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Spencer's Retail Store Manager Interview Questions and Answers

Updated 19 Oct 2024

Spencer's Retail Store Manager Interview Experiences

2 interviews found

Store Manager Interview Questions & Answers

user image Anonymous

posted on 23 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your last working
  • Q2. About your experience

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Hi sir my name is pulugu lakshmi sailaja I am from Vijayawada My negative please annavaram est godavari district I completed B.A Present iam working now reliance smart My career started in 2013 in more sup...
  • Q2. Total 10 years ago .any requirement please contact my number XXXXX My skills development I think the job should change

Interview Preparation Tips

Interview preparation tips for other job seekers - Please forward my resume , Vijayawada any location ok

Store Manager Interview Questions Asked at Other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, ... read more
Q2. How to handle customer complaint and customer service improvement ... read more
Q3. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
asked in DMart
Q4. What is the definition of non moving inventory?
Q5. How to maintain p&l with positive numbers

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning, writing and communication

Round 2 - One-on-one 

(4 Questions)

  • Q1. What is the job role of store manager in Max and how you start your day
  • Ans. 

    The job role of a store manager at Max involves overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales.

    • Opening the store and conducting a walk-through to ensure everything is in order

    • Reviewing sales targets and performance metrics

    • Assigning tasks to staff members and providing guidance as needed

    • Handling customer complaints and resolving issues

    • Managing inventory levels and placing ...

  • Answered by AI
  • Q2. How to drive sale
  • Ans. 

    To drive sales, focus on customer service, product knowledge, merchandising, promotions, and staff training.

    • Provide excellent customer service to build loyalty and repeat business.

    • Ensure staff have thorough product knowledge to assist customers effectively.

    • Implement attractive merchandising displays to draw in customers.

    • Run promotions and sales to incentivize purchases.

    • Regularly train and motivate staff to maximize sal

  • Answered by AI
  • Q3. How you improvement VM in store
  • Ans. 

    Improving visual merchandising in store involves strategic placement of products and displays to enhance the overall shopping experience.

    • Regularly update window displays to attract customers

    • Ensure products are well-organized and easy to find

    • Utilize signage and lighting effectively to highlight key products

    • Train staff on maintaining visual standards

    • Monitor customer feedback and adjust displays accordingly

  • Answered by AI
  • Q4. How you handle attrition
  • Ans. 

    I handle attrition by focusing on employee engagement, career development, and creating a positive work environment.

    • Regularly communicate with employees to understand their needs and concerns

    • Provide opportunities for career growth and development

    • Create a positive work culture through team-building activities and recognition programs

    • Conduct exit interviews to gather feedback and identify areas for improvement

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. General introduction about you
  • Q2. Current work organisation
  • Q3. Total Work Experience
  • Q4. Current & Expected CTC
  • Q5. Reason for job change
Round 2 - One-on-one 

(10 Questions)

  • Q1. Introduce to your self
  • Q2. Tell about your work experience
  • Q3. Reason for job change
  • Ans. 

    Seeking new challenges and growth opportunities in a larger retail environment.

    • Desire for career advancement

    • Seeking new challenges

    • Interested in larger retail environment

    • Looking for growth opportunities

  • Answered by AI
  • Q4. How do you start your day at store
  • Q5. EBITDA/Profit & Loss report working
  • Q6. Reason for shrinkage & action plan for control
  • Ans. 

    Shrinkage can be caused by theft, errors in inventory management, or administrative mistakes. Implementing strict inventory controls, training staff on loss prevention, and conducting regular audits can help control shrinkage.

    • Identify the root causes of shrinkage, such as theft by employees or customers, errors in receiving or recording inventory, or administrative mistakes

    • Implement strict inventory controls, such as r...

  • Answered by AI
  • Q7. Product knowledge
  • Q8. KPI knowledge is mandatory
  • Q9. Software knowledge is mandatory like SAP, MS OFFICE
  • Q10. Do you have any questions?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the things in mind & don't use any othe equipment during interview time, Listen carefully before react, Follow the grooming standards, Don't hesitate to answer, Speek less & stay confident & positive
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basics about yourself and job experience
  • Q2. Roles and responsibilities
Round 2 - One-on-one 

(2 Questions)

  • Q1. Situation based questions with examples
  • Q2. Expectations and relocating confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear about your thoughts and clarify all questions running in your mind as this would be only opportunity you would get to ask something and get a clear picture.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Store SOP MPM KRA & KPI

Round 2 - Case Study 

Critical store condition

Round 3 - HR 

(4 Questions)

  • Q1. Transfer other location
  • Q2. Salary increment
  • Q3. Minimum 2 years work transfer location
  • Q4. Store attrition
Round 4 - One-on-one 

(2 Questions)

  • Q1. Store Ebitda % positive negitive
  • Q2. Display MPM & nearest compitition

Interview Preparation Tips

Interview preparation tips for other job seekers - I just want to say maximum focus company values..
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. My profile releted
  • Q2. Salary slip documents company proofs
  • Q3. RM ya cluster ko invite krenge interview lene ka
  • Ans. 

    Ex.raju ranjan kumar as a department manager in reliance trends Daudnagar.

  • Answered Anonymously
  • Q4. Then RM ya cluster interview lenge
  • Q5. To agar confirm hoga to
  • Q6. Joining ka prakriya hoga
  • Q7. Join hone pr hame
  • Q8. Time milega aapko
  • Q9. Is date ko join krna hai

Interview Preparation Tips

Topics to prepare for Trent Store Manager interview:
  • Staff Training
  • KPI Analysis
  • Daily targets
  • Stock Replenishment
  • Customer Service
  • Floor Management
  • Cash Management
  • Data Conversion
  • ATS
  • Stores Maintenance
  • Business Development
Interview preparation tips for other job seekers - 1).KRA.key response area hame kaise store ka sop and apne senior person ki bat ko mante hue work karna hai.
2.)KPI.key performance indicator ise ham apna store ko all parameters ko nap tol kr sakten hain jise.hamko 1.ATS. conversion.ipcm.spsf.asp. ko jankari milti hai ki hamare store kis condition me hai growth 📈💹 kr raha hai ki degrowth me hamre store ka ebita ya marging kya hai.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About My self and work experience
Round 3 - Exam Test where i need to answer 

(1 Question)

  • Q1. KPI AND KRA Personal GROOMING
Round 4 - Group Discussion 

Situation if some thing mishappen in store what will i do

Round 5 - Behavioral 

(1 Question)

  • Q1. Visual merchandising and fashion related
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Store Manager Interview Questions & Answers

Titan Company user image Kushal Kumar Mishra

posted on 28 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How to increase store walking
  • Ans. 

    Increasing store walking can be achieved through strategic layout, promotions, and customer engagement.

    • Optimize store layout to encourage exploration and movement throughout the store

    • Implement eye-catching promotions and displays to attract customers to different areas of the store

    • Train staff to engage with customers and provide personalized recommendations to encourage browsing

  • Answered by AI

Spencer's Retail Interview FAQs

How many rounds are there in Spencer's Retail Store Manager interview?
Spencer's Retail interview process usually has 2 rounds. The most common rounds in the Spencer's Retail interview process are Resume Shortlist, Technical and HR.
How to prepare for Spencer's Retail Store Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Spencer's Retail. The most common topics and skills that interviewers at Spencer's Retail expect are Store Operations, Store Management, Retail Management, Customer Handling and Inventory Management.
What are the top questions asked in Spencer's Retail Store Manager interview?

Some of the top questions asked at the Spencer's Retail Store Manager interview -

  1. Hi sir my name is pulugu lakshmi sailaja I am from Vijayawada My negative pleas...read more
  2. Total 10 years ago .any requirement please contact my number XXXXX My skills de...read more

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People are getting interviews through

based on 2 Spencer's Retail interviews
WalkIn
Job Portal
50%
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Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Spencer's Retail Store Manager Salary
based on 115 salaries
₹2.2 L/yr - ₹9.4 L/yr
At par with the average Store Manager Salary in India
View more details

Spencer's Retail Store Manager Reviews and Ratings

based on 32 reviews

4.0/5

Rating in categories

4.0

Skill development

3.7

Work-Life balance

3.9

Salary & Benefits

3.9

Job Security

3.9

Company culture

3.8

Promotions/Appraisal

3.7

Work Satisfaction

Explore 32 Reviews and Ratings
Team Lead
117 salaries
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₹1.3 L/yr - ₹4 L/yr

Store Manager
115 salaries
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₹2.2 L/yr - ₹9.4 L/yr

Assistant Manager
88 salaries
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₹3.3 L/yr - ₹10 L/yr

Team Member
77 salaries
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₹0.9 L/yr - ₹2 L/yr

Senior Executive
63 salaries
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₹2 L/yr - ₹5.8 L/yr

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Compare Spencer's Retail with

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4.3
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4.1
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Reliance Retail

3.9
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Trent

4.0
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