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49 Whatfix Jobs

Solutions Consultant - NA Region

7-9 years

Bangalore / Bengaluru

1 vacancy

Solutions Consultant - NA Region

Whatfix

posted 17d ago

Job Role Insights

Fixed timing

Job Description

Who are we?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

Hustle Mode ON is the motto we live by.

  • Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.

  • With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.

  • Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020

  • Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023

  • Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

  • Were also winners of

What would you get to do?

Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape

Understand and study Whatfix deployments across industries and come up with industry best practices and use cases based on our current deployments.

Self-driven interest to learn more about customers business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform

Partner with the Account Executives during (business) discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers

Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos.

Respond to functional and technical elements of RFIs/RFPs with the assistance of Account

Executives and Technical Sales Engineers.
Convey feature input and customer requirements to Product Management teams
Partnering with sales executives to plan, prepare, and execute strategic deals in complex

sales cycles including Discovery Calls, Value Assessment calls, and more.
Respond to objections during solution presentations and articulate the value and return on

investment delivered
Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative

product expertise for all customer needs
Effectively communicate & build confidence with customers across teams (Engineering,

Product, Marketing, and Sales)

Who would be a good fit for this role?

8+ years Technical Pre-Sales / Sales Engineering / Solutions Consulting experience Ability to study existing deployments across industries like Insurance, Technology, Financial Services, Healthcare and to communicate the use cases and results to new prospects from these industries.

Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP) and communicating the use cases and results to new prospects looking to deploy Whatfix on these platforms

Experience as Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix: Insurance, Healthcare, Technology, Financial Services, Manufacturing.

Consultative selling experience; listening to customer needs and shaping a shared vision for a solution

Ability to creatively explain and present complex concepts in an easy to understand the manner

Understanding of high-performance software and Enterprise SaaS
Excellent written and verbal communication skills to communicate professionally Self-motivated with strong interpersonal and problem-solving skills
Ability to work well in a highly dynamic team environment focussed on providing above

industry standard customer service.
Ability to travel to on-site meetings; up to 50% travel.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Solution Consultant roles with real interview advice

Top Whatfix Solution Consultant Interview Questions

Q1. How would you respond if a customer rejects the solution you proposed for a particular scenario?
Q2. What are the methods to perform DOM manipulation for a specific element in an application?
Q3. What is the algorithm or logic behind binary search?
View all 22 questions

What people at Whatfix are saying

3.0
 Rating based on 1 Solution Consultant review

Likes

Helpful peers, non-toxic leadership - they don't micro manage and let you work independently. No one reprimands you / puts you down for making mistakes. lots of team building activities

  • Salary - Good
  • +2 more
Dislikes

Leadership (below founder) lacks long term vision to grow the company. Focus is on achieving the low hanging fruits. Not a place if you want to learn and advance in your career. Definitely not recommended if you are in your early stages of your career. there is no one in the leadership who would guide you and help you grow in your career. everyone is just hustling.

  • Skill development - Bad
  • +1 more
Read 1 Solution Consultant review

Solution Consultant salary at Whatfix

reported by 3 employees with 7-9 years exp.
₹25 L/yr - ₹55 L/yr
138% more than the average Solution Consultant Salary in India
View more details

What Whatfix employees are saying about work life

based on 90 employees
51%
99%
66%
58%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Whatfix Benefits

Work From Home
Cafeteria
Free Food
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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Whatfix Bangalore / Bengaluru Office Location

View all
Bengaluru Office
443, 17th Cross Road Sector 4, HSR Layout Bengaluru
560102

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