relevant experience?
  • Q2. What skills do you have for us to enhance the productivity of the project?
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

Aptitude Test Round

General Questions regarding your experience in customer support

Startologic Technologies Interview FAQs

How many rounds are there in Startologic Technologies Customer Service Associate interview?
Startologic Technologies interview process usually has 1 rounds. The most common rounds in the Startologic Technologies interview process are One-on-one Round.

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