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ServiceNow Senior Consultant Interview Questions and Answers

Updated 8 Dec 2024

ServiceNow Senior Consultant Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Based on experience and some technical scripting best practice question
Round 2 - Presentaion 

(1 Question)

  • Q1. Virtual agent presentation to a client and demo, followed by questions related to VA
Round 3 - Technical 

(1 Question)

  • Q1. Around experience

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Projects on which candidate worked and elaborate?
  • Q2. Knowledge on skills you mentioned in resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - - Projects are main thing focused in interview
- Check for in demand skills in Enterprise and prepare for that
- Resume should have skills updated which you can explain properly in interview
- Google questions asked in interview
- Check company profile before appearing for interview
- Explain your answer to the point asked by interviewer, not too lengthy or in short.

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on Salesforce Basics. One can learn all great features in Salesforce.com but we must know the basic admin functionalities and features in Saleforce.
Round 2 - Behavioral 

(1 Question)

  • Q1. The questions will be on your career, Resume. They will look for story telling skills, can you be a team player and individual player, etc. Can be technical as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - First know the basics of Saleforce.com for functional role then you dive into all great features in Salesforce.

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Difference between Router and Switching.
  • Ans. 

    Routers connect different networks while switches connect devices within a network.

    • Routers operate at the network layer of the OSI model while switches operate at the data link layer.

    • Routers use routing tables to determine the best path for data to travel between networks while switches use MAC addresses to direct data within a network.

    • Routers can connect networks with different protocols while switches cannot.

    • Examples...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be technically sound to get this job.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Major components of IAM
  • Ans. 

    IAM major components are authentication, authorization, and identity management.

    • Authentication: verifying the identity of a user or system

    • Authorization: granting access to resources based on user roles and permissions

    • Identity management: managing user identities and their access to resources

    • Examples: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Technically to be strong

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Accounting questions and work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for accounting entries and work experience

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and prepare well

I applied via Company Website and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There were 2 rounds:Technical and HR. In technical round, questions were from all GTS/SD areas, configurations and kind of enhancements.
  • Q2. Tell them about the work done.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t pretend to know something you are not fully aware of. Be honest and try to answer in detail.

I applied via LinkedIn and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. General questions about previous company and the work I did there and then building on from there?
Round 2 - One-on-one 

(1 Question)

  • Q1. Details about my experience?
Round 3 - HR 

(3 Questions)

  • Q1. Total Experience I have overall?
  • Q2. Current Salary inclusive of fixed?
  • Q3. Salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest. If you donot have experience on particular field or you don't know the answer, say no.

Interview Questionnaire 

1 Question

  • Q1. OSD, Imaging, customized wim file.

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Senior Consultant interview?
ServiceNow interview process usually has 3 rounds. The most common rounds in the ServiceNow interview process are Behavioral and Technical.
What are the top questions asked in ServiceNow Senior Consultant interview?

Some of the top questions asked at the ServiceNow Senior Consultant interview -

  1. Virtual agent presentation to a client and demo, followed by questions related ...read more
  2. based on experience and some technical scripting best practice quest...read more
  3. Around experie...read more

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ServiceNow Senior Consultant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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ServiceNow Senior Consultant Salary
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₹14 L/yr - ₹30.5 L/yr
27% more than the average Senior Consultant Salary in India
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