Startek Customer Support Executive Interview Questions, Process, and Tips

Q1. The HR interview includes Questions such as about your previous job roles, core skills , Qualifications, Weakness and Salary Expectations 1 - Tell me something about yourself 2- Why do you want this Job?...read more
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Q2. Tell me something about yourself
Ans. 
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
• I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.

• I am a quick learner and can adapt to new situations easily.

• I am a team player and enjoy collaborating with colleagues to achieve common goals.

• I am proficient in using various customer support tools...read more
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Q3. Why do u want this job?
Ans. 
I am passionate about helping people and providing excellent customer service.
• I enjoy interacting with people and solving their problems.

• I have previous experience in customer service and have received positive feedback from customers.

• I am excited about the opportunity to work for a company with a strong reputation for customer satisfaction.

• I am eager to learn and grow in this role, and to contribute to the success of
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Q4. Why are you leaving your current company??
Ans. 
Looking for better growth opportunities and a more challenging role.
• Current company does not offer opportunities for growth and development.

• Seeking a more challenging role to enhance skills and gain experience.

• Interested in exploring new industries and expanding knowledge.

• No issues with current company, just looking for a change to further career goals.
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Q5. Describe a time you dealt with a difficult colleague and how did you resolve it?
Ans. 
I once had a colleague who was constantly negative and uncooperative. I addressed the issue by having a one-on-one conversation with them.
• I approached the colleague privately and calmly expressed my concerns about their behavior

• I listened to their perspective and tried to understand their reasons for acting that way

• I suggested finding a compromise and working together to improve our communication and collaboration

• We ag...read more
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Q6. Where do you see yourself in five years?
Ans. 
In five years, I see myself as a senior customer support executive, leading a team of professionals and contributing to the growth of the company.
• I plan to develop my skills and knowledge in customer support and management.

• I aim to take on more responsibilities and lead a team of customer support executives.

• I want to contribute to the growth of the company by providing excellent customer service and implementing new st...read more
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Q1. Simple screening interview
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Q2. Simple screening interview in zomato
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Q3. Family background, and why you want this job
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Q1. Normal questions were asked.
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This round includes multiple tests such as typing, versant test etc

Q1. This round was conducted by AM.
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Q1. Tell me about yourself
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Q2. Why are you looking for work from home job
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Q1. Tell me about yourself and your experiences
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Q2. Multiple cross questions and simple questions that are usually asked
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