SBI Securities Customer Service Executive Interview Questions and Answers

Q1. They will give you a topic and will ask you to elaborate your views.
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Solving problems and analytical skills

You prepare about any topic and communication

Q1. Tell me about your self
Ans. I answered this question briefly as i understood that they wanted to check how i am framing my sentences and vocabulary skills. I was told the next day i didnt make it because i didnt ask any questions back like a TWO way conversation. I was trained to ask questions back and make it sound like a conversation if it was a mock call. I was only answering what i was asked and they failed me this round.
Answered by Meh Shh
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Q2. Why Amex? Why did you relocate from Dubai to india.
Ans. I joined a zoom call with two employees along with the host. As i started to answer this question, i was interrupted as the interviewee had to take a phone call. Once she was done with her call, even before i could continue my answer i was asked if i was nervous, to which i replied that i was giving honest unprepared answers and i am not nervous at all. Upon finishing my answer, there was blank silence from the other s...read more
Answered by Meh Shh
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
• I have over 5 years of experience in the customer service industry.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have a proven track record of maintaining high customer satisfaction ratings.

• I am proficient in using customer service software an...read more
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Q2. Why did u leave last company?
Ans. 
I left my last company due to limited growth opportunities and a desire for a new challenge.
• Limited growth opportunities

• Desire for a new challenge
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