Whatfix Solution Engineer Interview Questions, Process, and Tips

Q1. How would you respond if a customer rejects the solution you proposed for a particular scenario?
Ans. 
I would listen to the customer's concerns, ask for feedback, and work together to find a solution that meets their needs.
• Listen actively to the customer's reasons for rejecting the solution

• Ask for specific feedback on what aspects of the solution did not meet their needs

• Collaborate with the customer to understand their requirements and preferences

• Offer alternative solutions or modifications to the original proposal

• Ensu...read more
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Q2. Can you describe an experience in which you assisted someone in overcoming a challenging situation?
Ans. 
I helped a colleague troubleshoot a complex software issue, leading to a successful resolution.
• Listened actively to understand the issue

• Analyzed the problem thoroughly

• Collaborated with team members to brainstorm solutions

• Implemented a step-by-step plan to address the issue

• Provided guidance and support throughout the process
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Q1. What are the methods to perform DOM manipulation for a specific element in an application?
Ans. 
Methods for DOM manipulation include getElementById, querySelector, innerHTML, and appendChild.
• Use getElementById to select an element by its ID

• Use querySelector to select an element using CSS selectors

• Use innerHTML to set or get the HTML content of an element

• Use appendChild to add a new child element to a parent element
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Q2. What is the algorithm or logic behind binary search?
Ans. 
Binary search is a divide and conquer algorithm that efficiently finds the target value in a sorted array.
• Binary search compares the target value to the middle element of the array and eliminates half of the remaining elements based on the comparison.

• If the target value is less than the middle element, the search continues on the left subarray. If it is greater, the search continues on the right subarray.

• This process i...read more
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Q1. What are your expectations from the company?
Ans. 
I expect the company to provide opportunities for growth, a supportive work environment, and competitive compensation.
• Opportunities for career advancement

• Supportive work environment

• Competitive compensation and benefits

• Clear communication and feedback

• Training and development programs
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Q2. What aspects of this job opportunity interest you, and why do you believe it aligns with your career aspirations?
Ans. 
I am interested in the opportunity to work with cutting-edge technology and collaborate with clients to find innovative solutions.
• Exciting to work with cutting-edge technology

• Opportunity to collaborate with clients to find innovative solutions

• Aligns with my career aspirations of continuous learning and problem-solving
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Coding was based on Data structure and algorithm. It was on Hacker rank

Q1. What is polymorphism ?
Ans. 
Polymorphism is the ability of an object to take on many forms. It allows objects of different classes to be treated as the same type.
• Polymorphism is a fundamental concept in object-oriented programming.

• It allows a single interface to be used for different types of objects.

• Polymorphism can be achieved through method overriding and method overloading.

• Example: A shape class with different subclasses like circle, square, ...read more
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Q2. What are tags in html ?
Ans. 
HTML tags are elements used to define the structure and content of a web page.
• HTML tags are enclosed in angle brackets, such as <tag>.

• Tags are used to define headings, paragraphs, links, images, and other elements on a webpage.

• Tags can have attributes that provide additional information about the element, such as <img src='image.jpg'>.
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Q3. Tags contains starting tags and closing tags.
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1hr of 2 coding Qs and MCQs

Q1. Element Query based Qs
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Q2. HTML, CSS, JS based theory Qs
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Q1. Long terma goals
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Q2. Will you go to US for higher studies
Ans. 
Yes, I am considering going to the US for higher studies to further my education and career opportunities.
• Considering pursuing higher education in the US for better opportunities

• Exploring options for universities and programs in the US

• Interested in gaining international exposure and experience
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