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ServiceNow Interview Questions and Answers

Updated 16 Jun 2025
Popular Designations

118 Interview questions

An IT Technical Support Engineer was asked
Q. Four oops pillars and its code also.
Ans. 

The four pillars of object-oriented programming are encapsulation, inheritance, polymorphism, and abstraction.

  • Encapsulation: Bundling data and methods that operate on the data into a single unit (class). Example: private variables in a class.

  • Inheritance: Creating new classes based on existing classes, inheriting their attributes and methods. Example: a 'Dog' class inheriting from an 'Animal' class.

  • Polymorphism: Th...

View all IT Technical Support Engineer interview questions
A Software Engineer was asked
Q. N meetings Find sub Array sum 0
Ans. 

Given an array of N meetings, find a subarray with sum 0.

  • Use a hash table to store the cumulative sum of the array elements.

  • If the same sum is encountered again, it means the subarray between the two indices has a sum of 0.

  • Handle edge cases like when the subarray starts from index 0 or when the subarray ends at the last index.

View all Software Engineer interview questions
A Software Engineer Intern was asked 7mo ago
Q. Implementation of trees ,stacks .
Ans. 

Trees and stacks are fundamental data structures used in software engineering for organizing and storing data efficiently.

  • Trees are hierarchical data structures with nodes connected by edges. Examples include binary trees, AVL trees, and B-trees.

  • Stacks are linear data structures that follow the Last In First Out (LIFO) principle. Examples include function call stack and undo/redo stack.

View all Software Engineer Intern interview questions
A Secretary was asked 10mo ago
Q. Qualification i have right now
Ans. 

I have a Bachelor's degree in Business Administration and 5 years of experience in administrative roles.

  • Bachelor's degree in Business Administration

  • 5 years of experience in administrative roles

View all Secretary interview questions
A Software Engineer was asked
Q. 

K-th Smallest Element in BST

Your task is to find the ‘K-th’ smallest element in a given Binary Search Tree (BST).

Explanation:

A Binary Search Tree is a binary tree in which for each node, all elements ...

Ans. 

Find the K-th smallest element in a Binary Search Tree.

  • Implement a function to find the K-th smallest element in a BST

  • Traverse the BST in-order and keep track of the count of nodes visited

  • Return the value of the K-th smallest node

  • Handle cases where the K-th smallest element does not exist by returning -1

View all Software Engineer interview questions
A Software Engineer was asked
Q. 

Pythagorean Triplets Detection

Determine if an array contains a Pythagorean triplet by checking whether there are three integers x, y, and z such that x2 + y2 = z2 within the array.

Input:

The first line...
Ans. 

Detect if an array contains a Pythagorean triplet by checking if there are three integers x, y, and z such that x^2 + y^2 = z^2.

  • Iterate through all possible combinations of three integers in the array and check if x^2 + y^2 = z^2.

  • Use a nested loop to generate all possible combinations efficiently.

  • Return 'yes' if a Pythagorean triplet is found, otherwise return 'no'.

View all Software Engineer interview questions
A Software Engineer was asked
Q. 

Set Matrix Zeros Problem Statement

Given an N x M integer matrix, if an element is 0, set its entire row and column to 0's, and return the matrix. Specifically, if a cell has a value 0 (i.e., matrix[i][j] ...

Ans. 

To solve the Set Matrix Zeros problem, we can use O(1) space by utilizing the first row and column to store information about zeros in the rest of the matrix.

  • Iterate through the matrix and use the first row and column to mark rows and columns that need to be zeroed out.

  • After marking, iterate through the matrix again and zero out the rows and columns based on the marks in the first row and column.

  • Remember to handle...

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Are these interview questions helpful?
A Software Engineer was asked
Q. 

Pascal's Triangle Problem Statement

You are provided with an integer N. The objective is to return a 2-dimensional list representing Pascal’s triangle up to row N.

A Pascal's triangle is a triangular arra...

Ans. 

Return a 2D list representing Pascal's triangle up to row N.

  • Iterate through each row up to N, calculating each value based on the values from the previous row

  • Use a nested loop to generate the triangle efficiently

  • Consider edge cases like N=1 separately to return [[1]]

  • Remember to handle the constraints given in the problem statement

View all Software Engineer interview questions

ServiceNow Interview Experiences

124 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Find longest palindromic substring in a given string.
  • Ans. 

    Use dynamic programming to find the longest palindromic substring in a given string.

    • Iterate through the string and expand around each character to find palindromes.

    • Store the length of the longest palindrome found so far.

    • Return the substring based on the start and end indices of the longest palindrome.

  • Answered by AI
  • Q2. How to serialize and deserialise a tree
  • Ans. 

    To serialize and deserialize a tree, use a recursive approach to traverse the tree and store the data in a suitable format.

    • Use pre-order traversal to serialize the tree by storing the node values in a list or string.

    • For deserialization, reconstruct the tree by recursively building nodes from the serialized data.

    • Consider using JSON or XML format for serialization to easily store and retrieve tree structure.

  • Answered by AI
  • Q3. Find if a given regex (containing ., * and lower case english chars) matches a given string.
  • Ans. 

    Use regex library to match given regex with string.

    • Use a regex library like re in Python to match the given regex with the string.

    • Check if the regex matches the string using the library functions.

    • Handle cases where the regex contains special characters like . and * appropriately.

  • Answered by AI
  • Q4. Explain about throttling and implement throttle function.
  • Ans. 

    Throttling is a technique used to control the rate of requests sent to a server.

    • Throttling helps prevent server overload by limiting the number of requests processed at a time.

    • Implementing a throttle function involves setting a maximum request rate and delaying excess requests.

    • Example: Implementing a throttle function in a web application to limit the number of API calls made to a third-party service.

    • Example: Throttlin...

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Find squares of elements in a sorted array and return the sorted response.
  • Ans. 

    Sort the squares of elements in a sorted array and return the sorted response.

    • Iterate through the array and square each element.

    • Store the squared values in a new array.

    • Sort the new array and return it.

  • Answered by AI
  • Q2. Write a short promise example and implement your own promise
  • Ans. 

    A promise is a commitment to do something in the future, typically used for asynchronous operations in JavaScript.

    • Promises are used to handle asynchronous operations in JavaScript.

    • They represent a value that may be available now, in the future, or never.

    • Promises have three states: pending, fulfilled, or rejected.

    • Example: new Promise((resolve, reject) => { setTimeout(() => resolve('Done!'), 1000); });

  • Answered by AI
  • Q3. Explain event loop, what are different types of queues in event loop
  • Ans. 

    Event loop is a mechanism that allows for asynchronous execution of code by managing the order of events in a single thread.

    • Event loop continuously checks the call stack for any functions that need to be executed, and processes them in a non-blocking manner.

    • Different types of queues in event loop include microtask queue (Promise callbacks), macrotask queue (setTimeout, setInterval callbacks), and animation frame queue ...

  • Answered by AI
  • Q4. What is virtual DOM and why its faster
  • Ans. 

    Virtual DOM is a lightweight copy of the actual DOM, used to improve performance by minimizing direct manipulation of the real DOM.

    • Virtual DOM is a concept used in frameworks like React to optimize rendering performance.

    • Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.

    • This approach reduces the number of actual DOM manipulations, resulting in faster...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Software Engineer interview:
  • React.Js
  • Javascript
  • DSA

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

  • Answered by AI
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces, ...

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

First round include mcq related sql ,linux

Round 2 - Technical 

(2 Questions)

  • Q1. It is related to my project it was easy
  • Q2. Question about join in sql
Round 3 - Technical 

(1 Question)

  • Q1. Service now question bussines rule etc
Round 4 - HR 

(1 Question)

  • Q1. Behaviour question like why service now
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Java op question
  • Q2. 2 problem solving questions somewhat like three sum
Round 2 - Technical 

(2 Questions)

  • Q1. 3-4 coding questions easy to medium level
  • Q2. 2 Automation related questions using selenium.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Coding Test 

In first round 4 coding question like 1 dsa 2 database and one is api and question is very simple . coding round was conducted in hackerrank

Round 2 - Technical 

(2 Questions)

  • Q1. DSA QUESTION LIKE TREE AND GRAPH
  • Q2. DP AND SORTING APPROACH
Round 3 - Coding Test 

Again same but dsa question and oops concept in deep level

Interview Preparation Tips

Interview preparation tips for other job seekers - good knowledge in dsa , database , programming thats it
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Technical Round
  • Q2. Java , Selenium, Testing Concepts
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical round - java , selenium, situation base questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Techno Managerial Round
Round 4 - One-on-one 

(1 Question)

  • Q1. Directorial Round
Round 5 - HR 

(1 Question)

  • Q1. Basic HR Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with java, Selenium, Basic DB concepts and testing concepts
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Sliding window based question
Round 2 - Technical 

(1 Question)

  • Q1. Java, JS, SQL based questions
Round 3 - HR 

(1 Question)

  • Q1. Reasons to switch , motivation , salary discussion

SSE Interview Questions & Answers

user image Shayak Chakraborty

posted on 30 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Hackerrank test - DSA, RestAPI, SQL

Round 2 - Technical 

(2 Questions)

  • Q1. Data Structures and Alogrithms
  • Q2. Data Structures and Algorithms
Round 3 - Technical 

(1 Question)

  • Q1. System Design some feature in a social media platform.
  • Ans. 

    Implementing a 'Close Friends' feature in a social media platform.

    • Allow users to create a list of close friends to share exclusive content with

    • Provide options for users to customize privacy settings for their close friends list

    • Include a notification feature for when a user is added to someone else's close friends list

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Coding and Database design
Round 5 - One-on-one 

(1 Question)

  • Q1. Today to conducted quickly

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Based on experience and some technical scripting best practice question
Round 2 - Presentaion 

(1 Question)

  • Q1. Virtual agent presentation to a client and demo, followed by questions related to VA
Round 3 - Technical 

(1 Question)

  • Q1. Around experience

Top trending discussions

View All
Interview Tips & Stories
6d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Automation Testing and Python.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
What are the most common questions asked in ServiceNow HR round?

The most common HR questions asked in ServiceNow interview are -

  1. What are your strengths and weakness...read more
  2. Why are you looking for a chan...read more
  3. Where do you see yourself in 5 yea...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4/5

based on 120 interview experiences

Difficulty level

Easy 9%
Moderate 75%
Hard 16%

Duration

Less than 2 weeks 67%
2-4 weeks 26%
4-6 weeks 3%
6-8 weeks 3%
More than 8 weeks 1%
View more
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