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Foundever Customer Executive Interview Questions and Answers

Updated 5 Apr 2024

Foundever Customer Executive Interview Experiences

1 interview found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 5 Apr 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Boring 😑 fake promises
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Let me something about yourself
    • Add your answer
  • Q2. Tell me something about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it ok once but get experience u have to move on as no growth

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 24 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Checking whether the person is able to be promoted to next round

Round 2 - One-on-one 

(2 Questions)

  • Q1. By asking normal questions but analysing the good and bad in a person
    • Add your answer
  • Q2. Person whether he should be promoted to next round or not
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Last round was making me shiver from inside when I looked into the eyes of the interviewer I felt like he is trying to check inside me
    • Add your answer
  • Q2. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what will you do ?
  • Ans. 

    I would not push the person onto the railway track, as it is unethical to sacrifice one life to save others.

    • I would try to find another way to save the 4 people on the railway track without causing harm to the person in front of me.

    • I would call for help from authorities or try to warn the train driver to stop the train in time.

    • It is not morally justifiable to intentionally harm someone to save others.

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie just be honest

Customer Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 18 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want this job?
    • Add your answer
  • Q2. Are you good in this following job?
    • Add your answer

Customer Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 12 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Cv and experience
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction and questions related to role
  • Ans. Shared the information and told customer care executive are person who deal with customer on behalf of the company and understand their problems and provide them with resolution.
    • Answered Anonymously
    Add your answer
  • Q2. The question were tell me about yourself
    • Add your answer
  • Q3. What's the role of executive
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Jst chill you can do it

Customer Executive Interview Questions & Answers

R1 RCM user image Anonymous

posted on 5 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What's your expectations to the company ?
  • Ans. Here I grow my professional skills and enhance it .I have opportunity to learn something new and grateful to work here .
    • Answered Anonymously
    Add your answer
  • Q2. What's your weakness.
  • Ans. My weakness is I'm workholic person
    • Answered Anonymously
    Add your answer
Round 2 - Aptitude Test 

General English test and and aptitude test

Interview Preparation Tips

Topics to prepare for R1 RCM Customer Executive interview:
  • Maths
  • English
  • English Typing
  • Spoken English
  • Reasoning
Interview preparation tips for other job seekers - Dnt be panic relaxed and try to answer instantly without taking so much time.

Customer Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 10 Aug 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About your experience
    • Add your answer
  • Q2. Versant test, ops round p
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Join some gud company thy show high salary if u take one upl 7k deduct

Customer Executive Interview Questions & Answers

Teleperformance user image Pallabh Dutta

posted on 16 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What was your last qualification
    • Add your answer
  • Q2. How many years of experience you have
    • Add your answer
  • Q3. What was your last ctc
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why u left the previous org
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
  • Q3. What your plans for future
    • Add your answer

Customer Executive Interview Questions & Answers

iEnergizer user image Tinku Gupta

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is customer Service
  • Ans. 

    Customer service is the assistance and support provided by a company to its customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes offering product information, processing orders, and handling complaints.

    • Examples of customer service channels include phone support, live chat, email support, and social media interactions

    • Answered by AI
    Add your answer

Customer Executive Interview Questions & Answers

Teleperformance user image ritika bhadana

posted on 20 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General quastions like tell me about yourself .
    • Add your answer
Round 3 - Aptitude Test 

Basic english grammer , reasoning

Round 4 - One-on-one 

(1 Question)

  • Q1. How to handle angry customer
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, follow up

    • Listen actively to their complaints without interrupting

    • Empathize with their emotions and show understanding

    • Apologize for the inconvenience caused, even if it wasn't your fault

    • Offer solutions to address their issues and make things right

    • Follow up with the customer to ensure their satisfaction

    • Example: 'I understand why you're upset, let me see wha...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your english grammer, and also communication .

Customer Executive Interview Questions & Answers

iEnergizer user image Marshall_ahor

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What I personally pick this company?
    • Add your answer
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Customer Executive interview?
Foundever interview process usually has 2 rounds. The most common rounds in the Foundever interview process are HR and One-on-one Round.
How to prepare for Foundever Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Foundever. The most common topics and skills that interviewers at Foundever expect are Customer Service, Calling, Communication Skills, Customer Engagement and English.

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Foundever Customer Executive Salary
based on 10 salaries
₹2 L/yr - ₹3.2 L/yr
36% less than the average Customer Executive Salary in India
View more details

Foundever Customer Executive Reviews and Ratings

based on 3 reviews

4.4/5

Rating in categories

4.4

Skill development

3.0

Work-life balance

2.7

Salary

4.4

Job security

3.7

Company culture

3.4

Promotions

3.7

Work satisfaction

Explore 3 Reviews and Ratings
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