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CAMS Customer Service Executive Interview Questions and Answers

Updated 25 Jun 2024

CAMS Customer Service Executive Interview Experiences

6 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction an profile
    • Add your answer
  • Q2. Profile detail questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello , I had gone Through very bad experience during Interview session . firstly hr will call you for Interview . an then later they will change the words . like here there is no Requirement as if now . an for Name sake they will suggest you for another Department . once we will say yes iam comfortable for another Department . at the end They will reject you Without Any reason .... Horrible Experience

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. One to one Question
    • Add your answer
  • Q2. General & Knowledge about Mutual fund
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment to learn more In Mf industry

Customer Service Executive Interview Questions Asked at Other Companies

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asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
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Customer Service Executive Interview Questions & Answers

user image Mrinmoy Das

posted on 10 Apr 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1 Qualification of the interview candidates?
    • Add your answer
  • Q2. 2 Experience of the interview candidates?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - . . .. nothing
...

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Neumerical aptitude, grammar and comprehension

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. Told about my self and my studies
    • Answered Anonymously
    Add your answer

CAMS interview questions for designations

 Customer Service Manager

 (2)

 Service Executive

 (1)

 Customer Support

 (1)

 Customer Support Associate

 (1)

 Non Voice Customer Care Executive

 (1)

 Executive

 (2)

 Senior Executive

 (6)

 Operations Executive

 (3)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 May 2021

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do I've any prior customer service experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys there are certain valuable things and skills which are inborn or you have learnt through your lifetime. Try to properly identify that and just capitalize it.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2020

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. About customer service.
    • View 1 more answer
  • Q3. About previous work experience and reasons for leaving previous job.
    • Add your answer
  • Q4. Languages known.
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Answered by AI
    Add your answer
  • Q5. Oral test for language proficiency.
    • Add your answer
  • Q6. Skill sets like proficiency in MS office suite, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about CAMS?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 1 Jan 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction and scheduling ops round date
    • Add your answer
  • Q2. About current role and responsibilities
    • Add your answer
  • Q3. Any gab in education or company and why
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 23 Mar 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your weakness and how did you cope it
    • Add your answer
  • Q2. What was the most difficult call you got in your job and how dod you handle it
    • Add your answer

Interview Preparation Tips

Topics to prepare for American Express Customer Service Executive interview:
  • Situation
Interview preparation tips for other job seekers - Its very imp to be confident in the job interview otherwise you will not be able to clear the interview and never say anything wrong about your last company otherwise they would never hire you

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Salary drawn in current organization
    • Add your answer
  • Q2. Why you want to join American Express?
    • Add your answer
Round 3 - VnA 

(1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must be relevant to the paragraph. A mock call si...
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
    • Add your answer
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
    • Add your answer
Round 5 - Technical 

(2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
    • Add your answer
  • Q2. Travel is in boom. Why are you quitting now?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 2 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of maintaining high customer satisfaction ratings.

    • I am proficient in using customer service software an...

    • Answered by AI
    Add your answer
  • Q2. Why did u leave last company?
  • Ans. 

    I left my last company due to limited growth opportunities and a desire for a new challenge.

    • Limited growth opportunities

    • Desire for a new challenge

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident n carry a smile on ur face. This will be a must.
More about working at CAMS

CAMS Interview FAQs

How many rounds are there in CAMS Customer Service Executive interview?
CAMS interview process usually has 1-2 rounds. The most common rounds in the CAMS interview process are One-on-one Round, HR and Aptitude Test.
How to prepare for CAMS Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CAMS. The most common topics and skills that interviewers at CAMS expect are Customer Service, Hindi, English, Bpo Voice and Customer Handling.
What are the top questions asked in CAMS Customer Service Executive interview?

Some of the top questions asked at the CAMS Customer Service Executive interview -

  1. Languages kno...read more
  2. Skill sets like proficiency in MS office suite, et...read more
  3. About customer servic...read more

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CAMS Interviews By Designations

Interview Questions for Popular Designations

CAMS Customer Service Executive Interview Process

based on 7 interviews

Interview experience

3.1
  
Average
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CAMS Customer Service Executive Salary
based on 200 salaries
₹1.1 L/yr - ₹3.1 L/yr
32% less than the average Customer Service Executive Salary in India
View more details

CAMS Customer Service Executive Reviews and Ratings

based on 58 reviews

3.7/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.1

Salary

4.0

Job security

3.9

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 58 Reviews and Ratings
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