Silaris Informations Quality Auditor Interview Questions and Answers

Quality is important in calls or others to ensure customer satisfaction, improve business reputation, and increase revenue.

• Quality ensures that customer needs and expectations are met

• It helps in identifying and addressing issues in products or services

• Improves business reputation and customer loyalty

• Increases revenue through repeat business and positive word-of-mouth

• Reduces costs by minimizing errors and rework

• Examples...read more

Manager should investigate the mistake and take corrective actions.

• Manager should investigate the mistake thoroughly

• Manager should identify the root cause of the mistake

• Manager should take corrective actions to prevent future mistakes

• Manager should communicate the mistake and corrective actions to relevant parties