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Foundever Costumer Service Interview Questions and Answers for Experienced

Updated 30 Sep 2022

1 interview found

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Costumer Service Interview Questions

user image Anonymous

posted on 29 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
3

One-on-one Round (1 Question)

  • Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Coding Test Round

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Foundever Interview FAQs

How many rounds are there in Foundever Costumer Service interview for experienced candidates?
Foundever interview process for experienced candidates usually has 3 rounds. The most common rounds in the Foundever interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Foundever Costumer Service interview for experienced candidates?

Some of the top questions asked at the Foundever Costumer Service interview for experienced candidates -

  1. Why to the working of zener dio...read more
  2. What's is the pn junct...read more
  3. What's is dio...read more

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Foundever Costumer Service Salary
based on 4 salaries
₹2.5 L/yr - ₹3.2 L/yr
16% more than the average Costumer Service Salary in India
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Foundever Costumer Service Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

3.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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