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SBI Securities Customer Service Executive Interview Questions and Answers
Updated
13 Apr 2024
SBI Securities Customer Service Executive Interview Experiences
2 interviews found
Firdos Ansari
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself?
Add your answer
I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Knowledge about stock market and there regulatory bodies
- Q2. Personal details with experience
- Q3. Knowledge about stock market
Add your answer
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - Basic knowledge regarding stock market will help
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Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
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Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off!
For context:
I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups.
Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials.
What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about SBI Securities?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed
Round 1 - One-on-one
(2 Questions)
- Q1. Introduction an profile
- Q2. Profile detail questions
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Hello , I had gone Through very bad experience during Interview session . firstly hr will call you for Interview . an then later they will change the words . like here there is no Requirement as if now . an for Name sake they will suggest you for another Department . once we will say yes iam comfortable for another Department . at the end They will reject you Without Any reason .... Horrible Experience
Customer Service Executive Interview Questions & Answers
HSBC Group
Sahirthan Chandran
posted on 10 Dec 2024
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I was interviewed in Nov 2024.
Round 1 - HR
(2 Questions)
- Q1. What is your weakness
- Ans.
My greatest weakness is that I tend to be overly critical of my own work.
I have a tendency to spend too much time perfecting tasks
I can be too hard on myself when things don't go as planned
I am working on finding a balance between striving for excellence and being too self-critical
- Q2. What is your strength
- Ans.
My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.
Strong communication skills to effectively understand and address customer needs
Empathy to connect with customers on a personal level and make them feel heard
Problem-solving skills to come up with tailored solutions for each customer
Ability to remain calm and patient in challenging situations
Answered by
AI
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Answered by
AI
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Customer Service Executive Interview Questions & Answers
American Express
Soukha bumai
posted on 14 May 2024
Interview experience
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(1 Question)
- Q1. Explain the last movie you have watched
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
Customer Service Executive Interview Questions & Answers
Motilal Oswal Financial Services
Anonymous
posted on 6 Dec 2024
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Round 1 - One-on-one
(2 Questions)
- Q1. Educational details
- Q2. Background experience
Add your answer
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Process related questions
- Q2. Behavioral question
Add your answer
Add your answer
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Jul 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion
Topics shared at that moment we have to speak for 2mins
Round 3 - One-on-one
(2 Questions)
- Q1. Tell about yourself
- Q2. Why do you want to work here
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and honest
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. One to one Question
- Q2. General & Knowledge about Mutual fund
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good environment to learn more In Mf industry
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral
(1 Question)
- Q1. What describes you best
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.
Customer Service Executive Interview Questions & Answers
American Express
Anonymous
posted on 6 Aug 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Salary drawn in current organization
- Q2. Why you want to join American Express?
Add your answer
Add your answer
Round 3 - VnA
(1 Question)
- Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must be relevant to the paragraph. A mock call si...
Add your answer
Round 4 - Technical
(2 Questions)
- Q1. Why you want to join Amex? Tell about your hobbies.
- Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
Add your answer
Add your answer
Round 5 - Technical
(2 Questions)
- Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
- Q2. Travel is in boom. Why are you quitting now?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.
SBI Securities Interview FAQs
How many rounds are there in SBI Securities Customer Service Executive interview?
SBI Securities interview process usually has 1 rounds. The most common rounds in the SBI Securities interview process are One-on-one Round.
How to prepare for SBI Securities Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Securities. The most common topics and skills that interviewers at SBI Securities expect are non voice, blended process, email process, Communication Skills and Customer Service.
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SBI Securities Customer Service Executive Interview Process
based on 1 interview
Interview experience
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Customer Service Executive Interview Questions from Similar Companies
15%
less
than the average Customer Service Executive Salary in India
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SBI Securities Customer Service Executive Reviews and Ratings
based on 7 reviews
Rating in categories
|
Relationship Officer
777
salaries
|  ₹1.1 L/yr - ₹3.8 L/yr |
|
Sales Executive
310
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Relationship Manager
294
salaries
| ₹1.6 L/yr - ₹5.5 L/yr |
|
Sales Manager
191
salaries
| ₹2.4 L/yr - ₹6.8 L/yr |
|
Senior Executive
183
salaries
| ₹2.2 L/yr - ₹7 L/yr |
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