Spencer's Retail Interview Questions, Process, and Tips

Yes, I have worked in Databricks for data engineering projects.

• I have experience using Databricks for data processing and analysis.

• I have utilized Databricks for building and optimizing data pipelines.

• I have worked with Databricks notebooks for coding and collaboration.

• I have used Databricks clusters for scalable data processing.

• I have integrated Databricks with other tools like Apache Spark for big data processing.

Customers may get angry due to various reasons such as long wait times, incorrect pricing, or poor customer service.

• Long wait times at checkout

• Incorrect pricing or scanning errors

• Poor customer service or rude behavior from staff

• Out of stock items or unmet expectations

• Issues with returns or refunds

Some items that customers are not currently offered in the point of sale system.

• Gift cards for other retailers

• Customized loyalty programs

• Digital receipts

• Product recommendations based on past purchases

If a customer's payment is made through card and they do not come to collect it, I would follow the store's policy for handling unclaimed items.

• Check the store's policy on handling unclaimed items paid for by card

• Attempt to contact the customer using the contact information provided during the transaction

• Hold onto the item for a specified period of time before taking further action, such as returning the payment or don

Remove expired goods from shelves, mark down prices if necessary, and dispose of properly.

• Immediately remove expired goods from shelves to prevent customers from purchasing them

• Check if there is a policy in place for marking down prices on expired goods

• Dispose of expired goods properly according to store guidelines

• Communicate with management about the situation and any necessary actions

I would discreetly observe the individual to gather evidence, then report the incident to a manager for further action.

• Observe the individual discreetly to gather evidence

• Report the incident to a manager immediately

• Do not confront the individual directly

I would politely ask the customer for the reason for the return, check the store's return policy, and process the return accordingly.

• Politely ask the customer for the reason for the return

• Check the store's return policy to ensure the item is eligible for return

• Process the return by following the store's procedures

• Offer an exchange or refund based on the store's policy

I would efficiently serve each customer in line while maintaining a positive attitude and ensuring accuracy in transactions.

• Acknowledge the line and assure customers that you will assist them shortly

• Work quickly and efficiently to process transactions

• Maintain a positive and friendly attitude towards customers

• Call for backup if the line is too long or if there are complex transactions to handle

I would remain calm, listen to their concerns, and try to find a solution to address their issue.

• Remain calm and composed

• Listen actively to the customer's concerns

• Apologize for any inconvenience caused

• Offer a solution or escalate to a manager if necessary