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CAMS Customer Service Executive Interview Questions and Answers

Updated 25 Jun 2024

CAMS Customer Service Executive Interview Experiences

6 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction an profile
    • Add your answer
  • Q2. Profile detail questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello , I had gone Through very bad experience during Interview session . firstly hr will call you for Interview . an then later they will change the words . like here there is no Requirement as if now . an for Name sake they will suggest you for another Department . once we will say yes iam comfortable for another Department . at the end They will reject you Without Any reason .... Horrible Experience

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. One to one Question
    • Add your answer
  • Q2. General & Knowledge about Mutual fund
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment to learn more In Mf industry

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Customer Service Executive Interview Questions & Answers

user image Mrinmoy Das

posted on 10 Apr 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1 Qualification of the interview candidates?
    • Add your answer
  • Q2. 2 Experience of the interview candidates?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - . . .. nothing
...

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Neumerical aptitude, grammar and comprehension

Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. Told about my self and my studies
    • Answered Anonymously
    Add your answer

CAMS interview questions for designations

 Customer Service Manager

 (2)

 Service Executive

 (1)

 Customer Support

 (1)

 Customer Support Associate

 (1)

 Non Voice Customer Care Executive

 (1)

 Executive

 (2)

 Senior Executive

 (6)

 Operations Executive

 (3)

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 25 May 2021

I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do I've any prior customer service experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys there are certain valuable things and skills which are inborn or you have learnt through your lifetime. Try to properly identify that and just capitalize it.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2020

I applied via Recruitment Consultant and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About yourself.
    • Add your answer
  • Q2. About customer service.
    • View 1 more answer
  • Q3. About previous work experience and reasons for leaving previous job.
    • Add your answer
  • Q4. Languages known.
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Answered by AI
    Add your answer
  • Q5. Oral test for language proficiency.
    • Add your answer
  • Q6. Skill sets like proficiency in MS office suite, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare answers according to your function because i was interviewed for call center and questions may vary for others...

Top trending discussions

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Interview Tips & Stories
4d
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your weakness
  • Ans. 

    My greatest weakness is that I tend to be overly critical of my own work.

    • I have a tendency to spend too much time perfecting tasks

    • I can be too hard on myself when things don't go as planned

    • I am working on finding a balance between striving for excellence and being too self-critical

    • Answered by AI
    Add your answer
  • Q2. What is your strength
  • Ans. 

    My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively understand and address customer needs

    • Empathy to connect with customers on a personal level and make them feel heard

    • Problem-solving skills to come up with tailored solutions for each customer

    • Ability to remain calm and patient in challenging situations

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

American Express user image Soukha bumai

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Explain the last movie you have watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.

Customer Service Executive Interview Questions & Answers

Muthoot Pappachan Group user image Anonymous

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About your family
    • Add your answer
  • Q2. Are you interested to work here ?
    • Add your answer
  • Q3. Do you know about this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

Customer Service Executive Interview Questions & Answers

Aditya Birla Capital user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
    • Add your answer
  • Q2. Basic about introduction last experience
    • Add your answer
  • Q3. Sales profile products and Marketing in field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.
More about working at CAMS

CAMS Interview FAQs

How many rounds are there in CAMS Customer Service Executive interview?
CAMS interview process usually has 1-2 rounds. The most common rounds in the CAMS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for CAMS Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CAMS. The most common topics and skills that interviewers at CAMS expect are Customer Service, Hindi, English, Bpo Voice and Customer Handling.
What are the top questions asked in CAMS Customer Service Executive interview?

Some of the top questions asked at the CAMS Customer Service Executive interview -

  1. Languages kno...read more
  2. Skill sets like proficiency in MS office suite, et...read more
  3. About customer servic...read more

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CAMS Interviews By Designations

Interview Questions for Popular Designations

CAMS Customer Service Executive Interview Process

based on 7 interviews

Interview experience

3.1
  
Average
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CAMS Customer Service Executive Salary
based on 198 salaries
₹1.1 L/yr - ₹3 L/yr
33% less than the average Customer Service Executive Salary in India
View more details

CAMS Customer Service Executive Reviews and Ratings

based on 58 reviews

3.7/5

Rating in categories

3.9

Skill development

3.6

Work-life balance

3.1

Salary

4.0

Job security

3.9

Company culture

2.8

Promotions

3.5

Work satisfaction

Explore 58 Reviews and Ratings
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Senior Process Officer
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₹2.2 L/yr - ₹5.2 L/yr

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