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ServiceNow Interview Questions, Process, and Tips

Updated 11 Feb 2025

Top ServiceNow Interview Questions and Answers

View all 97 questions

ServiceNow Interview Experiences

Popular Designations

120 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Regarding js coding

Top ServiceNow Senior Software Engineer Interview Questions and Answers

Q1. Explain event loop, what are different types of queues in event loop
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Tell me about yourself. What technology are you using? What is a Collection? What are the different types of collection there? What is the difference between ArrayList and LinkedList What are the basic building blocks of Stream operators, s... read more
View answer (2)

Software Engineer Interview Questions & Answers

user image Abhishek Malviya

posted on 28 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Meeting rooms from leetcode
  • Q2. Maze path dynamic programming

Top ServiceNow Software Engineer Interview Questions and Answers

Q1. Set Matrix Zeros Problem Statement Given an N x M integer matrix, if an element is 0, set its entire row and column to 0's, and return the matrix. Specifically, if a cell has a value 0 (i.e., matrix[i][j] == 0), change all cells in the ith ... read more
View answer (3)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (205)
ServiceNow Interview Questions and Answers for Freshers
illustration image

Automation Test Engineer Interview Questions & Answers

user image Pattubala Bhargavi

posted on 12 Mar 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They mostly asked about Java questions and few scenarios to write test cases.
  • Q2. Most of the questions are java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Better to have good grip on coding concepsts. I haven't clered the first round.

Automation Test Engineer Interview Questions asked at other Companies

Q1. How to handle scrollbar and mouse activities Jenkins and Github Story Point in Agile
Backlogs in Agile
Jira workflow explain framework pom.xml wap number reverse program StellException
Exception in Selenium diff - getwindowhandles() and get... read more
View answer (2)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

They called me for javascript development when i was a java developer. But they took 2 rouds which went well.

Round 3 - Technical 

(2 Questions)

  • Q1. They asked some dsa questions
  • Q2. I don't remember anything

Top ServiceNow Senior Software Engineer Interview Questions and Answers

Q1. Explain event loop, what are different types of queues in event loop
View answer (1)

Senior Software Engineer Interview Questions asked at other Companies

Q1. Tell me about yourself. What technology are you using? What is a Collection? What are the different types of collection there? What is the difference between ArrayList and LinkedList What are the basic building blocks of Stream operators, s... read more
View answer (2)

ServiceNow interview questions for popular designations

 Software Engineer

 (13)

 Technical Support Engineer

 (8)

 Senior Software Engineer

 (8)

 Product Manager

 (4)

 Software Developer

 (4)

 Software Engineer Intern

 (3)

 Software Quality Engineer

 (3)

 Senior Technical Support Engineer

 (3)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask your past experience and technical related stuff in the resume. Need to have good understanding knowledge and Having good speaking confidence, enough to attract the interviewer.

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)

Get interview-ready with Top ServiceNow Interview Questions

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Newspaper Ad and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Coding Test 

Mcq based on javascript linux sql

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Your tech skills
  • Q3. About sql and javascript

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Top ServiceNow Technical Support Engineer Interview Questions and Answers

Q1. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
View answer (1)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Jobs at ServiceNow

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why interested on ServiceNow?
  • Ans. 

    ServiceNow is a leading platform for IT service management and automation, offering a wide range of features and benefits.

    • ServiceNow provides a comprehensive suite of tools for managing IT services, including incident management, problem management, and change management.

    • The platform offers automation capabilities that can streamline processes and improve efficiency.

    • ServiceNow has a user-friendly interface and customiz...

  • Answered by AI
  • Q2. How do you fit the role?
  • Ans. 

    I have extensive experience in pricing strategy and analysis, as well as strong leadership and communication skills.

    • I have successfully developed and implemented pricing strategies that resulted in increased profitability for my previous company.

    • I have a deep understanding of market dynamics and competitive landscape, allowing me to effectively price products and services.

    • I have led cross-functional teams to optimize p...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Past work done along with impact caused
  • Ans. 

    I have successfully implemented pricing strategies that resulted in significant revenue growth.

    • Implemented dynamic pricing model that increased overall revenue by 20%

    • Developed and executed promotional pricing campaigns that led to a 15% increase in sales

    • Optimized pricing structure for a product line, resulting in a 10% increase in profit margin

    • Introduced pricing analytics tools that improved pricing decision-making pro...

  • Answered by AI
  • Q2. Questions on various pricing models
  • Q3. How to adopt on data challenges?
  • Ans. 

    Adopting to data challenges requires a strategic approach and a willingness to learn and adapt.

    • Identify the specific data challenges and prioritize them based on their impact on pricing decisions

    • Develop a data management plan to ensure data accuracy, completeness, and consistency

    • Invest in data analytics tools and technologies to extract insights from data

    • Collaborate with cross-functional teams to ensure alignment on da...

  • Answered by AI
Round 4 - Technical 

(2 Questions)

  • Q1. Technical questions on Excel, PowerBI, Tableau
  • Q2. Questions on ways to influence and soft skills - pricing related
Round 5 - Case Study 

How to run price increase? What was the efforts internally? External communication - best practices

Round 6 - HR 

(2 Questions)

  • Q1. On where the role sits in the organisation
  • Q2. Location, salary & work styles

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Pricing Manager interview:
  • Leadership Skills
  • Pricing
  • Team Management
Interview preparation tips for other job seekers - Be assertive
Technically be sound

All the best - great company to work with

Senior Pricing Manager Interview Questions asked at other Companies

Q1. How to adopt on data challenges?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Coding Test 

2 questions Based on arrays level of medium

Round 2 - Technical 

(1 Question)

  • Q1. 2 questions based on array and linked list
Round 3 - Technical 

(1 Question)

  • Q1. Question based on metrix
Round 4 - HR 

(1 Question)

  • Q1. Behavioural questions

Interview Preparation Tips

Topics to prepare for ServiceNow Associate Software Engineer interview:
  • Data Structures
  • OOPS
Interview preparation tips for other job seekers - Mostly data structures topics are important so you can practicing data structures questions

Associate Software Engineer Interview Questions asked at other Companies

Q1. Triplets with Given Sum Problem Given an array or list ARR consisting of N integers, your task is to identify all distinct triplets within the array that sum up to a specified number K. Explanation: A triplet is a set {ARR[i], ARR[j], ARR[k... read more
View answer (2)

Senior Associate Interview Questions & Answers

user image michael lobo

posted on 29 Jan 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Case Study 

Chargeback rights and case study

Round 2 - Case Study 

Chargeback case study

Round 3 - Chargeback Dispute  

(1 Question)

  • Q1. Normal questionnaire and case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Chargeback dispute work flow

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Linux , AWS provisioning , eks provisioning , Jenkins and terraform
  • Q2. Core networking , terraform ansible etc
Round 3 - Assignment 

Basic technical , and process and general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Get prepared basics in os , scripting , cloud ,networking, ansible , terraform, Jenkins

Senior Systems Engineer Interview Questions asked at other Companies

Q1. 2. Explain COMP, COMP-2, COMP-3 and Display. What are the difference between Continue and Next Sentence? Why does SOC7 occur?
View answer (4)
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Python and Unit Testing.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

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ServiceNow Interview Process

based on 117 interviews

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based on 384 reviews

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Rating in categories

3.7

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4.0

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4.1

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4.1

Company culture

3.5

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