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Silaris Informations Customer Care Executive Interview Questions and Answers

Updated 12 Jan 2024

Silaris Informations Customer Care Executive Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Final round  

(1 Question)

  • Q1. How i know without I attend the final round .first round was about myself then sales and insurance regarding
  • Ans. I said where I am coming from its was long distance mam why mam I said ok leaved that was second day .while morning I come from this office for interview I called two times I asked properly shall I come for interview ? Shall i come interview is going ? After proper confirmation call only I started for interview .then hole day spoiled the day without interview taken ?
  • Answered Anonymously
Round 2 - HR 

(1 Question)

  • Q1. I didn't attend the final round how can I tell?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi I got call from silaras two times I went from long distance morning 11 clock I reached to office but they said wait for final round until 5.30? Anywhere like that interview happens
Dont spoil the day those who are coming for interview they have might work also .it's not fool of anyone .if you can't take interview round why calling spoiling .Hr was outside till 1 hour while evening she didn't response also I called two times while send off without interviews third day you come for interview careless she telling how dare to tell this ? Opposite person also you should to know how value of person .interview management is poor .if your not select employees don't spoil the hole day kind request
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Basic knowledge of computer and bpo

Round 3 - Technical 

(1 Question)

  • Q1. Basic knowledge about the candidate
Round 4 - HR 

(1 Question)

  • Q1. Basic knowledge about the firm

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

Interview Preparation Tips

Interview preparation tips for other job seekers - I like this company

Interview questions from similar companies

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

My self, my job location and which company I am working right now and my salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and comfortable questions not deficult

Interview Questionnaire 

1 Question

  • Q1. Tell me Something about your self and your family

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak your answer well confident.... that's it!

Interview Questionnaire 

2 Questions

  • Q1. About ur self
  • Q2. Work experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro roles responsibilities
Round 2 - Assignment 

Write about self intro and few grammar questions

Round 3 - HR 

(1 Question)

  • Q1. About sales, just normal conversation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and should maintain English fluency

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. Why you want to join our company?
  • Q3. You know about shiprocket? Or other processes?
  • Ans. 

    Yes, Shiprocket is a logistics platform for e-commerce businesses.

    • Shiprocket provides end-to-end logistics solutions for e-commerce businesses.

    • It offers features like automated shipping, order tracking, and COD services.

    • Shiprocket has tie-ups with multiple courier partners to provide the best shipping rates.

    • Other processes in customer care may include handling queries, complaints, and providing support to customers.

    • Cus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always talk to english.

I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Have to speak About random topic in English, self introduction,and some test in system.

Interview Preparation Tips

Interview preparation tips for other job seekers - Along with your resume you should carry a lot of self confidence and should be very positive attitude. Just wish everyone.

Silaris Informations Interview FAQs

How many rounds are there in Silaris Informations Customer Care Executive interview?
Silaris Informations interview process usually has 2-3 rounds. The most common rounds in the Silaris Informations interview process are HR, Resume Shortlist and Technical.
How to prepare for Silaris Informations Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Silaris Informations . The most common topics and skills that interviewers at Silaris Informations expect are Communication Skills, Customer Handling, Customer Service, Solving Queries and Complaint Handling.

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Silaris Informations Customer Care Executive Interview Process

based on 3 interviews

Interview experience

2.3
  
Poor
View more
Silaris Informations Customer Care Executive Salary
based on 77 salaries
₹1.2 L/yr - ₹3.4 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

Silaris Informations Customer Care Executive Reviews and Ratings

based on 21 reviews

2.9/5

Rating in categories

3.5

Skill development

3.0

Work-life balance

2.4

Salary

2.8

Job security

3.1

Company culture

2.9

Promotions

2.7

Work satisfaction

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