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Startek Customer Support Executive Interview Questions, Process, and Tips
Top Startek Customer Support Executive Interview Questions and Answers
- Q1. How would you assist a customer who is facing a problem?
- Q2. What mean by customer support?
- Q3. Introduction; What is customer support.
Startek Customer Support Executive Interview Experiences
32 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 4 interview rounds.
(1 Question)
- Q1. Introduce yourself, hobbies
(1 Question)
- Q1. What is Customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing live chat support
(1 Question)
- Q1. Best experience and worst experience
- Ans.
Best experience: Resolving a complex issue and receiving positive feedback. Worst experience: Dealing with an angry and abusive customer.
Best experience: Successfully troubleshooting a software bug and receiving appreciation from the customer.
Worst experience: Handling a customer who was extremely upset and verbally abusive.
Best experience: Assisting a customer in finding a solution to a long-standing problem, resultin...
Interview Preparation Tips
Join ASAP if thinking
I applied via Naukri.com
(2 Questions)
- Q1. Tell me about yourself?
- Ans. Just tell them your short introduction like name, study, city, etc and then add some experience if you have and then add some point why are you want to join customer support executive profile and also add your skills as well which is necessary for this profile.
- Q2. What do you know about customer support executive?
(1 Question)
- Q1. Typing test and also versat test
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Give your views on women empowerment
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Your convincing skills
Interview Preparation Tips
Startek interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction; What is customer support.
- Ans.
Customer support is a service provided to customers before, during, and after a purchase to ensure their satisfaction and resolve any issues.
Customer support involves assisting customers with inquiries, troubleshooting, and providing solutions to problems.
It includes responding to customer complaints, feedback, and requests for assistance.
Customer support can be provided through various channels such as phone, email, l...
- Q2. How to deal with angry customer. 2minutes about your city or favourite destination or Child labour. Women empowerment
- Q3. General questions about yourself
Interview Preparation Tips
(1 Question)
- Q1. My experience and communication skills
Interview Preparation Tips
Customer Support Executive Jobs at Startek
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
(1 Question)
- Q1. About yourself, Speak up on any Topic for 2 minutes
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. 1. Most important Introduction. 2. Then skills that you are good in must include communication skill, typing, and perfection in English is required. they give you two topics during interview and you have...
- Q2. They give you two topics during interview and you have to speak for 2 to 3 mins. And also a small versant test which is so easy not to worry about.
Interview Preparation Tips
- Typing Speed
- Communication Skills
- Spoken English
I applied via Referral and was interviewed in May 2021. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What's your hobby
- Q2. Sleeping I give priority because if I work for 10 hours continuosly and I take one nap for 15 min I wake up and start work in more enthusiastic way .
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduce yourself
- Q2. reason why did left previous company
- Q3. Why are you looking for a job in customer service
Interview Preparation Tips
Top trending discussions
Startek Interview FAQs
The duration of Startek Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Startek Interviews By Designations
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Interview Questions for Popular Designations
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Startek Customer Support Executive Interview Process
based on 35 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Support Executive Interview Questions from Similar Companies
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Startek Customer Support Executive Reviews and Ratings
based on 362 reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹1 L/yr - ₹5.3 L/yr |
|
Customer Care Executive
1.6k
salaries
| ₹0.5 L/yr - ₹4.5 L/yr |
|
Operations Executive
1.6k
salaries
| ₹0.7 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
1.1k
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Support Executive
1k
salaries
| ₹1 L/yr - ₹5 L/yr |
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