AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
ServiceNow
Compare
All Filters
145 ServiceNow Jobs
Product Success Manager
ServiceNow
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Be the focal point of contact coordination for customer programs events with Product Success, including customer onboarding/closed loop tracking for customer programs
- A deep sense of empathy for the customer and genuine passion in helping them succeed
- Engage and collaborate closely with the ServiceNow RD teams on escalated technical issues
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
- Experience in analyzing and recommending strategies based on business priorities
- Solid experience in requirements gathering, including experience in creating process mapping documentation
- Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Miro, Word and PowerPoint.)
- Responsible for creating innovative solutions leveraging ServiceNow s CIWF Solutions
- Mentor field resources in implementation methodology, configuration, and best practices for CIWF applications
- Review customer s architecture, design processes and system integrations to the platform
- Respond to customer questions relating to ServiceNow CIWF Solutions
- This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations
- Contribute to sales campaigns focused on CRM discussing best practice implementation strategy and planning
- Configure solution environments to address customer requirements and business issues
- Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
- Share best practices and known solutions with other internal teams, community and customers to help promote faster time to value for customers
- Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using A
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Manager roles with real interview advice
What people at ServiceNow are saying
Rating based on 4 Manager
reviews
Anonymous · IT & Information Security
in Hyderabad / Secunderabad
Great opportunity to improve skills
Worst management. Ignores employees health
- Job security - Bad
Manager salary at ServiceNow
What ServiceNow employees are saying about work life
ServiceNow Benefits
Annual Professional Growth Support Financial & Retirement Benefits Insurance, Health & Wellness Benefits Perks & Discounts Family & Parental Benefits Generous Vacation & Time Off 
Compare ServiceNow with
Salesforce
Oracle
SAP
Microsoft Corporation
IBM
Adobe
Cisco
VMware Software
Accenture
HCLTech
Amdocs
Automatic Data Processing (ADP)
24/7 Customer
Thomson Reuters
NCR Voyix
Oracle Cerner
Chetu
R Systems International
Dassault Systemes
Globant
Similar Jobs for you
ServiceNow Bangalore / Bengaluru Office Location
Karnataka 560001
Staff Quality Performance Engineer
10-12 Yrs
Hyderabad / Secunderabad, Ahmedabad
Staff Machine Learning Quality Engineer
5-10 Yrs
Hyderabad / Secunderabad, Ahmedabad
Strategic Partner Insights, Junior Specialist
12-13 Yrs
Hyderabad / Secunderabad, Ahmedabad
