Foundever Costumer Support Interview Questions and Answers for Experienced

Q1. Tell me about yourself
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Q2. Talk about something
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Q1. Why would you prefer Q Connect?
Ans. 
I prefer Q Connect because of their excellent customer service and user-friendly platform.
• Q Connect has a highly responsive customer support team that is always available to assist with any issues or concerns.

• Their platform is easy to navigate and use, making it simple to access and manage my account.

• Q Connect offers a wide range of products and services, ensuring that I have everything I need in one place.

• Their compet...read more
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Q2. Better Growth Opportunity and a friendly environment to work.
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Q1. Tell me about your self
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Q2. Tell me about your Past experience
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Q3. How can you handle irritate customers
Ans. 
Handling irritated customers requires active listening, empathy, and problem-solving skills.
• Stay calm and composed

• Listen actively and empathize with the customer's concerns

• Apologize for any inconvenience caused

• Offer a solution or alternative options

• Seek assistance from a supervisor if necessary

• Follow up with the customer to ensure satisfaction
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Q4. Tell me about your last trip.
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Q1. Just be confident regarding your skills
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Q2. What do I know about games?
Ans. 
I have a strong knowledge and passion for various types of games, including video games, board games, and card games.
• I am familiar with popular video game genres such as action, adventure, role-playing, and simulation.

• I enjoy playing board games like Settlers of Catan, Ticket to Ride, and Codenames.

• I have experience playing card games like Poker, Uno, and Magic: The Gathering.
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Q1. What are my future prospects
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Q1. Tell me something about your self
Ans. My name is yashwanth goud, I am from kadapa Andhra pradesh, I have completed Inter and ITI.
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Q2. What is customer support
Ans. 
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing information about products or services, troubleshooting technical problems, and offering solutions.

• Customer support can be provided through various channels such as phone, email, chat, or i...read more
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Q3. What do you want to choose, customer support or sales
Ans. Customer services provides a dynamic environment where i can leverage my adaptability and quick thinking to meet customer's ever-changing needs
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Q4. How you enjoyed your last Sunday
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Q5. One question will be related tou your hobby
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Q1. What are your salary expectations
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Q2. Are you ready with night shifts
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Q3. What you did yesterday
Ans. Yesterday I woke up late. It was 8 o'clock ,I got up quickly and went to the bathroom, I showered, brushed my teeth, than I went back to my room and I got dressed. Than I went to the kitchen and had breakfast. At 9:30 l left the house and took the train to go the college, I had to be in front of the college at 10:15.
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Amcat Test happened as first round

Grammar english mathematics.

Grammatical mathematics English

Q1. Tell me about your self.
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Q2. Last company experience.
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