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TCS Customer Service Associate Interview Questions and Answers for Freshers
Updated
9 Jul 2024
1 interview found
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Popular
Soumya Chatterjee
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself and the relevant experience? Add Answer
- Q2. What skills do you have for us to enhance the productivity of the project? Add Answer
Interview questions from similar companies
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I was interviewed in Oct 2024.
2 Interview Rounds
1
Aptitude Test Round
Versant Pearson test
2
HR Round (4 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why do you want to join Accenture View Answers (1)
- Q3. What does customer service means to you View Answers (1)
- Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..
I applied via Naukri.com and was interviewed in Nov 2021.
5 Interview Rounds
Interview Questions
- Q1. Tell me about your self
Add Answer
- Q2. What do you know about wipro
View Answers (2)
- Q3. Why should we hire a fresher
Add Answer
- Q4. Speek for 1 min "change of education pattern due to COVID"
View Answers (4)
Interview Preparation Tips
Interview preparation tips for other job seekers - No worries you will pass the interview without any tensions just be confident
I applied via Naukri.com and was interviewed in Aug 2021.
5 Interview Rounds
Interview Questions
- Q1. They started with my self introduction
View Answers (1)
- Q2. They asked like why do you want to work in bpo
View Answers (1)
- Q3. They gave 2 real time senarios and asked about my reaction
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared and don't panic. Before the interview practice rehearsals and improve communication
I applied via Company Website and was interviewed in Apr 2021.
1 Interview Round
Interview Questions
- Q1. I am a fresher have to need a jobs
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - thank you are the interview
I applied via Alchemy and was interviewed before Jan 2021.
1 Interview Round
Interview Questions
- Q1. Self introduce
View Answers (1)
- Q2. What ur hobbies
Add Answer
- Q3. Are u ok with any shift
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - All tell yes for everything never say . And give the interview in quite place
I applied via Recruitment Consultant and was interviewed in Sep 2020.
1 Interview Round
Interview Questions
- Q1. Tell me about ur self
Add Answer
- Q2. Tell me about the bpo
View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - keep clam and answer smartly
I applied via Naukri.com and was interviewed in Oct 2021.
5 Interview Rounds
Interview Questions
- Q1. They asked about my life and ambition, qualifications and purpose for joining
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just keep it simple guys did it with your 💯% efforts
I applied via Recruitment Consulltant and was interviewed before Sep 2021.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. They would ask you about the reason for choosing this job Add Answer
2
Group Discussion Round
They would ask you about trick question
Interview Preparation Tips
Interview preparation tips for other job seekers - It is quite easy to crack the interview if you be confident enough it will really a cake walk
TCS Interview FAQs
How many rounds are there in TCS Customer Service Associate interview for freshers?
TCS interview process for freshers usually has 1 rounds. The most common rounds in the TCS interview process for freshers are One-on-one Round.
How to prepare for TCS Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Communication Skills, International Voice Process, MS Office, Customer Service and International Voice.
What are the top questions asked in TCS Customer Service Associate interview for freshers?
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