SLK Global Services Associate Interview Questions and Answers

It was a puzzle round which is considered here as aptitude round

Communication round either you have to pick a topic and speak about it or the person conducting it will give us the topic to speak we have to speak fluently and confidently to clear this round

Q1. They will teach you about the topic related to the work you have to note down all points later 1.5 hrs will be given to type all those points.
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Q1. If your selected to this round it's called as quality first assessment where they will teach u each and every detail of the work ,where in first 3.5 days your allowed to make mistakes learn from them .Then...read more
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Q1. Basic questions. self introduction and education .
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Q2. Expected salary
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Once you selected in aptitude its means your selection is confirm.

Normal . Basic questions were asked. Not so much into maths, rather than the questions are more of situation based. Afterall, you need to handle clients..

Q1. Basic questions related to computer operation. Like RAM, ROM, booting a PC, software and hardware etc.
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Q2. What are your hobbies?
Ans. 
My hobbies include reading, playing guitar, and hiking.
• Reading: I enjoy exploring different genres and authors.

• Playing guitar: I have been playing for several years and enjoy learning new songs.

• Hiking: I love being outdoors and exploring nature trails.
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Q1. Tell me about yourself? Explain about you, your hobbies your strength, weakness and most importantly your entire professional experiences as well. Your skills as well.
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Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer satisfaction and customer retention QA - Quality.
Ans. 
Important KPIs for TaskUs include FCR, customer satisfaction and retention, and quality.
• FCR (first call resolution) measures the percentage of customer issues resolved on the first call.

• Customer satisfaction and retention (C-Sat) measures how happy customers are with TaskUs' services and whether they continue to use TaskUs.

• Quality assurance (QA) measures the accuracy and effectiveness of TaskUs' services.

• Other potentia...read more
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Q3. What is FCR? FCR or First call/chat resolution is that when a customer is coming to an agent for the proper resolution and we have to make sure that the issue will be resolved and the customer will be sati...read more
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Q1. The same questions as above and the projects or departments you worked previously and what was new you achieved. The questions will be same but the confidence and communication in English will be preferred...read more
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Be good in any of the topic related to your life

Good English grammar skills required to clear this round

Q1. Tell Me About Yourself
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Q2. Questions Related Accounting.
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Q3. Questions related Finalization.
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Q1. Journal Entries and Balance sheet
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Q2. Income statements Questions.
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Q1. Capital markets
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Q2. What is derivatives
Ans. 
Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
• Derivatives can be used for hedging, speculation, or arbitrage.

• Common types of derivatives include options, futures, forwards, and swaps.

• Derivatives allow investors to take positions on the price movements of assets without actually owning the assets.

• For example, a call option gives the holder the right to buy an as...read more
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Q3. Explains mutual fund
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy shares of mutual funds, which represent their ownership in the fund's portfolio.

• Mutual funds offer diversification, liquidity, and professional management to invest...read more
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Q4. Hedge fund means
Ans. 
A hedge fund is an investment fund that pools capital from accredited individuals or institutional investors and invests in a variety of assets.
• Hedge funds typically use a variety of strategies to achieve high returns, including leveraging, short selling, and derivatives trading.

• They are often managed aggressively and aim to generate high returns regardless of market conditions.

• Hedge funds charge both a management fee ...read more
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Q5. How calculate NAV
Ans. 
NAV is calculated by subtracting liabilities from assets and dividing by the number of outstanding shares.
• Calculate the total value of assets in the fund

• Subtract any liabilities from the total assets

• Divide the result by the number of outstanding shares to get the NAV

• NAV = (Total Assets - Liabilities) / Number of Outstanding Shares
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Q6. Corporate Actions various types
Ans. 
Corporate actions are events initiated by a public company that can affect the stock price and shareholders.
• Types include dividends, stock splits, mergers, acquisitions, spin-offs, and rights issues.

• Dividends are payments made to shareholders from a company's profits.

• Stock splits increase the number of shares outstanding but decrease the price per share.

• Mergers involve two companies combining into one.

• Acquisitions occu...read more
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Q7. Bond of securities
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Q8. What is mean by reconciliation
Ans. 
Reconciliation is the process of ensuring two sets of records are in agreement and accurate.
• Reconciliation involves comparing financial records to ensure they match up

• It is commonly used in accounting to verify transactions and balances

• Reconciliation can also refer to resolving differences or conflicts between individuals or groups
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Q9. What is mean trade life cycle
Ans. 
Trade life cycle refers to the stages involved in a trade from initiation to settlement.
• Trade initiation: Trade is proposed and agreed upon by parties involved.

• Trade execution: Trade is executed on the market.

• Trade confirmation: Parties confirm the details of the trade.

• Trade settlement: Payment and transfer of securities occur.

• Trade reconciliation: Ensuring all details match between parties.

• Trade reporting: Reporting t...read more
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Q10. Money market and capital markets different
Ans. 
Money market deals with short-term debt securities, while capital market deals with long-term securities.
• Money market involves short-term borrowing and lending, typically less than one year.

• Capital market involves long-term borrowing and lending, typically more than one year.

• Money market securities include Treasury bills, commercial paper, and certificates of deposit.

• Capital market securities include stocks, bonds, and
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Basic maths questions