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ServiceNow Secretary Interview Questions and Answers

Updated 20 Aug 2024

ServiceNow Secretary Interview Experiences

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Secretary Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Qualification i have right now
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in administrative roles.

    • Bachelor's degree in Business Administration

    • 5 years of experience in administrative roles

  • Answered by AI
  • Q2. Current employer
  • Ans. 

    I am currently employed at XYZ Company as an Administrative Assistant.

    • I have been working at XYZ Company for the past 3 years.

    • I handle various administrative tasks such as scheduling appointments, managing emails, and organizing files.

    • I have received positive feedback from my supervisors for my efficiency and attention to detail.

  • Answered by AI
Round 2 - Aptitude Test 

1 hour apti test it was difficult

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
Round 2 - Behavioral 

(1 Question)

  • Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - First know the basics of Saleforce.com for functional role then you dive into all great features in Salesforce.

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about yourself
  • Q2. What made you to choose Accenture?
  • Q3. Speak about something for atleast 5 mins( to check verbal communication)
  • Q4. How much salary are you expecting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and don't prepare too much cuz it'll just make the convo go more artificial so be relaxed/confident and just go with the flow.. keep it real

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding excel and SAP

Interview Preparation Tips

Interview preparation tips for other job seekers - Be preaperd for the role for which you ra egoing

I applied via Referral and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. She asked " Tell me 3 good and 3 bad things' about your last job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't lie if can't handle it.

Interview Questionnaire 

1 Question

  • Q1. What is your weakness?

I applied via Campus Placement and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

A simple aptitude test to define your skills set.

Round 2 - Technical 

(1 Question)

  • Q1. Limited to your projects and internships done

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep prepared of basic concepts of the tech stack mentioned in your resume and also be prepared to explain in well what u have done until now

Consultant Interview Questions & Answers

Accenture user image Kaustubh Verma

posted on 19 Dec 2015

I applied via Referral

Interview Questionnaire 

8 Questions

  • Q1. There is a factory. The transportation company charges the factory owners as long as their trucks stay in the factory area. Costs are rising due to this. How do you account for this problem?
  • Ans. 

    The factory is facing rising costs due to transportation company charging for trucks staying in the factory area.

    • Analyze the transportation company's pricing structure and negotiate for a better deal

    • Consider alternative transportation options such as rail or water transport

    • Optimize the factory's logistics to reduce the time trucks spend in the factory area

    • Explore the possibility of outsourcing transportation to a third

  • Answered by AI
  • Q2. Tell me something about yourself?
  • Ans. 

    I am a dedicated and experienced consultant with a passion for problem-solving and helping clients achieve their goals.

    • I have over 5 years of experience working in consulting firms, where I have successfully led projects from start to finish.

    • I have a strong background in data analysis and strategic planning, which allows me to provide valuable insights to clients.

    • I am skilled in building relationships with clients and ...

  • Answered by AI
  • Q3. Why Accenture?
  • Ans. 

    Accenture is a global leader in consulting, technology, and outsourcing services with a strong reputation for innovation and client success.

    • Global presence with diverse range of clients and projects

    • Strong reputation for innovation and cutting-edge technology solutions

    • Opportunities for professional growth and development

    • Collaborative and inclusive work culture

    • Track record of successful client engagements and impactful r

  • Answered by AI
  • Q4. Why MBA?
  • Ans. 

    An MBA will provide me with the necessary skills and knowledge to excel in the business world.

    • Acquire a strong foundation in business principles and practices

    • Develop leadership and management skills

    • Expand professional network and opportunities

    • Enhance critical thinking and problem-solving abilities

  • Answered by AI
  • Q5. Greatest achievement at ISB?
  • Ans. 

    My greatest achievement at ISB was leading a team to win the national case competition.

    • Led a team to victory in a national case competition

    • Developed innovative solutions to complex business problems

    • Demonstrated strong leadership and teamwork skills

  • Answered by AI
  • Q6. One person you admire in your batch and why?
  • Ans. 

    I admire Sarah in my batch for her exceptional leadership skills and dedication to helping others.

    • Sarah always takes the initiative to organize group study sessions and help classmates with difficult concepts.

    • She is a natural leader who motivates others to do their best and fosters a positive learning environment.

    • Sarah's dedication to academic excellence and willingness to support her peers make her a role model for me

  • Answered by AI
  • Q7. What did you learn from your peers at ISB?
  • Ans. 

    I learned a lot from my peers at ISB.

    • I learned different perspectives and approaches to problem-solving.

    • I learned about new industry trends and best practices.

    • I learned effective communication and teamwork skills.

    • I learned from their experiences and success stories.

    • I learned how to collaborate and leverage each other's strengths.

  • Answered by AI
  • Q8. What do you think works for you in an interview?
  • Ans. 

    Confidence, preparation, and showcasing relevant experience.

    • Researching the company and role beforehand

    • Practicing common interview questions

    • Highlighting relevant skills and experiences

    • Maintaining good eye contact and body language

    • Showing enthusiasm and confidence in responses

  • Answered by AI

Interview Preparation Tips

Round: Case Study Interview
Experience: After listening to the question I immediately analysed by asking myself some questions.
a) What can be the internal issues due to which trucks stay in the premises overtime? This could be broken down into - No preparation by the warehouse - No space in the warehouse- Shortage of tools and materials to unload Point no. 1 can be broken down into why there is no preparation by the warehouse personnel. One can analyse that there may be no communication between procurement division and store manager and the store manager may not know what he is getting, how much is he getting and at what time. The other reason can be that the truck is entering the premises with the wrong items (contrary to what was ordered) Point no. 2 can be broken down into several inventory management issues. Demand estimation, service cycle levels and are they reasonable and things like that. Basically a whole lot of OPMG from term 3. Point no. 3 is what do they use to upload. In this case the labour was fine but then there was a problem with the pallet availability. Pallets can be unavailable because they are procured from a vendor with high lead time. b) What can be the external factors that influence increase in costs? Are these the only transporters? Can we get better rates from another transporter Are these transporters getting rate of the items brought in.
Tips: Stay cool and confident. A case is just like doing a 30 min project under a
guide. Engage with him and be interested in knowing more.

Round: HR Interview
Tips: You can prepare for all the basic questions in a PI. Tell me about yourself is a standard question and should really be the clincher in any interview. Try not to talk only about studies and projects. Bring in a human and humour element to your anecdotes. And of course relevant anecdotes.

Skills:
College Name: Indian School Of Business (ISB)

Consultant Interview Questions & Answers

Accenture user image Shalabh Malhotra

posted on 22 Dec 2015

I applied via Referral

Interview Questionnaire 

8 Questions

  • Q1. Personal Interview: Tell me about yourself. Examples from life to justify for whatever points you had mentioned
  • Q2. Do you like travelling? Which all places have you been to?
  • Ans. 

    Yes, I love travelling. I have been to several countries including France, Italy, Japan, and Australia.

    • I enjoy exploring new cultures and trying different cuisines

    • Some of the places I have visited include Paris, Rome, Tokyo, and Sydney

    • I believe travelling helps broaden my perspective and enhances my problem-solving skills

  • Answered by AI
  • Q3. What do you know about Accenture and ABC? Which vertical in ABC interests you the most?
  • Ans. 

    Accenture is a global consulting and professional services firm, while ABC is a leading technology company. The vertical that interests me the most in ABC is the healthcare sector.

    • Accenture is a multinational professional services company providing services in strategy, consulting, digital, technology, and operations.

    • ABC is a technology company known for its innovative solutions in various industries such as healthcare...

  • Answered by AI
  • Q4. Personal Interview: Tell me about your experience in NTPC Ltd
  • Ans. 

    I have 5 years of experience working in various departments at NTPC Ltd.

    • Started as a graduate trainee in the engineering department

    • Worked on multiple projects related to power generation and distribution

    • Led a team in implementing a new safety protocol

    • Collaborated with cross-functional teams to improve operational efficiency

    • Attended training programs to enhance technical skills

  • Answered by AI
  • Q5. Why NTPC Ltd. after engineering and why MBA now?
  • Ans. 

    Passion for energy sector and desire to enhance business acumen through MBA

    • Passion for energy sector developed during engineering at NTPC Ltd.

    • Desire to enhance business acumen and leadership skills through MBA

    • Combining technical knowledge with management expertise for career growth

  • Answered by AI
  • Q6. Present Power Scenario in India. Difficulties faced by thermal power plants at present
  • Ans. 

    India's power scenario is complex with challenges faced by thermal power plants.

    • India's power demand is increasing rapidly

    • Renewable energy sources are being promoted to reduce dependence on fossil fuels

    • Thermal power plants are facing challenges due to shortage of coal, environmental concerns, and competition from renewable sources

    • Several thermal power plants are operating below capacity or shutting down

    • Government is ta...

  • Answered by AI
  • Q7. Future of Nuclear Power Plants. Pros and Cons
  • Ans. 

    Nuclear power plants have pros like low carbon emissions but cons like high cost and safety concerns.

    • Pros: low carbon emissions, high energy output, reliable power source

    • Cons: high cost, safety concerns, nuclear waste disposal

    • Examples: Fukushima disaster, Chernobyl disaster, Three Mile Island accident

    • Future: advancements in technology may improve safety and efficiency, but public perception remains a challenge

  • Answered by AI
  • Q8. Hydro-electric plants and their pros and cons
  • Ans. 

    Hydro-electric plants use flowing water to generate electricity, but have both advantages and disadvantages.

    • Pros: Renewable energy source, low operating costs, minimal greenhouse gas emissions

    • Cons: High initial costs, impact on ecosystems and fish populations, limited availability of suitable locations

    • Example: The Hoover Dam in the United States is a large hydro-electric plant that provides electricity to millions of p

  • Answered by AI

Interview Preparation Tips

Round: Case Study Interview
Experience: In the first round, apart from questions asked in the personal interview I was given a guesstimation case to solve. It didn't (that)go well . The guesstimation problem was as follows:
You are a private company who has got the contract to install street lights in Lucknow. Guesstimate the number of street lights that will be required and the expected profit you think you can earn.
Structure:
1. I assumed Lucknow‟s area to be 20km by 20km.
2. I, then, divided the city into a matrix assuming it to be criss-crossed by #60 20 km roads running horizontally and vertically each.
3. Then estimated an approximate of 30% area to be under forest cover.
4. Divided the roads in the remaining 70% area into roads present in residential and non-residential (commercial + highways) areas. Took an estimate on number of street lights present per km in both these areas.
5. Finally came to a number on the number of street lights taking into account that some places will have 2 lamps on a single post while others will have just 1.
6. After that estimated the product + set-up cost for each street light.
7. Estimated the running charges (maintenance and electricity). Electricity charges would depend on the number of operation hours and watt-rating of the lamp. Maintenance charges and profit margin was estimated.
8. In the end a total estimate of profits was calculated.

Tips: Prepare for guesstimation well.

Round: Case Study Interview
Experience: This round was based on my work-ex.
Tips: Know your company well and have a good hold on your sector.

General Tips: Prepare for cases and guesstimation problems well.
For a consulting job requires a lot of travelling so make sure (if you r a travel enthusiast) that you justify you love travelling.
Skills:
College Name: IIM Lucknow
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow Secretary interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are HR and Aptitude Test.

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