Premium Employer

i

This company page is being actively managed by ServiceNow Team. If you also belong to the team, you can get access from here

ServiceNow Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

ServiceNow Senior Consultant Interview Questions and Answers

Updated 8 Dec 2024

ServiceNow Senior Consultant Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Based on experience and some technical scripting best practice question
Round 2 - Presentaion 

(1 Question)

  • Q1. Virtual agent presentation to a client and demo, followed by questions related to VA
Round 3 - Technical 

(1 Question)

  • Q1. Around experience

Interview questions from similar companies

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 50

Round: Group Discussion
Duration: 1 hour 5 minutes

College Name: GITAM University, Visakhapatnam

I was interviewed before Jun 2016.

Interview Preparation Tips

Round: Test
Duration: 1 hour

Round: Group Discussion
Duration: 10 hours

Skills: Java Programming

Interview Preparation Tips

Round: Test
Experience: The aptitude test was not that harder. focus was mainly on number systems. personally, i don't suggest that you need to go through R.S.Agrawal. IndiaBix is more than enough...but practice number systems as much as you can. A candidate with basic knowledge of all topics can easily crack this round.out of around 450 students, 257

College Name: Walchand College Of Engineering, Sangli

Interview Preparation Tips

Round: Personal Interview
Experience: The interview questions asked:
- Expand on career highlights
- Specific details of your role in product development for
emerging markets
- Details of international work experience
- Since I have done product development in automotive
electronics for considerable part of my career, will I be able to
cope with assignments in non- automotive sectors, such as
telecom, healthcare, etc
- Talk about your extracurricular activities
- Talk about two defining moments in life which have made you
what you are today
- Two positives and two negatives which your family, peers and
superiors see in you. What steps have you taken to improve on
it?

Round: Personal interview
Experience: Personal Interview Questions:
- Tools used for product life cycle management
- Career progress
- How much did you score in DMOP?
- What is your CGPA?

Round: personal interview
Experience: Personal Interview Questions:
- Career progress
- Will you be able to cope with assignments in non- automotive
sectors, such as telecom, healthcare, etc
- Talk about your extracurricular activities
- Are you willing to relocate to Gurgaon?
- Salary expectation
Work experience and the relevance of work experience for the job description were helpful through the interview.

College Name: Indian School Of Business (ISB)

Interview Questionnaire 

14 Questions

  • Q1. Why are you interested in consulting?
  • Q2. How has your stay here been been?
  • Q3. What could you have done better at here?
  • Q4. What does success mean to you?
  • Q5. What are the three most important aspects that defines success?
  • Q6. Tell us about a situation when you were in a difficult situation while working in a team? How did you handle it?
  • Q7. Tell me about a situation when you demonstrated leadership qualities?
  • Q8. Consulting specific
  • Q9. Why consulting?
  • Q10. Why do you think you are a good fit for consulting?
  • Q11. Do you have a preference for a particular domain?
  • Ans. 

    Yes, I have a preference for the technology domain.

    • I have a strong background in computer science and programming.

    • I enjoy working with emerging technologies and exploring new advancements.

    • Some of my favorite projects have involved developing software for mobile devices and web applications.

    • I am also interested in artificial intelligence and machine learning.

    • Overall, I am passionate about using technology to solve compl

  • Answered by AI
  • Q12. What did you learn from your previous Work in consulting?
  • Q13. What did you you do as a member of the club? What did you learn from it?
  • Ans. 

    As a member of the club, I organized events, fundraisers, and participated in community service projects. I learned leadership, teamwork, and communication skills.

    • Organized events such as charity walks and bake sales

    • Raised funds for local non-profit organizations

    • Participated in community service projects such as park cleanups

    • Learned leadership skills by serving as club president

    • Developed teamwork and communication skil

  • Answered by AI
  • Q14. A joint venture has been formed between HPCL and a foreign oil & gas major to set up a oil refinery in India. You are one of the six directors appointed. What are the important decisions that you need to ...

Interview Preparation Tips

General Tips: Be very structured while analyzing the case and ask for clarifications where ever needed. Be consistent in you HR answers across rounds.
Skills: Case Analysis, Economic
College Name: NA

Interview Questionnaire 

15 Questions

  • Q1. Can you quickly run me through your CV (linking to the main points of your life)?
  • Ans. 

    Experienced consultant with a diverse background in finance, marketing, and project management.

    • Started career in finance, working for a top investment firm

    • Transitioned to marketing, leading successful campaigns for Fortune 500 companies

    • Currently specializing in project management, overseeing large-scale initiatives for global organizations

  • Answered by AI
  • Q2. What was the most important lesson that you learned as part of your two year life in MBA?
  • Q3. What would you describe as your biggest weakness?
  • Q4. How do you feel about travelling/ are you comfortable with long hours of travel as part of work? (answer should be yes)
  • Q5. Any location preferences?
  • Ans. 

    I am open to any location as long as the opportunity aligns with my career goals.

    • Open to relocation for the right opportunity

    • Prefer locations with good work-life balance

    • Interested in urban areas with diverse cultural experiences

  • Answered by AI
  • Q6. Why accenture?
  • Q7. How do you think you will fit in into accenture’s scheme of things?
  • Q8. Why consulting?
  • Q9. If not consulting then what will you do?
  • Q10. Why MBA after B.Arch (insert any educational background)?
  • Q11. Why Consulting after working in real estate/construction sector?
  • Q12. Describe the projects that you were involved in and your role in it in some detail
  • Q13. Will you be comfortable working as part of teams if you have been involved in independent research (CIS) earlier?
  • Q14. Identify ways to push up declining sales of a major player in the ready to eat food category in Tier I cities in India. The target segment was IT/ consult sector people (convenience seekers) and hostelite...
  • Ans. 

    To push up declining sales of a major player in the ready to eat food category in Tier I cities in India, recommendations include targeting IT/consult sector people and hostelites, improving product packaging and branding, offering discounts and promotions, expanding distribution channels, and conducting market research.

    • Target the IT/consult sector people and hostelites as the primary consumer segment

    • Improve product pa...

  • Answered by AI
  • Q15. Guesstimation – Estimate the no: of 3-wheelers (market size for 3- wheelers) in lucknow
  • Ans. 

    Approximately 50,000 3-wheelers are estimated to be in Lucknow.

    • Consider the population of Lucknow and the percentage of people who use 3-wheelers as a mode of transportation.

    • Look at the number of registered 3-wheelers in the city.

    • Take into account the number of 3-wheeler manufacturers and dealers in the area.

    • Consider the demand for 3-wheelers in the city for commercial purposes such as transportation of goods and passe...

  • Answered by AI

Interview Preparation Tips

General Tips: To dos1. Be clear on why you feel that you will suit this job2. Engage the interviewer in conversation.3. Frame your reasons for applying to the job in such a manner that you feel comfortable answering without seeming that your answers are cliched.4. Be yourself in the interview and be comfortable and unashamed of being yourself no matter what they tell you.Donts:1. Do not lose your cool at any cost. The interviewer may try to unnerve you by saying why you dont suit this profile.2. If you feel that you are going wrong in analyzing the case, don’t feel shy from asking for clues and pointers to the right directionPlease read the profile well before applying to any company and have the reasons for applying clearly in mind. This would help in facing interviews later on. The most important thing before facing any interview is to feel that this job suits you and you suit this job.
Skills: Economics, Case Analysis
College Name: NA

Interview Questionnaire 

10 Questions

  • Q1. Tell me something about yourself
  • Q2. Strengths & Weaknesses?
  • Ans. 

    Strengths include strong analytical skills and attention to detail. Weaknesses include tendency to overthink and difficulty delegating tasks.

    • Strengths: strong analytical skills

    • Strengths: attention to detail

    • Weaknesses: tendency to overthink

    • Weaknesses: difficulty delegating tasks

  • Answered by AI
  • Q3. Why consulting over finance or investment banking?
  • Ans. 

    Consulting offers a diverse range of projects and clients, allowing for continuous learning and growth.

    • Consulting provides exposure to various industries and business models

    • Consultants work on a wide range of projects, from strategy development to implementation

    • Consulting offers the opportunity to work with diverse teams and clients

    • Consultants develop a broad skill set that can be applied to various career paths

    • Finance...

  • Answered by AI
  • Q4. Give some leadership examples which you have demonstrated in your past?
  • Q5. What did u do in italy (or bocconi) during the student exchange program?
  • Ans. 

    During my student exchange program at Bocconi in Italy, I took courses in international business and Italian language.

    • Took courses in international business and Italian language

    • Participated in cultural events and activities organized by the university

    • Explored different regions of Italy and learned about their history and culture

  • Answered by AI
  • Q6. What kind of work you did in American express during your summers?
  • Ans. 

    I worked as a summer intern at American Express.

    • Assisted in analyzing customer data to identify trends and patterns

    • Collaborated with team members to develop marketing strategies for new products

    • Conducted market research to gather insights on consumer behavior

    • Participated in team meetings and presented findings to senior management

    • Learned about the financial services industry and gained valuable professional experience

  • Answered by AI
  • Q7. What kind of work you did in Texas instruments?
  • Q8. Draw the value chain for automobile industry. (was asked probably i had written that i follow auto sector)
  • Q9. Estimate the market size of second hand cars in India. (both from demand side and supply side)
  • Ans. 

    The second-hand car market in India is estimated to be worth several billion dollars, with a large demand and supply side.

    • India is the fourth largest automobile market in the world, with a large number of cars being sold every year.

    • The second-hand car market is driven by factors such as affordability, availability, and the desire for newer models.

    • The demand for second-hand cars is particularly high in smaller cities an...

  • Answered by AI
  • Q10. Chalk out the market entry strategy for a player wanting to enter into second hand cars market
  • Ans. 

    Market entry strategy for a player entering second hand cars market

    • Conduct market research to identify target audience and competition

    • Establish partnerships with local dealerships and mechanics

    • Create a user-friendly online platform for buying and selling cars

    • Offer competitive pricing and financing options

    • Invest in marketing and advertising to increase brand awareness

    • Provide excellent customer service to build trust and

  • Answered by AI

Interview Preparation Tips

General Tips: I believe it was because of the confidence and energy i showed during the interviews. try making your answers a little bit interesting.
Skills: Case analysis, Economics
College Name: NA

Interview Questionnaire 

16 Questions

  • Q1. What did you learn in Schlumberger?
  • Q2. What did you like in your academic life?
  • Q3. I had talked a bit about Just Tea, so there were a few questions about it?
  • Q4. Why did you leave Schlumberger?
  • Q5. Why consulting?
  • Q6. Which other processes are you running for/which all did you apply/which all is remaining?
  • Ans. 

    I am currently running processes for three different clients in the healthcare, finance, and technology industries.

    • Healthcare industry - working on optimizing patient care processes

    • Finance industry - assisting with financial analysis and risk management

    • Technology industry - implementing new software solutions for a client

  • Answered by AI
  • Q7. What are your apprehensions about a consulting job?
  • Ans. 

    Apprehensions about consulting job

    • Lack of work-life balance

    • High pressure and tight deadlines

    • Constant travel and being away from family

    • Dealing with difficult clients or colleagues

    • Fear of not meeting client expectations

    • Concerns about job security and stability

  • Answered by AI
  • Q8. Then she asked me if I have any questions, I had few friends who were working with ABC, so they had mentioned the different roles on offer, so I had asked a bit on this
  • Q9. I was quizzed by all the four interviewers on my work at Schlumberger?
  • Q10. I was also asked about my work during Summers, why I had signed out and worked in a hotel?
  • Q11. A few questions about the competitions I had did?
  • Q12. MTR foods has been a major player in Ready to Eat (Ready to Eat Palak, Ready to Eat Chole Masala etc). But, the company sales/industry is not growing as expected. What needs to be done?
  • Q13. The number of three wheelers in Lucknow
  • Q14. Why Accenture?
  • Q15. Why Accenture and not McKinsey/BCG/IBM/KPMG?
  • Q16. About the Entreprenuerial Venture I had How did you apply what you learnt over the two years in your venture

Interview Preparation Tips

Round: HR Interview
Experience: The four rounds of interview were-
1. Case Study
2. HR
3. Case Study
4. Partner Interview
2nd Round HR- The HR round was the second round and was not an elimination round. The HR glanced upon my CV for a couple of ministers. The questions asked were

General Tips: Be ready to talk. Show that you are willing to travel, you like talking to people and do not mind long working hour. Bring in this without them asking for it. It helps.
Skills: Case analysis, Economics
College Name: NA

Interview Questionnaire 

16 Questions

  • Q1. How do you think your personal life would be affected while working for Consulting firm?
  • Ans. 

    Working for a consulting firm can have a significant impact on personal life.

    • Long working hours and frequent travel can lead to less time spent with family and friends.

    • The demanding nature of consulting work can cause stress and affect personal relationships.

    • The need to constantly stay updated and learn new skills may require sacrificing personal time and hobbies.

    • The pressure to meet client expectations and deliver res...

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have the expertise, experience, and skills necessary to provide valuable insights and solutions as a consultant.

    • I have a strong background in the industry and extensive knowledge of best practices.

    • I have successfully completed numerous consulting projects, delivering measurable results.

    • I possess excellent analytical and problem-solving skills, allowing me to identify and address clients' needs effectively.

    • I am a grea...

  • Answered by AI
  • Q3. Biggest challenge faced in life and how you overcome it?
  • Ans. 

    Overcoming the challenge of public speaking

    • Fear of public speaking

    • Joining a public speaking club

    • Practicing regularly

    • Seeking feedback and improvement

    • Delivering successful presentations

  • Answered by AI
  • Q4. What motivates you the most?
  • Ans. 

    I am motivated by the opportunity to solve complex problems and make a positive impact.

    • Challenging projects and tasks

    • Opportunity to learn and grow

    • Making a positive impact on clients and their businesses

    • Recognition and appreciation for my work

    • Working with a collaborative and supportive team

  • Answered by AI
  • Q5. Why Consulting?
  • Ans. 

    Consulting offers diverse challenges, continuous learning, and the opportunity to make a significant impact.

    • Consulting provides exposure to various industries and business problems.

    • It offers the chance to work with talented professionals and learn from their expertise.

    • Consultants have the opportunity to make a tangible difference by solving complex problems.

    • The work is dynamic and constantly evolving, ensuring continuo...

  • Answered by AI
  • Q6. Why do you think you would able to mix up well with people from diverse backgrounds?
  • Ans. 

    I have a strong ability to empathize and understand different perspectives, which helps me connect with people from diverse backgrounds.

    • I have a natural curiosity about different cultures and backgrounds, which makes me eager to learn and understand more about others.

    • I actively seek out opportunities to engage with people from diverse backgrounds, such as joining multicultural clubs or attending international events.

    • I ...

  • Answered by AI
  • Q7. Your worst team experience?
  • Ans. 

    My worst team experience was during a project where communication and collaboration were severely lacking.

    • Lack of clear communication led to misunderstandings and delays

    • Team members had conflicting priorities and goals

    • There was a lack of trust and support among team members

    • No effective leadership or guidance

    • Constant disagreements and conflicts

    • Missed deadlines and poor quality deliverables

  • Answered by AI
  • Q8. What do you do at here(b-school)?
  • Ans. 

    At b-school, I engage in various activities such as attending classes, participating in case competitions, networking with industry professionals, and gaining practical experience through internships.

    • Attending classes and lectures on various business subjects

    • Participating in case competitions to apply theoretical knowledge in real-world scenarios

    • Networking with industry professionals through guest lectures, workshops, ...

  • Answered by AI
  • Q9. About the Company-
  • Q10. Why Accenture Business Consulting?
  • Ans. 

    Accenture Business Consulting offers a unique blend of expertise, global reach, and innovative solutions.

    • Accenture Business Consulting has a strong reputation for delivering high-quality consulting services.

    • They have a global presence, allowing them to work with clients from various industries and regions.

    • Accenture Business Consulting is known for its innovative approach to problem-solving and its ability to drive busi...

  • Answered by AI
  • Q11. Which sector you would like to work in at ABC?
  • Ans. 

    I would like to work in the technology sector at ABC.

    • I have a strong background in technology and enjoy staying up-to-date with the latest advancements.

    • Working in the technology sector would allow me to utilize my skills and expertise effectively.

    • I am passionate about innovation and problem-solving, which are key aspects of the technology industry.

    • I believe that the technology sector offers immense growth opportunities...

  • Answered by AI
  • Q12. What all areas do we operate in?
  • Ans. 

    We operate in various areas including technology, finance, healthcare, and more.

    • Technology

    • Finance

    • Healthcare

    • Retail

    • Manufacturing

    • Education

    • Government

    • Energy

    • Telecommunications

  • Answered by AI
  • Q13. About my past work-experience- Nature of responsibilities held
  • Q14. Challenges faced in Schlumberger?
  • Ans. 

    Schlumberger faces challenges in the oil and gas industry.

    • Fluctuating oil prices affect revenue and profitability.

    • Competition from other oilfield services companies.

    • Regulatory and environmental challenges in different regions.

    • Managing a global workforce with diverse cultures and languages.

    • Investing in new technologies and innovation to stay ahead.

    • Adapting to changing market conditions and customer demands.

    • Maintaining a

  • Answered by AI
  • Q15. Every project at ABC has 3 phases – Diagnostics, Design and Implementation. You are a consultant to an oil and gas company so take me through each of the three phases in a structured manner
  • Ans. 

    The three phases of a project at ABC - Diagnostics, Design, and Implementation

    • Diagnostics phase involves gathering information and analyzing the current state of the oil and gas company

    • Design phase focuses on developing a plan or strategy to address the identified issues or goals

    • Implementation phase involves executing the plan, monitoring progress, and making necessary adjustments

    • Example: In the diagnostics phase, cons...

  • Answered by AI
  • Q16. You are a consultant to the HR department of a pharma company which wants to increase rapidly in coming years and hence hire in huge numbers so department wants you to design a comprehensive training and ...

Interview Preparation Tips

General Tips: 1) High level of confidence2) Well prepared HR answers3) Good research about the company4) Structured Approach adopted in solving the cases
Skills: Case Analysis, Economics
College Name: NA
Contribute & help others!
anonymous
You can choose to be anonymous

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Senior Consultant interview?
ServiceNow interview process usually has 3 rounds. The most common rounds in the ServiceNow interview process are Behavioral and Technical.
What are the top questions asked in ServiceNow Senior Consultant interview?

Some of the top questions asked at the ServiceNow Senior Consultant interview -

  1. Virtual agent presentation to a client and demo, followed by questions related ...read more
  2. based on experience and some technical scripting best practice quest...read more
  3. Around experie...read more

Recently Viewed

SALARIES

Concentrix Corporation

INTERVIEWS

ServiceNow

No Interviews

DESIGNATION

REVIEWS

Concentrix Corporation

No Reviews

REVIEWS

Concentrix Corporation

No Reviews

INTERVIEWS

ServiceNow

No Interviews

REVIEWS

Concentrix Corporation

No Reviews

SALARIES

ServiceNow

INTERVIEWS

Nagarro

5.6k top interview questions

DESIGNATION

Tell us how to improve this page.

ServiceNow Senior Consultant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Join ServiceNow The world works with ServiceNow.
ServiceNow Senior Consultant Salary
based on 7 salaries
₹14 L/yr - ₹30.5 L/yr
27% more than the average Senior Consultant Salary in India
View more details
Software Engineer
414 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Software Engineer
345 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Technical Support Engineer
121 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Content Data Analyst
90 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Staff Software Engineer
76 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare ServiceNow with

Salesforce

4.0
Compare

Oracle

3.7
Compare

SAP

4.2
Compare

Microsoft Corporation

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview