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Startek Customer Support Executive Interview Questions, Process, and Tips

Updated 18 Feb 2025

Top Startek Customer Support Executive Interview Questions and Answers

Startek Customer Support Executive Interview Experiences

28 interviews found

Round 1 - One-on-one 

(1 Question)

  • Q1. My experience and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - The best company I've worked for the environment is friendly and really easy with my work to handle with
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction; What is customer support.
  • Ans. 

    Customer support is a service provided to customers before, during, and after a purchase to ensure their satisfaction and resolve any issues.

    • Customer support involves assisting customers with inquiries, troubleshooting, and providing solutions to problems.

    • It includes responding to customer complaints, feedback, and requests for assistance.

    • Customer support can be provided through various channels such as phone, email, l...

  • Answered by AI
  • Q2. How to deal with angry customer. 2minutes about your city or favourite destination or Child labour. Women empowerment
  • Q3. General questions about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and listen carefully and give answers without any hesitation

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself, Speak up on any Topic for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while you are on call with the HR
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Most important Introduction. 2. Then skills that you are good in must include communication skill, typing, and perfection in English is required. they give you two topics during interview and you have...
  • Q2. They give you two topics during interview and you have to speak for 2 to 3 mins. And also a small versant test which is so easy not to worry about.

Interview Preparation Tips

Topics to prepare for Startek Customer Support Executive interview:
  • Typing Speed
  • Communication Skills
  • Spoken English
Interview preparation tips for other job seekers - Just be fluent in English, be confident and make your communication skill as perfect as you can

Startek interview questions for designations

 Customer Support Associate

 (4)

 Customer Support Specialist

 (1)

 Customer Support Executive Administrator

 (1)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (1)

 Global Customer Support

 (1)

 Customer Executive

 (3)

 Customer Care Executive

 (41)

I applied via Referral and was interviewed in May 2021. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What's your hobby
  • Q2. Sleeping I give priority because if I work for 10 hours continuosly and I take one nap for 15 min I wake up and start work in more enthusiastic way .

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident in Interview.Because interviewers always check our communication skills and communication skills are very important in any feild.So be confident and use word handsomely so that it impress interviewer more.

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself
  • Q2.  reason why did left previous company
  • Q3. Why are you looking for a job in customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, I would recommend if you are a experience employee you must negotiate the salary always

Customer Support Executive Jobs at Startek

View all

Interview Questionnaire 

2 Questions

  • Q1. Very generic, about yourself and where you have worked before.
  • Q2. Be simple and do not tell about your family. Instead, tell them the skills you have like Ms excel, typing, English speaking writing etc. Also, do not tell them that you plan to study further if you do. Alt...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself with politely and give an best impression with saying how are you
  • Ans. 

    Hii good afternoon how are you doing today

  • Answered Anonymously
  • Q2. About bangalore city and last experience
  • Q3. Handling the situation of rude customer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers this is the best company to work and earn salary

Startek Interview FAQs

How many rounds are there in Startek Customer Support Executive interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Domestic BPO, customer support, bpo, voice process and Customer Service.
What are the top questions asked in Startek Customer Support Executive interview?

Some of the top questions asked at the Startek Customer Support Executive interview -

  1. How would you assist a customer who is facing a probl...read more
  2. What mean by customer suppo...read more
  3. Introduction; What is customer suppo...read more
How long is the Startek Customer Support Executive interview process?

The duration of Startek Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Startek Customer Support Executive Interview Process

based on 31 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more
Startek Customer Support Executive Salary
based on 995 salaries
₹0.8 L/yr - ₹4.8 L/yr
13% less than the average Customer Support Executive Salary in India
View more details

Startek Customer Support Executive Reviews and Ratings

based on 349 reviews

2.8/5

Rating in categories

2.8

Skill development

2.6

Work-life balance

2.7

Salary

2.5

Job security

2.6

Company culture

2.2

Promotions

2.6

Work satisfaction

Explore 349 Reviews and Ratings
Customer Support Executive

Bhopal

0-5 Yrs

₹ 1.75-2.25 LPA

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