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Foundever Customer Service Professional Interview Questions and Answers for Experienced

Updated 17 Mar 2025

Foundever Customer Service Professional Interview Experiences for Experienced

6 interviews found

Customer Service Professional Interview Questions & Answers

user image Mohammed Mutayyeb Firdous

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What do you understand about customer service
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Roles and responsibilities in previous organisation
  • Q2. Speak on any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good place for freshers and there is low chance of growth

Customer Service Professional Interview Questions Asked at Other Companies for Experienced

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

English language test

Round 2 - HR 

(3 Questions)

  • Q1. What was you last take home
  • Q2. Willing to relocate
  • Q3. Expected salary
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Basics about customer handling

Round 3 - Technical 

(2 Questions)

  • Q1. System hardware related questions were asked. The trouble shooting and configuration.
  • Q2. Questions about LAN, Wi-Fi, remote sensing

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be natural while answering. Speak about real time experience if the question were related to the topic. That will help.

Foundever interview questions for designations

 Customer Service Executive

 (14)

 Customer Service Associate

 (11)

 Customer Service Representative

 (7)

 Bilingual Customer Service Representative

 (1)

 Quality Assurance Professional

 (1)

 Customer Support

 (1)

 Customer Care Executive

 (5)

 Customer Support Associate

 (4)

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1. Previous experience
  • Q2. 2. Questions regarding sales

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to chat with a trainer in the first round, make sure you don't use any short forms and avoid grammar mistakes.

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself? Why you left your previous organization?
Round 3 - Technical 

(1 Question)

  • Q1. Tell me about yourself? What is PE ratio? Scores in graduation? Basic mutual fund questions Update about latest monetary policy

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a look about Mutual fund stay updated about current market scenario.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Explain about previous work experience.
  • Q2. Explain about any topic in hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of they check for language like English &hindi

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. The Very First question in any interview is Tell me about your self ?
  • Q2. They asked from you Come to know about this Company
  • Q3. Would you like to join immediately along with are you flexible be Time

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be fluent in English Communication
Ability to work in team and perform better

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
  • Q2. What makes you ideal for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
  • Q2. Why should we hire you??
  • Q3. Why do u left your studies??

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

Foundever Interview FAQs

How many rounds are there in Foundever Customer Service Professional interview for experienced candidates?
Foundever interview process for experienced candidates usually has 2 rounds. The most common rounds in the Foundever interview process for experienced candidates are HR, Resume Shortlist and Technical.
How to prepare for Foundever Customer Service Professional interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Non Voice Process, voice process, Back Office Operations and International Voice Process.
What are the top questions asked in Foundever Customer Service Professional interview for experienced candidates?

Some of the top questions asked at the Foundever Customer Service Professional interview for experienced candidates -

  1. System hardware related questions were asked. The trouble shooting and configur...read more
  2. What do you understand about customer serv...read more
  3. Roles and responsibilities in previous organisat...read more

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Foundever Customer Service Professional Interview Process for Experienced

based on 4 interviews

Interview experience

4.5
  
Good
View more

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Foundever Customer Service Professional Salary
based on 747 salaries
₹1 L/yr - ₹5.5 L/yr
10% less than the average Customer Service Professional Salary in India
View more details

Foundever Customer Service Professional Reviews and Ratings

based on 210 reviews

3.8/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.2

Salary

3.8

Job security

3.8

Company culture

3.0

Promotions

3.6

Work satisfaction

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