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SBI Securities Customer Service Executive Interview Questions and Answers for Experienced

Updated 11 Oct 2023

1 interview found

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I applied via Naukri.com and was interviewed in Oct 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge regarding stock market will help

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. One to one Question
  • Q2. General & Knowledge about Mutual fund

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment to learn more In Mf industry
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Approached by Company and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduction and scheduling ops round date
  • Q2. About current role and responsibilities
  • Q3. Any gab in education or company and why
3

Technical Round (1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview

I applied via Job Fair and was interviewed in Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assessments Round (1 Question)

  • Q1. I got a call in assessment wanted to resolve the credit card issue of the customer where the amout was getting credited automatically.......i resolved the issue...read more
3

One-on-one Round (1 Question)

  • Q1. I spoke to HR they asked me about self introduction and gave a topic to talk .what do u know about banking ? And asked me some questions based o credit card

Interview Preparation Tips

Topics to prepare for HSBC Group Customer Service Executive interview:
  • Customer Service
  • Technical Support
  • Credit
  • Issue resolution
  • Social Media
  • Telecommunication
  • Flexible
  • C++
  • C programing
Interview preparation tips for other job seekers - I request to check my assessment of the interview and give me update please . Job is very much important fr me it will be very much helpful

I applied via Company Website and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. About self introduction and details
  • Q2. And family background

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About self and family background
  • Q2. Previous company job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

I applied via Campus Placement and was interviewed before Feb 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Group Discussion Round

Gave a random topic for GD and you can just make sure to speak, so you'll get shortlisted

3

One-on-one Round (3 Questions)

  • Q1. Sell me a pen (you have to sell a pen)
  • Q2. They'll ask you about the fund managers of mutual funds
  • Q3. They'll judge your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - If possible, don't join at all because they would want you to sell insurances, mutual funds, demat accounts, loans so pretty much everything related to finance and you'll be mentally tortured by them every single day. We were made to stay in the office for 12 hours everyday because we couldn't make sales

I applied via Recruitment Consultant and was interviewed before Mar 2019.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why did u leave last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident n carry a smile on ur face. This will be a must.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

Assignment Round

Assessment of Aptitude, basic common understanding of day to day problems and thier management

3

One-on-one Round (1 Question)

  • Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel.
4

HR Round (2 Questions)

  • Q1. Why you want to work with HSBC
  • Q2. What are expectation in terms of salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.

SBI Securities Interview FAQs

How many rounds are there in SBI Securities Customer Service Executive interview for experienced candidates?
SBI Securities interview process for experienced candidates usually has 1 rounds. The most common rounds in the SBI Securities interview process for experienced candidates are One-on-one Round.
How to prepare for SBI Securities Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Securities. The most common topics and skills that interviewers at SBI Securities expect are Customer Service, Solving Queries, Communication Skills, Complaint Handling and Customer Complaints.
What are the top questions asked in SBI Securities Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the SBI Securities Customer Service Executive interview for experienced candidates -

  1. Knowledge about stock market and there regulatory bod...read more
  2. Knowledge about stock mar...read more

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SBI Securities Customer Service Executive Salary
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₹1.5 L/yr - ₹3.5 L/yr
14% less than the average Customer Service Executive Salary in India
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SBI Securities Customer Service Executive Reviews and Ratings

based on 7 reviews

3.0/5

Rating in categories

2.7

Skill development

2.3

Work-Life balance

3.0

Salary & Benefits

3.5

Job Security

2.6

Company culture

2.8

Promotions/Appraisal

3.5

Work Satisfaction

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