Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

ServiceNow Interview Questions, Process, and Tips

Updated 11 Feb 2025

Top ServiceNow Interview Questions and Answers

View all 97 questions

ServiceNow Interview Experiences

Popular Designations

120 interviews found

Technical Program Manager Interview Questions & Answers

user image Vibhor Srivastava

posted on 22 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How you manage dependencies
  • Ans. 

    I manage dependencies by identifying, tracking, and communicating them effectively.

    • Identify all dependencies early on in the project

    • Create a dependency matrix to track relationships

    • Regularly communicate with stakeholders to ensure dependencies are being managed effectively

  • Answered by AI
  • Q2. How do you prioritize your TASK
  • Q3. Previous experience of conflict management

Interview Preparation Tips

Interview preparation tips for other job seekers - For the TPM role - There are four rounds: Initially with a Hiring manager who is Sr TPM, Then the Engineering Director, Then the QA director, Then with a Product Manager, Your Peer TPM, and finally with the TPM Director. How do you plan your project? Tell about the previous conflicts handled by your team, how you prioritize things as TPM, and then scenario questions on dependencies. There was no system design type technical question for ServiceNow

Skills evaluated in this interview

Technical Program Manager Interview Questions asked at other Companies

Q1. consider a scenario where you are collaborating with multiple PoDs (product teams), each of these are working on business critical deliverables with dedicated engineering teams but a common QA team for all. How will you ensure that the QA b... read more
View answer (1)

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Minimum number of platforms required for a railway station.
  • Ans. 

    Minimum 2 platforms required for a railway station.

    • At least 2 platforms are required for trains to arrive and depart simultaneously.

    • Additional platforms may be required based on the frequency of trains and passenger traffic.

    • Platforms should be long enough to accommodate the longest trains that will use the station.

    • Platforms should also have appropriate facilities for passengers, such as seating, shelter, and signage.

  • Answered by AI
  • Q2. Set of numbers from an array that can form nearest sum to the given number
  • Ans. 

    Find set of numbers from an array that can form nearest sum to the given number.

    • Sort the array in ascending order

    • Use two pointers approach to find the nearest sum

    • Return the set of numbers

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Trapping Rain water problem
  • Ans. 

    Trapping Rain Water Problem

    • The problem involves calculating the amount of water trapped between bars in a histogram

    • The solution involves finding the maximum height of bars on both sides of each bar and subtracting the height of the bar itself

    • This can be done using two arrays to store the maximum height of bars on the left and right side of each bar

  • Answered by AI
  • Q2. Least cost to travel from source to destination(DP problem)
  • Ans. 

    The problem is to find the least cost to travel from source to destination using dynamic programming.

    • Use dynamic programming to solve the problem

    • Create a 2D array to store the minimum cost to reach each cell

    • Fill the array using the recurrence relation: minCost[i][j] = cost[i][j] + min(minCost[i-1][j], minCost[i][j-1], minCost[i-1][j-1])

    • The final answer will be stored in minCost[m][n], where m and n are the coordinates ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Interfaces, diamond problem, abstraction, OOPs concepts, inheritance, abstract classes, Race condition, Normalization
  • Q2. Arrays coding question and a DP problem in mid to high level of difficulty.
  • Q3. System design question
Round 4 - Technical 

(1 Question)

  • Q1. DP problems (mid - high difficulty)
Round 5 - Technical 

(1 Question)

  • Q1. Level order traversal of Binary tree
  • Ans. 

    Level order traversal of Binary tree

    • Use a queue to traverse the tree level by level

    • Enqueue the root node and then dequeue it and enqueue its children

    • Repeat until the queue is empty

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with you DS and Algo. Have knowledge of your projects and should be able to LLD and HLD. Get your basics straight on OOPs, OS, DBMS.

Skills evaluated in this interview

Top ServiceNow Senior Software Engineer Interview Questions and Answers

Q1. Explain event loop, what are different types of queues in event loop
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Find Nth PrimeYou are given a number 'N'. Your task is to find Nth prime number. A prime number is a number greater than 1 that is not a product of two smaller natural numbers. Prime numbers have only two factors – 1 and the number itself. ... read more
View answer (6)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and detail-oriented professional with a background in HR and a passion for supporting employees.

    • Background in HR

    • Detail-oriented

    • Passionate about supporting employees

  • Answered by AI

Data Informatics analyst intern Interview Questions & Answers

user image Anonymous

posted on 9 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Since my role is analyst role they have asked me questions in sql and they were of medium level
Round 2 - Technical 

(1 Question)

  • Q1. In this they asked about the projects that I have done and sql questions of moderate to high level
Round 3 - HR 

(1 Question)

  • Q1. Basic behavioural questions

ServiceNow interview questions for popular designations

 Software Engineer

 (13)

 Senior Software Engineer

 (8)

 Technical Support Engineer

 (8)

 Product Manager

 (4)

 Software Developer

 (4)

 Senior Technical Support Engineer

 (3)

 Software Engineer Intern

 (3)

 Software Quality Engineer

 (3)

SAM Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Mostly all the previous experience based questions and customer handling questions
Round 2 - One-on-one 

(2 Questions)

  • Q1. This round was with the senior Manager
  • Q2. All scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and don't fake it

Get interview-ready with Top ServiceNow Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Coding problem of leetcode medium difficulty
Round 2 - One-on-one 

(1 Question)

  • Q1. Coding problem of leetcode medium difficulty
Round 3 - One-on-one 

(1 Question)

  • Q1. One coding problem, and discussion on project, and job roles

Top ServiceNow Software Engineer Interview Questions and Answers

Q1. Set Matrix ZerosGiven an ‘N’ x ‘M’ integer matrix, if an element is 0, set its entire row and column to 0's, and return the matrix. In particular, your task is to modify it in such a way that if a cell has a value 0 (matrix[i][j] == 0), the... read more
View answer (5)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (170)

Jobs at ServiceNow

View all
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Coding Test 

2 hard dp questions, which were optimised knapsack type of questions

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a motivated and hardworking student with a passion for learning and gaining practical experience in the field.

    • Currently pursuing a degree in [Your Major] at [Your University]

    • Completed relevant coursework in [Specific Subjects]

    • Previous internship experience at [Company Name] where I gained skills in [Specific Skills]

    • Involved in extracurricular activities such as [Clubs or Organizations]

    • Interested in [Specific Area ...

  • Answered by AI
  • Q2. Why you for the company
  • Ans. 

    I am a dedicated and hardworking individual with relevant skills and experience that align with the company's goals and values.

    • I have a strong background in [relevant skill or experience]

    • I am passionate about [specific aspect of the company's industry]

    • I have successfully [relevant accomplishment or project] in the past

  • Answered by AI
  • Q3. Did you really solve these problems
  • Ans. 

    Yes, I have successfully solved the problems presented to me.

    • I have a track record of successfully solving complex problems in my academic and professional career.

    • I have received positive feedback from supervisors and colleagues on my problem-solving abilities.

    • I can provide specific examples of problems I have solved, such as improving efficiency in a project or resolving technical issues.

    • I am confident in my problem-s...

  • Answered by AI

Summer Intern Interview Questions asked at other Companies

Q1. There are 8 bottles of milk out of which one bottle is poisoned. What will be the minimum number of persons required to find the poisoned bottle if the person dies within 24 hours of drinking the poison. You have only 24 hours.
View answer (6)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at University of California, San Diego, United States and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

On-campus seminar with resume collection.

Round 2 - Coding Test 

If you have a list of dice rolls for Yahtzee, confirm whether all dice numbers have been rolled already.

Interview Preparation Tips

Topics to prepare for ServiceNow Software Engineer Intern interview:
  • Data Structures
  • Algorithms
Interview preparation tips for other job seekers - Be confident and open.

Software Engineer Intern Interview Questions asked at other Companies

Q1. Check if Two Trees are Mirror Given two arbitrary binary trees, your task is to determine whether these two trees are mirrors of each other. Explanation: Two trees are considered mirror of each other if: The roots of both the trees are the... read more
Add answer
Interview experience
4
Good
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Profit and loss, numerals, algebra

Round 3 - HR 

(1 Question)

  • Q1. Introduction, tell me about yourself, and installations of virtualization and many..

Interview Preparation Tips

Interview preparation tips for other job seekers - i'm happy that i have got placed but i was expecting high package.

Service Desk Engineer Interview Questions asked at other Companies

Q1. What will you do if zoom application does not open?
View answer (2)
Round 1 - Coding Test 

Dynamic programming questions were asked
1) convert stack to queue
2) replace special characters in a string

Round 2 - Technical 

(1 Question)

  • Q1. Dynamic programming - two questions were asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more of DS & Algo
Do leet code
Practise linked list, trees, graphs and Dynamic programming

Software Engineer II Interview Questions asked at other Companies

Q1. There are fifteen horses and a racing track that can run five horses at a time. You have to figure out the top 3 horses out of those and you don't have any timer machine to measure. How will you find the top 3 horses?
View answer (2)

ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Python and Unit Testing.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

ServiceNow Interview Process

based on 117 interviews

Interview experience

4
  
Good
View more
Join ServiceNow The world works with ServiceNow.

Interview Questions from Similar Companies

Accenture Interview Questions
3.8
 • 8.2k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
Oracle Interview Questions
3.7
 • 902 Interviews
Cisco Interview Questions
4.1
 • 397 Interviews
SAP Interview Questions
4.2
 • 308 Interviews
Salesforce Interview Questions
4.0
 • 272 Interviews
Adobe Interview Questions
3.9
 • 251 Interviews
VMware Software Interview Questions
4.4
 • 157 Interviews
View all

ServiceNow Reviews and Ratings

based on 382 reviews

4.1/5

Rating in categories

3.7

Skill development

4.0

Work-life balance

4.1

Salary

4.1

Job security

4.1

Company culture

3.5

Promotions

3.7

Work satisfaction

Explore 382 Reviews and Ratings
Pipeline - Principal Platform Architect

Mumbai

12-15 Yrs

Not Disclosed

Product Success Manager

Bangalore / Bengaluru

10-12 Yrs

Not Disclosed

Sr Software Quality Engineer

Hyderabad / Secunderabad,

Ahmedabad

6-10 Yrs

₹ 16-28.5 LPA

Explore more jobs
Software Engineer
414 salaries
unlock blur

₹12.9 L/yr - ₹48 L/yr

Senior Software Engineer
344 salaries
unlock blur

₹16 L/yr - ₹65 L/yr

Technical Support Engineer
121 salaries
unlock blur

₹8 L/yr - ₹24.5 L/yr

Content Data Analyst
89 salaries
unlock blur

₹2.8 L/yr - ₹4.1 L/yr

Staff Software Engineer
76 salaries
unlock blur

₹26 L/yr - ₹88.5 L/yr

Explore more salaries
Compare ServiceNow with

Salesforce

4.0
Compare

Oracle

3.7
Compare

SAP

4.2
Compare

Microsoft Corporation

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview