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I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.
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I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
SLA management involves monitoring and ensuring compliance with service level agreements.
Define clear SLAs with stakeholders
Monitor performance metrics regularly
Identify and address any deviations from SLAs
Implement corrective actions to improve SLA compliance
Communicate with stakeholders to manage expectations
Use technology tools for tracking and reporting
Provide regular reports on SLA performance
Quality can be calculated by measuring the conformance to requirements and customer satisfaction.
Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.
Customer satisfaction surveys can provide insights into the quality of a product or service.
Defect rates, error rates, and rework rates can be used as indicators of quality.
Quality can also be assessed through fee...
posted on 19 Jul 2024
posted on 20 Aug 2023
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.
General questions, you have to choose any topic and speak about it for 5 mins or less
The machine will speak a sentence and you will have to write it down the same sentence in 1 minute
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
They ask generic questions
posted on 29 Dec 2022
I applied via Monster and was interviewed in Jun 2022. There were 2 interview rounds.
based on 102 reviews
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Team Member
607
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
Associate Team Member
345
salaries
| ₹1.5 L/yr - ₹3.5 L/yr |
Senior Team Member
343
salaries
| ₹1.8 L/yr - ₹5.9 L/yr |
Quality Analyst
113
salaries
| ₹2.3 L/yr - ₹4.9 L/yr |
Senior Quality Analyst
87
salaries
| ₹2.4 L/yr - ₹5.4 L/yr |
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